SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Schedule 13G
(Rule 13d-102)
INFORMATION TO BE INCLUDED IN STATEMENTS FILED PURSUANT TO RULES 13d-1 (b), (c)
AND (d) AND AMENDMENTS THERETO FILED PURSUANT TO 13d-2 (b)
(Amendment No. ____)*
Support.com, Inc.
--------------------------------------------------------------------------------
(Name of Issuer)
Common Stock
--------------------------------------------------------------------------------
(Title of Class of Securities)
868587106
--------------------------------------------------------------------------------
(CUSIP Number)
December 31, 2000
--------------------------------------------------------------------------------
(Date of Event Which Requires Filing of this Statement)
Check the appropriate box to designate the rule pursuant to which this Schedule
is filed:
[ ] Rule 13d-1(b)
[ ] Rule 13d-1(c)
[x] Rule 13d-1(d)
*The remainder of this cover page shall be filled out for a reporting person's
initial filing on this form with respect to the subject class of securities, and
for any subsequent amendment containing information which would alter
disclosures provided in a prior cover page.
The information required on the remainder of this cover page shall not be deemed
to be "filed" for the purpose of Section 18 of the Securities Exchange Act of
1934 ("Act") or otherwise subject to the liabilities of that section of the Act
but shall be subject to all other provisions of the Act (however, see the
Notes).
(Continued on following pages)
Page 1 of 20
Exhibit Index on Page 18
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 2 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel VI L.P.("A6")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 3,604,714 shares, except that Accel VI Associates
SHARES L.L.C. ("A6A"), the general partner of A6, may be
BENEFICIALLY deemed to have sole power to vote these shares, and
OWNED BY James W. Breyer ("Breyer"), Arthur C. Patterson
EACH ("Patterson"), G. Carter Sednaoui ("Sednaoui"), James
REPORTING R. Swartz ("Swartz") and J. Peter Wagner ("Wagner"),
PERSON the managing members of A6A, may be deemed to have
WITH shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
SOLE DISPOSITIVE POWER
7 3,604,714 shares, except that A6A, the general partner
of A6, may be deemed to have sole power to dispose of
these shares, and Breyer, Patterson, Sednaoui, Swartz
and Wagner, the managing members of A6A, may be deemed
to have shared power to dispose of these shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 3,604,714
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 10.8%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 PN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 3 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel VI Associates L.L.C. ("A6A")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 3,604,714 shares, all of which are directly owned by
SHARES Accel VI L.P. ("A6"). A6A, the general partner of A6,
BENEFICIALLY may be deemed to have sole power to vote these shares,
OWNED BY and James W. Breyer ("Breyer"), Arthur C. Patterson
EACH ("Patterson"), G. Carter Sednaoui ("Sednaoui"), James
REPORTING R. Swartz ("Swartz") and J. Peter Wagner ("Wagner"),
PERSON the managing members of A6A, may be deemed to have
WITH shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
SOLE DISPOSITIVE POWER
7 3,604,714 shares, all of which are directly owned by
A6. A6A, the general partner of A6, may be deemed to
have sole power to dispose of these shares, and
Breyer, Patterson, Sednaoui, Swartz and Wagner, the
managing members of A6A, may be deemed to have shared
power to dispose of these shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 3,604,714
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 10.8%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 OO
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 4 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel Internet Fund II L.P. ("AIF2")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 460,553 shares, except that Accel Internet Fund II
SHARES Associates L.L.C. ("AIF2A"), the general partner of
BENEFICIALLY AIF2, may be deemed to have sole power to vote these
OWNED BY shares, and James W. Breyer ("Breyer"), Arthur C.
