UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C.  20549

 


 

FORM 20-F

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended: 30 June 2014

 

Commission file number 1-10691

 

DIAGEO plc

(Exact name of Registrant as specified in its charter)

 

England and Wales

(Jurisdiction of incorporation or organisation)

 

Lakeside Drive, Park Royal, London NW10 7HQ, England

(Address of principal executive offices)

 

Paul Tunnacliffe, Company secretary

Tel: +44 20 8978 6000

E-mail: the.cosec@diageo.com

Lakeside Drive, Park Royal, London NW10 7HQ, England

(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)

 

Securities registered or to be registered pursuant to Section 12(b) of the Act:

 

Title of each class

 

Name of each exchange on which registered

American Depositary Shares
Ordinary shares of 28
101/108 pence each

 

New York Stock Exchange
New York Stock Exchange*

 

*Not for trading, but only in connection with the registration of American Depositary Shares representing such ordinary shares, pursuant to the requirements of the Securities and Exchange Commission.

 

Securities registered or to be registered pursuant to Section 12(g) of the Act: None

 

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None

 

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the Annual Report: 2,754,218,534 ordinary shares of 28101/108 pence each.

 

Indicate by check mark if each registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes x  No o

 

If this report is an annual or transition report, indicate by check mark if each registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.  Yes o  No x

 

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes x  No o

 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes o  No o

 

Indicate by check mark whether each registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

 

Large Accelerated Filer x

 

Accelerated Filer o

 

Non-Accelerated Filer o

 

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

 

U.S. GAAP o

International Financial Reporting Standards
as issued by the International Accounting Standards Board 
x

Other o

 

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.  Item 17 o  Item 18 o

 

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o  No x

 

This document comprises the annual report on Form 20-F and the annual report to shareholders for the year ended 30 June 2014 of Diageo plc (the 2014 Form 20-F).

 

 

 



 

Contents

 

4

Introduction

5

Trend information

6

Historical information

 

 

10

Strategic report

10

Business description

10

Our business

14

Our structure

15

Brand performance

17

Outstanding breadth and depth across price points

17

Our performance ambition

18

Our business model

19

Chairman’s statement

21

Chief executive’s statement

23

How we will deliver our ambition: Performance drivers

24

How we will deliver our ambition: Sustainability & Responsibility

28

How we measure performance: Key performance indicators

31

Risk factors

36

Cautionary statement concerning forward-looking statement

 

 

38

Business review

38

Market dynamics

41

Operating results 2014 compared with 2013

68

Operating results 2013 compared with 2012

84

Liquidity and capital resources

87

Contractual obligations and other commitments

87

Post balance sheet events

88

Off-balance sheet arrangements

88

Risk management

88

Critical accounting policies

88

New accounting standards

89

Sustainability & Responsibility review

102

Definitions and reconciliation of non-GAAP measures to GAAP measures

 

 

112

Governance

112

Board of Directors and Company Secretary

114

Executive Committee

116

Corporate Governance Report

122

Report of the Audit Committee

125

Directors’ Remuneration Report

146

Directors’ Report

 

2



 

Contents (continued)

 

148

Financial statements

148

Reports of independent registered public accounting firms

150

Consolidated income statement

151

Consolidated statement of comprehensive income

152

Consolidated balance sheet

153

Consolidated statement of changes in equity

154

Consolidated statement of cash flows

 

Notes to the consolidated financial statements

155

Accounting information and policies

158

Results for the year

173

Operating assets and liabilities

189

Risk management and capital structure

202

Other financial information

 

 

208

Report of independent registered public accounting firm - internal controls

 

 

209

Unaudited computation of ratio of earnings to fixed charges

 

 

210

Additional information for shareholders

210

Legal proceedings

210

Related party transactions

210

Share capital

211

American depositary shares

212

Articles of association

215

Exchange controls

215

Documents on display

215

Taxation

217

Warning to shareholders - share fraud

218

Signature

219

Exhibits

221

Cross reference to Form 20-F

 

 

223

Glossary of terms and US equivalents

 

3



 

Introduction

 

Diageo is the world’s leading premium drinks business. Its geographic breadth and range of industry leading brands across categories and price points is unparalleled.

 

Diageo plc is incorporated as a public limited company in England and Wales. Diageo was incorporated as Arthur Guinness Son and Company Limited on 21 October 1886. The group was formed by the merger of Grand Metropolitan Public Limited Company (GrandMet) and Guinness PLC (the Guinness Group) in December 1997. Diageo plc’s principal executive office is located at Lakeside Drive, Park Royal, London NW10 7HQ and its telephone number is +44 (0) 20 8978 6000.

