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also thereby furnishing the
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the Securities Exchange Act of 1934.
Yes ______ No ___X___
If "Yes" is marked, indicated below the file number assigned to the
registrant in connection with Rule 12g3-2(b):
Brasília, April 2nd, 2008. |
Overview and Strategy
1
Brasília, April 2nd, 2008.
Main Actions in the Restructuring Process |
Single Supplier Project |
3
Single Supplier Project |
REDUCES RISKS | SIMILAR MOVEMENTS WORLDWIDE | |||
Reduces risks of suppliers (financial)instability |
||||
New Zealand | ||||
Fixed, mobile, data Alcatel-Lucent plans, operates and maintains the network |
Fixed, mobile IBM operates IT area | |||
Mobile Ericsson plans and operates the network |
Mobile Alcatel-Lucent plans, operates and maintains the network |
4
BrT Call Center and Ryan Project |
SITUATION | COMPLICATION | SOLUTION | ||
Service areas with quality rates below expected Rate of satisfaction with service is of 67%. Dissatisfactory, considering the company receives 34 million* calls per month |
Constant introduction of new products (mobile, broadband, providers, IPTV
)and promotion packages Contractor (Teleperformance)manages the Call Centers |
Implementation: RYAN PROJECT Creation: BrT CALL CENTER |
* 16 million retained at URA and 18 million received by an operator
5
BrT Call Center and Ryan Project |
RYAN PROJECT |
FIRST RESULTS | ||||||
Mapping of the problems faced by customers in their experience with BrT Correction of systems, processes and training failures found |
|||||||
Quick service (customers serviced in up to 20 seconds) | |||||||
DEC 06 | DEC 07 | ||||||
69% | 82% | ||||||
Customer satisfaction with the Call Centers service | |||||||
|
DEC 06 | DEC 07 | |||||
67% | 74% | ||||||
Global cost of the service operation: (R$ million/month) | |||||||
JAN 06 | JAN 07 | JAN 08 | |||||
25.1 | 21.0 | 17.9 |
6
Videons Launch |
Strategic Movement
Pioneer initiative in the country
Pilot project in Brasilia
7
2006 and 2007 Results |
2005 | 2006 | ∆ % | 2007 | ∆% | ||||||
Gross Revenue (R$ million) | 14,687 | 15,111 | +3% | 15,997 | +6% | |||||
Operational Expenses Cost (R$ million) | 7,429 | 6,803 | -8% | 7,262 | +7% | |||||
EBITDA (R$ million) | 2,709 | 3,494 | +29% | 3,797 | +9% | |||||
EBITDA Margin (%) | 27% | 34% | +7p.p | 34.4% | +0.4p.p. | |||||
Net Income (R$ million) | -30 | 470 | N.A. | 671 | +43% | |||||
CAPEX (R$ million) | 1,978 | 1,451 | -27% | 1,399 | -4% | |||||
Net Debt (R$ million) | 1,955 | 1,312 | -33% | 490 | -63% | |||||
Mobile Accesses (thousand) | 2,213 | 3,377 | +53% | 4,263 | +26% | |||||
Broadband Accesses (thousand) | 1,014 | 1,318 | +30% | 1,568 | +19% |
8
Movements for 2008 |
9
Corporate Governance
10
Brasília, April 2nd, 2008.
Actions Implemented by the Corporate Governance Program |
► Redesign of the Governance Portal (layout, navigability, new contents, user manual and etc...)
► Consolidation of procedures for the holding of corporate events (Board of Directors, Fiscal Council and Shareholders Meetings), with definition of the corporate chronogram, agenda and call notices.
► Support to the implementation of good corporate governance practices
11
Actions Implemented under the Corporate Governance Program |
► Support to the implementation of good corporate governance practices
12
Corporate Risk Management as a way to improve the Governance Model |
Risk Managements Attributions and Pillars |
Evolution of SOx for Corporate Risk Management |
The Industry and Regulatory Matters
16
Brasília, April 2nd, 2008.
Agenda |
► Initial Considerations
► Key Trends of the Business
► Regulatory Matters
► Brasil Telecoms Strategic Axis
17
Transformation in the Telco Sector |
► The new network generation (multi-service IP) and mobility allow for the so-called ubiquitous services: anything (voice, data and video), anytime, anywhere.
► Consumers and companies will increasingly be attracted by service providers who offer complete solutions, accessible anytime, anywhere.
► Innovative business models, more adequate to modern times, end up being a matter of survival.