EACH Patterson ("Patterson"), G. Carter Sednaoui
REPORTING ("Sednaoui"), James R. Swartz ("Swartz") and J. Peter
PERSON Wagner ("Wagner"), the managing members of AIF2A, may
WITH be deemed to have shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
SOLE DISPOSITIVE POWER
7 460,553 shares, except that AIF2A, the general partner
of AIF2, may be deemed to have sole power to dispose
of these shares, and Breyer, Patterson, Sednaoui,
Swartz and Wagner, the managing members of AIF2A, may
be deemed to have shared power to dispose of these
shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 460,553
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 1.4%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 PN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 5 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel Internet Fund II ASSOCIATES L.L.C. ("AIF2A")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 460,553 shares, all of which are owned by Accel
SHARES Internet Fund II L.P. ("AIF2"). AIF2A, the general
BENEFICIALLY partner of AIF2, may be deemed to have sole power to
OWNED BY vote these shares, and James W. Breyer ("Breyer"),
EACH Arthur C. Patterson ("Patterson"), G. Carter Sednaoui
REPORTING ("Sednaoui"), James R. Swartz ("Swartz") and J. Peter
PERSON Wagner ("Wagner"), the managing members of AIF2A, may
WITH be deemed to have shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
SOLE DISPOSITIVE POWER
7 460,553 shares, all of which are owned by AIF2. AIF2A,
the general partner of AIF2, may be deemed to have
sole power to dispose of these shares, and Breyer,
Patterson, Sednaoui, Swartz and Wagner, the managing
members of AIF2, may be deemed to have shared power to
dispose of these shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 460,553
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 1.4%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 OO
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 6 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel Keiretsu VI L.P. ("AK6")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 57,570 shares, except that Accel Keiretsu VI
SHARES Associates L.L.C. ("AK6A"), the general partner of
BENEFICIALLY AK6, may be deemed to have sole power to vote these
OWNED BY shares, and James W. Breyer ("Breyer"), Arthur C.
EACH Patterson ("Patterson"), G. Carter Sednaoui
REPORTING "Sednaoui"), James R. Swartz ("Swartz") and J. Peter
PERSON Wagner ("Wagner"), the managing members of AK6A, may
WITH be deemed to have shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
57,570 shares, except that AK6A, the general partner
of AK6, may be deemed to have sole power to dispose of
these shares, and Breyer, Patterson, Sednaoui, Swartz
and Wagner, the managing members of AK6A, may be
deemed to have shared power to dispose of these
shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 57,570
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 0.2%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 PN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 7 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel Keiretsu VI Associates L.L.C. ("AK6A")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 57,570 shares, all of which are directly owned by
SHARES Accel Keiretsu VI L.P. ("AK6"). AK6A, the general
BENEFICIALLY partner of AK6, may be deemed to have sole power to
OWNED BY vote these shares, and James W. Breyer ("Breyer"),
EACH Arthur C. Patterson ("Patterson"), G. Carter Sednaoui
REPORTING ("Sednaoui"), James R. Swartz ("Swartz") and J. Peter
PERSON Wagner ("Wagner"), the managing members of AK6A, may
WITH be deemed to have shared power to vote these shares.
-----------------------------------------------------------
SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
57,570 shares, all of which are directly owned by AK6.
AK6A, the general partner of AK6, may be deemed to
have sole power to dispose of these shares, and
Breyer, Patterson, Sednaoui, Swartz and Wagner, the
managing members of AK6A, may be deemed to have shared
power to dispose of these shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 57,570
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 0.2%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 OO
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 8 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Accel Investors '98 L.P. ("AI98")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 Delaware
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 305,560 shares, except that James W. Breyer
SHARES ("Breyer"), Arthur C. Patterson ("Patterson"), G.
BENEFICIALLY Carter Sednaoui ("Sednaoui"), James R. Swartz
OWNED BY ("Swartz") and J. Peter Wagner ("Wagner"), the general
EACH partners of AI98, may be deemed to have shared power
REPORTING to vote these shares.
PERSON -----------------------------------------------------------
WITH SHARED VOTING POWER
6 See response to row 5.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
305,560 shares, except that Breyer, Patterson,
Sednaoui, Swartz and Wagner, the general partners of
AI98, may be deemed to have shared power to dispose of
these shares.