 

This is the Annual Report on Form 20-F of Diageo plc for the year ended 30 June 2014. The information set out in this Form 20-F does not constitute Diageo plc’s statutory accounts under the UK Companies Acts for the years ended 30 June 2014, 2013 or 2012. KPMG LLP has reported on the accounts for the year ended 2014 and KPMG Audit Plc has reported on those accounts for the the years ended 30 June 2013 and 2012; their audit reports were (i) unqualified, (ii) did not include a reference to any matters to which the auditors drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006 in respect of the accounts for the years ended 30 June 2014, 2013 or 2012. The accounts for 2013 and 2012 have been delivered to the registrar of companies and those for 2014 will be delivered in due course.

 

This document contains forward-looking statements that involve risk and uncertainty. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements, including factors beyond Diageo’s control. For more details, please refer to the cautionary statement concerning forward-looking statements on pages 36-37.

 

The content of the company’s website (www.diageo.com) should not be considered to form a part of or be incorporated into this report. This report includes names of Diageo’s products, which constitute trademarks or trade names which Diageo owns or which others own and license to Diageo for use. In this report, the term ‘company’ refers to Diageo plc and terms ‘group’ and ‘Diageo’ refer to the company and its consolidated subsidiaries, except as the context otherwise requires. A glossary of terms used in this report is included at the end of the report.

 

Diageo’s consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) as endorsed and adopted for use in the European Union (EU) and IFRS as issued by the International Accounting Standards Board (IASB). References to IFRS hereafter should be construed as references to both IFRS as adopted by the EU and IFRS as issued by the IASB. Unless otherwise indicated, all financial information contained in this document has been prepared in accordance with IFRS.

 

Information presented

 

As at 1 July 2013 the group adopted a number of new standards and amendments and the application of IFRS11 - Joint arrangements and the amendment to IAS19 - Employee benefits resulted in a restatement of comparative figures. The impact on the group’s consolidated statement of comprehensive income and net cash flow for the years ended 30 June 2013 and 30 June 2012, and net assets as at 30 June 2013 and 30 June 2012 is provided in note 18 to the consolidated financial statements on pages 202 and 203.

 

Unless otherwise stated in this document, percentage movements are organic movements. These movements and operating margins are before exceptional items. Commentary, unless otherwise stated, refers to organic movements. Share, unless otherwise stated, refers to value share. See the ‘Definitions and reconciliations of non-GAAP measures to GAAP measures’ for an explanation of organic movement calculations on page 102.

 

The brand ranking information presented in this report, when comparing volume information with competitors, has been sourced from data published by Impact Databank, IWSR, IRI, Beverage Information Group or Plato Logic. Market data information and competitive set classifications are taken from independent industry sources in the markets in which Diageo operates.

 

Disclosures not incorporated by reference

 

The following pages and sections of the Annual Report of Diageo plc for the year ended 30 June 2014, are not incorporated by reference into this report on Form 20-F and are furnished to the SEC for information only:

 

·                  disclosures in the section ‘Strategic report – Business description – How we will deliver our ambition: Sustainability & Responsibility’ on pages 24 to 27.

·                  disclosures on page 30 in the section ‘Strategic report – Business description – How we measure performance: Key performance indicators’ of non-financial key performance indicators.

·                  disclosures included under the titles ‘Sustainability & Responsibility’ on pages 51, 54, 57, 60 and 63 in relation to each reporting segment in the Segment Review.

·                  disclosures in the section ‘Strategic report – Business review – Sustainability & Responsibility review’ on pages 89 to 101.

 

4



 

Trend information

 

The following comments were made by Ivan Menezes, Chief Executive of Diageo, in Diageo’s preliminary announcement on 31 July 2014:

 

“This year our business has faced macroeconomic and market specific challenges that have impacted our top line performance. But we have gained share and expanded margin while continuing to invest in our brands, our markets and our people to create a stronger business that will deliver on the long term growth opportunities of this attractive industry.

 

Our regional performance has been mixed. In North America we have again delivered top line growth and significant margin expansion and our Western European business is now stable. Emerging market weakness, often currency related, but also including some specific issues, such as the anti extravagance measures in China, has led to weaker top line growth.

 

When I became CEO a year ago I aligned the business behind the key performance drivers which will deliver our strategy. We have made good progress. Reserve has performed strongly; innovation has driven incremental sales in all regions; route to consumer initiatives have been embedded across a number of markets with more to follow in fiscal 15; ruthless focus on driving out cost has driven margin improvement and we have reshaped the organisation and enhanced skills and capability across the whole team at Diageo. We have made progress in accelerating the performance of our premium core brands but these brands have been under pressure given the environment this year, although we have delivered share gains in a number of markets.