18
Key Trends of the Business |
Fixed-mobile substitution |
Drivers and Evidences | |
The fixed-mobile substitution keeps growing in Brazil and worldwide On the basis of the pyramid and in the young segment, the substitution effect is more accentuated Attack movements of mobile operators, such as Home Zone, encourage the traffic migration even more |
||
Broadband growth |
||
New technologies (wireless) |
19
Key Trends of the Business |
Fixed-mobile substitution |
Drivers and Evidences | |
Diffusion of computers is a fundamental requisite for universalization Governmental actions might speed up the universalization process Municipal initiatives to promote free access start to be worrisome |
||
Broadband growth |
||
New technologies (wireless) |
20
Key Trends of the Business |
Fixed-mobile substitution |
Drivers and Evidences | |
WiMAX is an opportunity for network supplementation, threatening concessioners with the entry of new players In Brazil there are licenses already, acquired in 2003, and a new bid might be held within the upcoming months |
||
Broadband growth |
||
New technologies (wireless) |
21
Other Key Trends of the Business |
VoIP Emergency |
Drivers and Evidences | |
VoIP poses a threat to the fixed voice market, and tends to increase with the broadband expansion Phone-to-phone model via cable operators is clearly the largest threat among the VoIP players Broadband penetration and price are the key drivers of VoIP adoption |
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Advance in TIC chain |
||
Erosion of the business frontiers |
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Content and aggregation |
22
Other Key Trends of the Business |
VoIP Emergency |
Drivers and Evidences | |
IT & Telecom joint purchase is a reality |
||
Advance in TIC chain |
||
Erosion of the business frontiers |
||
Content and aggregation |
23
Other Key Trends of the Business |
VoIP Emergency |
Drivers and Evidences | |
Bundles play a key role in the market: Bundles have a very strong rationale for operators and customers Triple play will be the most expressive bundle and TV will play a core role |
||
Advance in TIC chain |
||
Erosion of the business frontiers |
||
Content and aggregation |
24
Other Key Trends of the Business |
VoIP Emergency |
Drivers and Evidences | |
Strong growth of mobile ARPU in the USA; 71% of the content revenue is from traffic In Brazil, SMS is still little diffused |
||
Advance in TIC chain |
||
Erosion of the business frontiers |
||
Content and aggregation |
25
Regulatory Matters |
► VOICE:
Numberportability in fixed and mobile
Resale of minutes
VoIP Regulation
Efficient use of spectrum
PGO Revision
► DATA:
Invitation to bid for remainders of 3G (H Band)
WiMAX invitation to bid
► VIDEO:
PL/29 Pay-TV sector and Cable Law
Grant Plan for cable TV and MMDS
► RATES:
Cost models for interconnection of network use (fixed and mobile)
WACCRegulation
26
Strategic Axes |
Portfolio Develop increasingly convergent and appropriate offers for each customer segment |
Fixed voice | Limit erosion through segmentation, loyalty, retention, use of installed capacity and with products for the low-income segment | ||
Broadband | Grow with profitability, exploring capillarities, expanding wireless coverage, striving against competition, and seeking the lower-income segment |
|||
Mobile | Maintain growth with offers which are appropriate for each region and segment, increasing scale and assuring profitability | |||
Data | Remain in the forefront in the offer of innovative services, encouraging the migration to IP solutions and developing new markets and businesses | |||
Internet |
Explore the market opportunities, increase the ARPU and take steps towards being a Web 2.0 provider | |||
New Technologies | Use emerging technologies (Wi-Fi, WiMax, 3G, FFTX, etc.) so as to keep a portfolio which is always up-to-date and innovative | |
Acquisitions | Seek inorganic growth opportunities in telecommunications and correlated segments |
Regulatory | Operating Efficiency | Customer Service | ||
Having a harmonious and constructive relationship |
Managing inputs and resources so as to ensure the value generation goal |
Internalizing the service so as to improve quality and the sub- segmented treatment to customers | ||
27
Operations, Network Evolution
and New Services
Brasília, April 2nd, 2008.
28
Operations Strategic Macro Guidelines |
Growth Drivers |
||||
| Keep on expanding the mobile operation so as to gain scale, assuring profitability. | |||
| Expand the broadband operation with segmented bundles, improving the profitability. | |||
Business Defense |
||||
| Minimize the drop in the fixed voice operation through convergent customer loyalty and expansion in low- income segments. |
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29
Mobile Operation |
►Keep on expanding the operation so as to gain scale, assuringprofitability
30
Mobile Operation Growth |
31
Brasil Telecoms 3G Operation |
32
3G Positioning |
3G means more than data, speed and even voice | ||||
Improved spectral efficiency | ||||
Reduced network cost | ||||
In addition to advanced products such as Mobile Video and Mobile TV, Brasil Telecom will use 3G to leverage core products in the Brazilian market, such as voice (FLAT FEE) and SMS.