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 See response to row 7.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 305,560
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 0.9%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 PN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 9 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
James W. Breyer ("Breyer")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 U.S. Citizen
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 0 shares
SHARES -----------------------------------------------------------
BENEFICIALLY SHARED VOTING POWER
OWNED BY 6 4,428,397 shares, of which 3,604,714 are directly
EACH owned by Accel VI L.P. ("A6"), 460,553 directly owned
REPORTING by Accel Internet Fund II L.P. ("AIF2"), 57,570 are
PERSON directly owned by Accel Keiretsu VI L.P. ("AK6") and
WITH 305,560 are directly owned by Accel Investors '98 L.P.
("Ai98"). Breyer is a managing member of Accel VI
Associates L.L.C. ("A6A"), the general partner of A6,
a managing member of Accel Internet Fund II Associates
L.L.C. ("AIF2A"), the general partner of AIF2, a
managing member of Accel Keiretsu VI Associates L.P.
("AK6A"), the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to vote these shares.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
0 shares
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 4,428,397 shares, of which 3,604,714 are directly
owned by A6, 460,553 are directly owned by AIF2,
57,570 are directly owned by AK6 and 305,560 are
directly owned by AI98. Breyer is a managing member of
A6A, the general partner of A6, a managing member of
AIF2A, the general partner of AIF2, a managing member
of AK6A the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to dispose of these shares.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 4,428,397
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 13.3%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 IN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 10 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
Arthur C. Patterson ("Patterson")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 U.S. Citizen
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 0 shares
SHARES -----------------------------------------------------------
BENEFICIALLY SHARED VOTING POWER
OWNED BY 6 4,428,397 shares, of which 3,604,714 are directly
EACH owned by Accel VI L.P. ("A6"), 460,553 are directly
REPORTING owned by Accel Internet Fund II L.P. ("AIF2"), 57,570
PERSON are directly owned by Accel Keiretsu VI L.P. ("AK6")
WITH and 305,560 are directly owned by Accel Investors '98
L.P. ("AI98"). Patterson is a managing member of Accel
VI Associates L.L.C. ("A6A"), the general partner of
A6, a managing member of Accel Internet Fund II
Associates L.L.C. ("AIF2A"), the general partner of
AIF2, a managing member of Accel Keiretsu VI
Associates L.P. ("AK6A"), the general partner of AK6,
and a general partner of AI98 and may be deemed to
have shared power to vote these shares.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
0 shares
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 4,428,397 shares, of which 3,604,714 are directly
owned by A6, 460,553 are directly owned by AIF2,
57,570 are directly owned by AK6 and 305,560 are
directly owned by AI98. Patterson is a managing member
of A6A, the general partner of A6, a managing member
of AIF2A, the general partner of AIF2, a managing
member of AK6A, the general partner of AK6, and a
general partner of AI98 and may be deemed to have
shared power to dispose of these shares.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 4,428,397
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 13.3%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 IN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 11 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
G. Carter Sednaoui ("Sednaoui")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 U.S. Citizen
------------------------------------------------------------------------------
SOLE VOTING POWER
5 0 shares
-----------------------------------------------------------
SHARED VOTING POWER
NUMBER OF 6 4,428,397 shares, of which 3,604,714 are directly
SHARES owned by Accel VI L.P. ("A6"), 460,553 are directly
BENEFICIALLY owned by Accel Internet Fund II L.P. ("AIF2"), 57,570
OWNED BY are directly owned by Accel Keiretsu VI L.P. ("AK6")
EACH and 305,560 are directly owned by Accel Investors '98
REPORTING L.P. ("AI98"). Sednaoui is a managing member of Accel