 

The tougher trading environment this year has confirmed my view that these six priorities give the business clarity and focus. We have simplified the organisation, freeing up everyone to act like an owner and sell or help to sell, changing behaviours across the business.

 

Therefore we start fiscal 15 as a more agile organisation, building on the changes in behaviours that have been made across the business this year. The catalysts for a near term recovery of consumer spend in the emerging markets are still weak however the future growth drivers for this industry, its aspirational nature as consumers in the emerging markets see increasing disposable income, are undiminished. Diageo has leading brand and market positions and financial strength and our recent acquisitions have given us a strong emerging market footprint. The opportunity for Diageo to realise our full potential and deliver our performance ambition remains an exciting one.”

 

5



 

Historical information

 

The following tables present selected consolidated financial data for Diageo for the five years ended 30 June 2014 and as at the respective year ends. The data presented below has been derived from Diageo’s consolidated financial statements, audited by Diageo’s independent auditor and has been restated to reflect the adjustments resulting from the adoption of new accounting standards and an amendment to accounting standard.

 

Income statement data

 

 

 

Year ended 30 June

 

 

 

2014
£ million

 

2013
(restated)

£ million

 

2012
(restated)

£ million

 

2011
(restated)

£ million

 

2010
(restated)

£ million

 

Sales

 

13,980

 

15,276

 

14,392

 

13,043

 

12,793

 

Excise duties

 

(3,722

)

(3,973

)

(3,753

)

(3,224

)

(3,116

)

Net sales

 

10,258

 

11,303

 

10,639

 

9,819

 

9,677

 

Cost of sales

 

(4,029

)

(4,416

)

(4,208

)

(3,958

)

(4,050

)

Gross profit

 

6,229

 

6,887

 

6,431

 

5,861

 

5,627

 

Marketing

 

(1,620

)

(1,769

)

(1,671

)

(1,520

)

(1,406

)

Other operating expenses

 

(1,902

)

(1,738

)

(1,652

)

(1,789

)

(1,683

)

Operating profit

 

2,707

 

3,380

 

3,108

 

2,552

 

2,538

 

Non-operating items

 

140

 

(83

)

147

 

(14

)

(15

)

Net interest and other finance charges

 

(388

)

(457

)

(441

)

(449

)

(490

)

Share of after tax results of associates and joint ventures

 

252

 

217

 

229

 

192

 

155

 

Profit before taxation

 

2,711

 

3,057

 

3,043

 

2,281

 

2,188

 

Taxation

 

(447

)

(507

)

(1,011

)

(321

)

(461

)

Profit from continuing operations

 

2,264

 

2,550

 

2,032

 

1,960

 

1,727

 

Discontinued operations

 

(83

)

 

(11

)

 

(19

)

Profit for the year

 

2,181

 

2,550

 

2,021

 

1,960

 

1,708

 

 

Per share data

 

pence

 

pence

 

pence

 

pence

 

pence

 

Dividend per share

 

51.7

 

47.4

 

43.5

 

40.4

 

38.1

 

Earnings per share

 

 

 

 

 

 

 

 

 

 

 

Basic

 

 

 

 

 

 

 

 

 

 

 

Continuing operations

 

93.0

 

98.0

 

76.6

 

74.3

 

65.2

 

Discontinued operations

 

(3.3

)

 

(0.4

)

 

(0.8

)

Basic earnings per share

 

89.7

 

98.0

 

76.2

 

74.3

 

64.4

 

Diluted

 

 

 

 

 

 

 

 

 

 

 

Continuing operations

 

92.6

 

97.4

 

76.2

 

74.1

 

65.1

 

Discontinued operations

 

(3.3

)

 

(0.4

)

 

(0.8

)

Diluted earnings per share

 

89.3

 

97.4

 

75.8

 

74.1

 

64.3

 

 

 

 

million

 

million

 

million

 

million

 

million

 

Weighted average number of shares

 

2,506

 

2,502

 

2,495

 

2,493

 

2,486

 

 

6



 

Historical information (continued)

 

Balance sheet data

 

 

 

As at 30 June

 

 

 

2014
£ million

 

2013
(restated)
£ million

 

2012
(restated)
£ million

 

2011
(restated)
£ million

 

2010
(restated)
£ million

 

Non-current assets

 

15,495

 

16,481

 

15,098

 

12,633

 

12,509

 

Current assets

 

7,469

 

8,510

 

7,171

 

7,087

 

6,885

 

Total assets

 

22,964

 

24,991

 

22,269

 