33
Broadband Operation: High-Speed Internet Access |
►Keep growth with profitability | ||||
ADSL Broadband | ||||
Mobile Broadband |
34
Broadband Growth and Penetration |
Broadband access growth |
Broadband Accesses (x 1,000) | |||||||
Company | 2006 | 2007 | Variation | |||||
Brasil Telecom | 1,318 | 1,568 | + 19% | |||||
Telemar | 1,128 | 1,518 | + 35% | |||||
Telefônica | 1,607 | 2,053 | + 28% | |||||
GvT | 137 | 246 | + 79% | |||||
Net | 862 | 1,423 | + 65% | |||||
Broadband penetration in fixed lines |
Broadband / Lines in Operation (%) | |||||
Company | 2006 | 2007 | ||||
Brasil Telecom | 16% | 20% | ||||
Telemar | 8% | 11% | ||||
Telefônica | 13% | 17% | ||||
35
Broadband Operation: High-Speed Internet Access |
►Keep growth with profitability | ||||
ADSL Broadband | ||||
Mobile Broadband |
Mobile Broadband: Internet Everywhere
36
Brasil Telecoms Videon IPTV: Coverage Expansion |
1st Operator to launch in Brazil in Sept-07
The expansion of the service is subject to a positive sign of the possibility that we can offer a complete product, including pay-TV (PL 29). |
37
Fixed Voice Operation |
►Limit the shrinking of fixed voice
38
Total Control |
Concept & Characteristics |
-100% fixed prepaid plan, targeted at the low-income segment (C, D and E). There are 3 plans: 50,100 and 200 minutes, which can be used for local calls to any BrT fixed or mobile phone; - 43% of the clients who acquired the product never had fixed telephones, and the others (57%) were out of the base for at least 5 months. |
|||
Sales action: Door-to-Door (Arrastão) | |||
39
Single Phone: Fixed-Mobile Convergence |
Fixed and cell phones in one single device |
40
Single Phone Evolution: SIP/WiFi | |
Mobility of fixed telephone | ||||
Savings, convenience and simplicity | ||||
Flat tariff on WiFi network, with no geographical restrictions | ||||
Automatic Handover from the WiFi to the mobile network | ||||
Automatic connection in Wi-Fi networks |
41
Brasil Telecoms Bundles of Convergent Offers |
Focus on sales growth and customer loyalty of the current base | |||
42
Pluri Bundles |
43
Pluri Bundles |
44
Results and 2008 Guidance
Brasília, April 2nd, 2008.
45
Agenda |
►Results Evolution
►Balance Sheet Analysis
►Financial Management
►Cash Flow
►2008 Guidance
►Market Disclosure Policy
46
Results Evolution
47
Financial Performance |
* Dividends of Brasil Telecom S.A. excludes payment to Brasil Telecom Participações.