PERSON VI Associates L.L.C. ("A6A"), the general partner of
WITH A6, a managing member of Accel Internet Fund II
Associates L.L.C. ("AIF2A"), the general partner of
AIF2, a managing member of Accel Keiretsu VI
Associates L.P. ("AK6A"), the general partner of AK6,
and a general partner of AI98 and may be deemed to
have shared power to vote these shares.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
0 shares
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 4,428,397 shares, of which 3,604,714 are directly
owned by A6, 460,553 are directly owned by AIF2,
57,570 are directly owned by AK6 and 305,560 are
directly owned by AI98. Sednaoui is a managing member
of A6A, the general partner of A6, a managing member
of AIF2A, the general partner of AIF2, a managing
member of AK6A, the general partner of AK6, and a
general partner of AI98 and may be deemed to have
shared power to dispose of these shares.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 4,428,397
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 13.3%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 IN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 12 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
James R. Swartz ("Swartz")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 U.S. Citizen
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 0 shares
SHARES -----------------------------------------------------------
BENEFICIALLY SHARED VOTING POWER
OWNED BY 6 4,428,397 shares, of which 3,604,714 are directly
EACH owned by Accel VI L.P. ("A6"), 460,553 are directly
REPORTING owned by Accel Internet Fund II L.P. ("AIF2"), 57,570
PERSON are directly owned by Accel Keiretsu VI L.P. ("AK6")
WITH and 305,560 are directly owned by Accel Investors '98
L.P. ("AI98"). Swartz is a managing member of Accel VI
Associates L.L.C. ("A6A"), the general partner of A6,
a managing member of Accel Internet Fund II Associates
L.L.C. ("AIF2A"), the general partner of AIF2, a
managing member of Accel Keiretsu VI Associates L.P.
("AK6A"), the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to vote these shares.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
0 shares
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 4,428,397 shares, of which 3,604,714 are directly
owned by A6, 460,553 are directly owned by AIF2,
57,570 are directly owned by AK6 and 305,560 are
directly owned by AI98. Swartz is a managing member of
A6A, the general partner of A6, a managing member of
AIF2A, the general partner of AIF2, a managing member
of AK6A, the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to dispose of these shares.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 4,428,397
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 13.3%
------------------------------------------------------------------------------
TYPE OR REPORTING PERSON*
12 IN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
----------------------- ---------------------
CUSIP NO. 749077103 13G PAGE 13 OF 20 PAGES
----------------------- ---------------------
------------------------------------------------------------------------------
NAME OF REPORTING PERSON
1 S.S. or I.R.S. IDENTIFICATION NO. OF ABOVE PERSON
J. Peter Wagner ("Wagner")
Tax ID Number:
------------------------------------------------------------------------------
CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*
2 (a) [_]
(b) [X]
------------------------------------------------------------------------------
SEC USE ONLY
3
------------------------------------------------------------------------------
CITIZENSHIP OR PLACE OF ORGANIZATION
4 U.S. Citizen
------------------------------------------------------------------------------
SOLE VOTING POWER
NUMBER OF 5 0 shares
SHARES -----------------------------------------------------------
BENEFICIALLY SHARED VOTING POWER
OWNED BY 6 4,428,397 shares, of which 3,604,714 are directly
EACH owned by Accel VI L.P. ("A6"), 460,553 are directly
REPORTING owned by Accel Internet Fund II L.P. ("AIF2"), 57,570
WITH are directly owned by Accel Keiretsu VI L.P. ("AK6")
and 305,560 are directly owned by Accel Investors '98
L.P. ("AI98"). Wagner is a managing member of Accel VI
Associates L.L.C. ("A6A"), the general partner of A6,
a managing member of Accel Internet Fund II Associates
L.L.C. ("AIF2A"), the general partner of AIF2, a
managing member of Accel Keiretsu VI Associates L.P.
("AK6A"), the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to vote these shares.