48
Operating Costs and Expenses |
49
Revenue Growth |
50
51
Balance Sheet - Assets |
2006 | 2007 | |||
R$ million | ||||
CURRENT ASSETS | 7,498.1 | 7,436.0 | ||
Cash and cash equivalents | 4,063.4 | 3,893.5 | ||
Accounts Receivable (Net) | 2,127.7 | 2,189.7 | ||
Deferred Taxes and Taxes Recoverable | 944.1 | 804.5 | ||
Other | 363.0 | 549.3 | ||
LONG-TERM ASSETS | 2,128.4 | 2,967.1 | ||
Loans and Financings | 2.9 | 6.2 | ||
Deferred Taxes and Taxes Recoverable | 1,649.5 | 1,793.2 | ||
Other | 476.0 | 1,167.7 | ||
PERMANENT ASSETS | 8,167.3 | 7,026.2 | ||
Investments (Net) | 330.1 | 201.5 | ||
Property, Plant & Equipment, and Intangible (Net) | 7,698.8 | 6,713.8 | ||
Deferred Assets (Net) | 138.5 | 111.0 | ||
TOTAL ASSETS | 17,793.8 | 17,429.3 |
52
Balance Sheet - Liabilities |
2006 | 2007 | |||
R$ million | ||||
CURRENT LIABILITIES | 4,852.4 | 4,727.4 | ||
Loans and Financings | 1,109.5 | 496.8 | ||
Suppliers | 1,474.7 | 1,483.0 | ||
Taxes, charges, and contributions | 893.3 | 832.2 | ||
Dividends Payable | 614.4 | 1,016.5 | ||
Other | 760.5 | 898.9 | ||
LONG-TERM LIABILITIES | 5,852.7 | 5,629.7 | ||
Loans and Financings | 4,265.6 | 3,886.6 | ||
Other | 1,587.1 | 1,743.1 | ||
MINORITY INTEREST | 1,811.1 | 1,825.7 | ||
SHAREHOLDERS' EQUITY | 5,277.6 | 5,246.5 | ||
Capital Stock | 2,596.3 | 2,596.3 | ||
Capital reserves | 309.2 | 309.2 | ||
Profit reserves | 306.3 | 266.0 | ||
Retained Earnings | 2,086.6 | 2,095.9 | ||
Treasury Shares | (20.8) | (20.8) | ||
TOTAL LIABILITIES | 17,793.8 | 17,429.3 |
53
Financial Management
54
Financial Management |
► Cash Management
► Debt Management
► Financial Services
55
Cash Management |
Optimization of Financial Applications Profitability |
|
Goal: Minimum 100.5% of CDI | ||||
Non-recurring impacts |
|
|||||
|
||||||
|
56
Debt |
► Main Creditors* | ► Amortization Schedule | |||||
As of 12/31/2007 |
As of 12/31/2007 | R$ Milllion | |||||
YEAR | TOTAL | % | ||||
2008 | 496.8 | 11.3% | ||||
2009 | 608.5 | 13.9% | ||||
2010 | 719.7 | 16.4% | ||||
2011 | 778.5 | 17.8% | ||||
2012 | 640.9 | 14.6% | ||||
2013 | 641.7 | 14.6% | ||||
2014 forward | 497.3 | 11.4% | ||||
TOTAL | 4,383.4 | 100.0% | ||||
* Without hedge adjustments |
57
Debt Management |
Access to attractive financing sources |
|
Cost of Debt: 80% of CDI | ||||
Liability Management |
|
Settled Debt Cost: 108.4% of CDI |
||||
|
||||||
Low foreign exchange exposure |
|
|||||
58
Ratings |
Fitch Ratings | Rating | |||
BTP | IDR Issued Default Rating (Global Scale)National Scale | BBB | ||
BTSA | IDR Issued Default Rating (Global Scale) | BBB | ||
PRI Notes (Political Risk Insurance) | BBB | |||
National Scale | AA+br | |||
Debentures 5th issuance | AA+br | |||
S&P | Rating | |||
BTP | National Scale | brAA+ | ||
BTSA | National Scale | brAA+ | ||
Debentures 5th issuance | brAA+ | |||
Moodys | Rating | |||
BTSA | Global Scale | Ba1 | ||
Debentures 4th issuance Global scale | Ba1 | |||
National Scale | Aa1 | |||
Debentures 4th issuance National Scale | Aa1 |
59
Financial Services and Relationship Program |
Initiatives to generate new income sources and Retain Clients |
||||
Main Initiatives | Financial Services | |||
- BrTs co-branded Credit Card | ||||
- Consumer Credit - CDC | ||||
- Personal Loans | ||||
- Insurance | ||||
Relationship Program | ||||
Main Goals | Generate new source of revenue | |||
Reduce churn | ||||
Shield base for portability | ||||
Increase products sales | ||||
Other Initiatives | Mobile Payments Online Payments |
|||
60
Cash Flow
61
Cash Flow |
R$ million | 2006 | 2007 | Variation | ||||
Operating Activities | 2,385 | 2,409 |
| ||||
Investing Activities | (1,490) | (1,270) |
| ||||
Financing Activities | 454 | (1,309) |
| ||||
| |||||||
Cash Flow in the Period | 1,349 | (170) |
| ||||
|
62
2008 Guidance
63
Result Indicators Consolidated |
2006 | 2007 | 2008 Guidance Variation % | |||||
Net Operating Revenue (R$ million) | 10,297 | 11,059 | ~ +3.4% | ||||
Operating Costs and Expenses (R$ million) | (6,803) | (7,262) | ~ +2.8% | ||||
EBITDA (R$ million) | 3,494 | 3,797 | ~ +4.5% | ||||
Number of Fixed Accesses | 8,418 | 8,034 | Stable | ||||
Number of Broadband Accesses | 1,318 | 1,568 | ~ +22% | ||||
Fixed ARPU (R$) |
71.12 |
78.97 |
~ -5.0% |