-----------------------------------------------------------
7 SOLE DISPOSITIVE POWER
0 shares
-----------------------------------------------------------
SHARED DISPOSITIVE POWER
8 4,428,397 shares, of which 3,604,714 are directly
owned by A6, 460,553 are directly owned by AIF2,
57,570 are directly owned by AK6 and 305,560 are
directly owned by AI98. Wagner is a managing member of
A6A, the general partner of A6, a managing member of
AIF2A, the general partner of AIF2, a managing member
of AK6A, the general partner of AK6, and a general
partner of AI98 and may be deemed to have shared power
to dispose of these shares.
------------------------------------------------------------------------------
AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON
9 4,428,397
------------------------------------------------------------------------------
CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN SHARES*
10
[_]
------------------------------------------------------------------------------
PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9
11 13.3%
------------------------------------------------------------------------------
TYPE OF REPORTING PERSON*
12 IN
------------------------------------------------------------------------------
*SEE INSTRUCTIONS BEFORE FILLING OUT!
Page 14 of 20
ITEM 1(A). NAME OF ISSUER
--------------
Support.com, Inc.
ITEM 1(B). ADDRESS OF ISSUER'S PRINCIPAL EXECUTIVE OFFICES
-----------------------------------------------
575 Broadway
Redwood City, CA 94063
ITEM 2(A). NAME OF PERSONS FILING
----------------------
This Statement is filed by Accel VI L.P., a Delaware limited
partnership ("A6"), Accel VI Associates L.L.C., a Delaware limited
liability company and the general partner of A6 ("A6A"), Accel
Internet Fund II L.P., a Delaware limited partnership ("AIF2"),
Accel Internet Fund II Associates L.L.C., a Delaware limited
liability company and the general partner of AIF2 ("AIF2A"), Accel
Keiretsu VI L.P., a Delaware limited partnership ("AK6"), Accel
Keiretsu VI Associates L.L.C., a Delaware limited liability company
and the general partner of AK6 ("AK6A"), Accel Investors '98 L.P.,
a Delaware limited partnership ("AI98"), James W. Breyer
("Breyer"), a managing member of A6A, AIF2A and AK6A and a general
partner of AI98, J. Peter Wagner ("Wagner"), a managing member of
A6A, AIF2A and AK6A and a general partner of AI98, Arthur C.
Patterson ("Patterson"), a managing member of A6A, AIF2A and AK6A
and a general partner of AI98, G. Carter Sednaoui ("Sednaoui"), a
managing member of A6A, AIF2A and AK6A and a general partner of
AI98, and James R. Swartz ("Swartz"), a managing member of A6A,
AIF2A and AK6A and a general partner of AI98. The foregoing
entities and individuals are collectively referred to as the
"Reporting Persons."
A6A, the general partner of A6, may be deemed to have sole power to
vote and sole power to dispose of shares of the issuer directly
owned by A6. AIF2A, the general partner of AIF2, may be deemed to
have sole power to vote and sole power to dispose of shares of the
issuer directly owned by AIF2. AK6A, the general partner of AK6,
may be deemed to have sole power to vote and sole power to dispose
of shares of the issuer directly owned by AK6. Breyer, Wagner,
Patterson, Sednaoui and Swartz are managing members of A6A and may
be deemed to have shared power to vote and shared power to dispose
of shares of the issuer directly owned by A6. Breyer, Wagner,
Patterson, Sednaoui and Swartz are managing members of AIF2A and
may be deemed to have shared power to vote and shared power to
dispose of shares of the issuer directly owned by AIF2. Breyer,
Wagner, Patterson, Sednaoui and Swartz are managing members of AK6A
and may be deemed to have shared power to vote and shared power to
dispose of shares of the issuer directly owned by AK6. Breyer,
Wagner, Patterson, Sednaoui and Swartz are general partners of AI98
and may be deemed to have shared power to vote and shared power to
dispose of shares of the issuer directly owned by AI98.
ITEM 2(B). ADDRESS OF PRINCIPAL OFFICE
---------------------------
The address for each of the Reporting Persons is:
Accel Partners
428 University Ave.
Palo Alto, California 94301
ITEM 2(C) CITIZENSHIP
-----------
A6, AIF2, AK6 and AI98 are Delaware limited partnerships. A6A,
AIF2A and AK6A are Delaware limited liability companies. Breyer,
Wagner, Patterson, Sednaoui, Swartz and Wagner are United States
citizens.
Page 15 of 20
ITEM 2(D) AND (E). TITLE OF CLASS OF SECURITIES AND CUSIP NUMBER
---------------------------------------------
Common Stock
CUSIP # 868587106
ITEM 3. Not Applicable
--------------
ITEM 4. OWNERSHIP
---------
The following information with respect to the ownership of the
Common Stock of the issuer by the persons filing this Statement is
provided as of December 31, 2000:
(a) Amount beneficially owned:
-------------------------
See Row 9 of cover page for each Reporting Person.
(b) Percent of Class:
----------------
See Row 11 of cover page for each Reporting Person.
(c) Number of shares as to which such person has:
--------------------------------------------
(i) Sole power to vote or to direct the vote:
----------------------------------------
See Row 5 of cover page for each Reporting
Person.
(ii) Shared power to vote or to direct the vote:
------------------------------------------
See Row 6 of cover page for each Reporting
Person.
(iii) Sole power to dispose or to direct the
--------------------------------------
disposition of:
--------------
See Row 7 of cover page for each Reporting
Person.
(iv) Shared power to dispose or to direct the
----------------------------------------
disposition of:
--------------
See Row 8 of cover page for each Reporting
Person.
ITEM 5. OWNERSHIP OF FIVE PERCENT OR LESS OF A CLASS
--------------------------------------------
Not applicable.
ITEM 6. OWNERSHIP OF MORE THAN FIVE PERCENT ON BEHALF OF ANOTHER PERSON.
---------------------------------------------------------------
Under certain circumstances set forth in the partnership agreements of
A6, AIF2, AK6 and AI98, and the limited liability company agreements
of A6A, AIF2A and AK6A the general partners, limited partners or
members as the case may be, of each of such entities may be deemed to
have the right to receive dividends from, or the proceeds from, the
sale of shares of the issuer owned by each such entity of which they
are a partner or member.
Page 16 of 20
ITEM 7. IDENTIFICATION AND CLASSIFICATION OF THE SUBSIDIARY WHICH ACQUIRED THE
----------------------------------------------------------------------
SECURITY BEING REPORTED ON BY THE PARENT HOLDING COMPANY
--------------------------------------------------------
Not applicable.
ITEM 8. IDENTIFICATION AND CLASSIFICATION OF MEMBERS OF THE GROUP.
---------------------------------------------------------
Not applicable
ITEM 9. NOTICE OF DISSOLUTION OF GROUP.
------------------------------
Not applicable
ITEM 10. CERTIFICATION.
-------------
Not applicable
Page 17 of 20
SIGNATURES
----------
After reasonable inquiry and to the best of my knowledge and belief, I
certify that the information set forth in this statement is true, complete and
correct.
Date: February 14, 2001
Entities: Accel VI L.P.
Accel VI Associates L.L.C.
Accel Internet Fund II L.P.
Accel Internet Fund II Associates L.L.C.
Accel Keiretsu VI L.P.
Accel Keiretsu VI Associates L.L.C.
Accel Investors '98 L.P.
By: /s/ G. Carter Sednaoui
-------------------------
G. Carter Sednaoui,
Attorney-in-fact for the
above-listed entities
Individuals: James W. Breyer
Arthur C. Patterson
G. Carter Sednaoui
James R. Swartz
J. Peter Wagner By: /s/ G. Carter Sednaoui
-------------------------
G. Carter Sednaoui,
Attorney-in-fact for the
above-listed individuals
Page 18 of 20
EXHIBIT INDEX
-------------
Found on Sequentially
Exhibit Numbered Page
------- ---------------------
Exhibit A: Agreement of Joint Filing 19
Exhibit B: Reference to G. Carter Sednaoui as Attorney-in-Fact 20