||||
ADSL ARPU (R$) |
67.10 |
71.70 |
Stable
|
64
Mobile Telephony |
2006 | 2007 | 2008 Guidance Variation % | |||
Services Net Revenue (R$ million) | 1,247 | 1,746 | ~ +8% | ||
EBITDA (R$ million) | (142) | 54 | ~ +200% | ||
Number of Mobile Accesses (thousand) |
3,377 |
4,263 |
~ +30% |
||
Mobile ARPU (R$)
|
31.30 |
34.20 |
Stable
|
65
CAPEX / Net Revenue |
CAPEX (R$ million) | Guidance | |||
Operating / Regulatory / 3G | 1,700 | |||
3G License | 500 | |||
TOTAL | 2,200 | |||
Permanent negotiation with suppliers | ||||
Creation of Internal Investments Committee | ||||
Positive impact of exchange variation | ||||
66
Market Disclosure Policy
67
Market Disclosure Policy |
Financial Reports | Additional Disclosures | Focus on Investor | ||
Quarterly Results Management Report (yearly) Filings with CVM, SEC, NYSE All information released in Portuguese and English (BTP and BTSA) IFRS |
Key business drivers and non-financial measurements Website in line with the best corporate governance practices Guidance: Board of Executive Officers financial forecasts |
Customer satisfaction surveys Quarterly conference calls and webcasts Participation in local and international roadshows and conferences Meetings with analysts and investors Annual Investors Day event |
||
68
Exhibits
69
Cash and Cash Equivalents |
LIQUIDITY PER COMPANY | Cash | Net Debt | ||||||
2006 | 2007 | 2006 | 2007 | |||||
Brasil Telecom Participações | 1,432.3 | 1,462.9 | (1,432.3) | (1,462.9) | ||||
Brasil Telecom Cons. (except for Mobile) | 2,172.1 | 931.8 | 3,183.4 | 3,431.3 | ||||
Brasil Telecom Celular | 459.0 | 1,498.8 | (439.2) | (1,478.5) | ||||
TOTAL | 4,063.4 | 3,893.5 | 1,311.9 | 489.9 |
70
Sundry Assets |
SUNDRY CURRENT ASSETS | 2006 | 2007 | ||
Other Amounts Recoverable | 104.2 | 124.2 | ||
Court Deposits | 119.1 | 329.4 | ||
Inventories | 64.2 | 32.7 | ||
Other | 75.5 | 62.0 | ||
TOTAL | 363.0 | 548.3 | ||
SUNDRY LONG-TERM ASSETS | 2006 | 2007 | ||
Income Securities | 3.3 | 3.7 | ||
Court Deposits | 429.9 | 1,069.1 | ||
Other Assets | 42.8 | 94.9 | ||
TOTAL | 476.0 | 1,167.7 |
71
Disclaimer |
This presentation contains forward -looking statements. Such statements are not statements of historical fact, and reflect the beliefs and expectations of the Company's management. The words anticipates, believes, estimates, expects, forecasts, intends, plans, predicts, projects and targets and similar words are intended to identify these statements, which necessarily involve known and unknown risks and uncertainties. Accordingly, the actual results of operations of the Company may be different from the Company's current expectations, and the reader should not place undue reliance on these forward -looking statements. Forward -looking statements speak only as of the date they are made, and the Company does not undertake any obligation to update them in light of new information or future developments.
72
BRASIL TELECOM S.A.
| ||
By: |
/S/ Paulo Narcélio Simões Amaral
|
|
Name: Paulo Narcélio Simões Amaral
Title: Chief Financial Officer |
This press release may contain forward-looking statements. These statements are statements that are not historical facts, and are based on management's current view and estimates offuture economic circumstances, industry conditions, company performance and financial results. The words "anticipates", "believes", "estimates", "expects", "plans" and similar expressions, as they relate to the company, are intended to identify forward-looking statements. Statements regarding the declaration or payment of dividends, the implementation of principal operating and financing strategies and capital expenditure plans, the direction of future operations and the factors or trends affecting financial condition, liquidity or results of operations are examples of forward-looking statements. Such statements reflect the current views of management and are subject to a number of risks and uncertainties. There is no guarantee that the expected events, trends or results will actually occur. The statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, and operating factors. Any changes in such assumptions or factors could cause actual results to differ materially from current expectations.