19,720

 

19,394

 

Current liabilities

 

(4,851

)

(5,519

)

(4,762

)

(4,903

)

(3,934

)

Non-current liabilities

 

(10,523

)

(11,384

)

(10,715

)

(8,858

)

(10,698

)

Total liabilities

 

(15,374

)

(16,903

)

(15,477

)

(13,761

)

(14,632

)

Net assets

 

7,590

 

8,088

 

6,792

 

5,959

 

4,762

 

Share capital

 

797

 

797

 

797

 

797

 

797

 

Share premium

 

1,345

 

1,344

 

1,344

 

1,343

 

1,342

 

Other reserves

 

2,243

 

3,154

 

3,213

 

3,300

 

3,245

 

Retained earnings/(deficit)

 

2,438

 

1,741

 

234

 

(195

)

(1,377

)

Equity attributable of equity shareholders of the parent company

 

6,823

 

7,036

 

5,588

 

5,245

 

4,007

 

Non-controlling interests

 

767

 

1,052

 

1,204

 

714

 

755

 

Total equity

 

7,590

 

8,088

 

6,792

 

5,959

 

4,762

 

 

 

 

 

 

 

 

 

 

 

 

 

Net borrowings

 

(8,850

)

(8,403

)

(7,573

)

(6,480

)

(6,980

)

 

Notes to the historical information

 

1. Accounting policies The consolidated financial statements for the five years ended 30 June 2014 have been prepared in accordance with IFRS. The IFRS accounting policies applied by the group to prepare the financial information in this document are disclosed in the notes to the consolidated financial statements.

 

2. Impact of new accounting standards and amendments to accounting standards As reported in note 1 to the consolidated financial statements, the group has adopted IFRS 11 and the amendment to IAS 19.

 

IFRS 11 has changed the accounting for certain joint arrangements which were formerly consolidated on a line by line basis. As a result the group’s share of net income from certain joint arrangements is now included in the line ‘Share of after tax results of associates and joint ventures’. The amendment to IAS 19 changed the calculation of the amounts for post employment arrangements included in operating profit, finance charges and the statement of comprehensive income. All comparative information has been restated.

 

The adoption of the changes reduced sales for the year ended 30 June 2013 by £211 million (2012 – £202 million; 2011 – £189 million; 2010 – £165 million), reduced net profit for the year ended 30 June 2013 by £44 million (2012 – £51 million; 2011 – £57 million; 2010 – £35 million) and reduced basic earnings per share for the year ended 30 June 2013 by 1.3 pence (2012 – 1.6 pence; 2011 – 1.9 pence; 2010 – 1.1 pence). The impact on the balance sheet data is not material. See note 18 to the consolidated financial statements for more information.

 

See note 18 to the consolidated financial statements for an analysis of the impact on the income statement for the years ended 30 June 2013 and 30 June 2012.

 

7



 

Historical information (continued)

 

3. Exceptional items Exceptional items are charges or credits which, in management’s judgement, need to be disclosed by virtue of their size or incidence in order for thea user to obtain a properfull understanding of the financial information. Such items are included within the income statement caption to which they relate. An analysis of exceptional items is as follows:

 

 

 

Year ended 30 June

 

 

 

2014
£ million

 

2013
£ million

 

2012
£ million

 

2011
£ million

 

2010
£ million

 

Items included in operating profit

 

 

 

 

 

 

 

 

 

 

 

Restructuring programmes

 

(163

)

(69

)

(96

)

(111

)

(142

)

Pension changes – past service credits

 

 

20

 

115

 

 

 

Brand and tangible asset impairment

 

(264

)

(50

)

(59

)

(39

)

(35

)

Duty settlements

 

 

 

 

(127

)

 

SEC settlement

 

 

 

 

(12

)

 

 

 

(427

)

(99

)

(40

)

(289

)

(177

)

Non-operating items

 

140

 

(83

)

147

 

(14

)

(15

)

Items included in taxation

 

 

 

 

 

 

 

 

 

 

 

Tax on exceptional operating items

 

99

 

27

 

19

 

51

 

39

 

Tax on sale of businesses

 

 

28

 

 

3

 

10

 

Loss of future tax amortisation

 

 

 

(524

)

 

 

Settlements with tax authorities

 

 

 

 

66

 

 

 

 

99

 

55

 

(505

)

120

 

49

 

Exceptional items in continuing operations

 

(188

)

(127

)

(398

)

(183

)

(143

)

Discontinued operations net of taxation (note 4)

 

(83

)

 

(11

)

 

(19

)

Exceptional items

 

(271

)

(127

)

(409

)

(183

)

(162

)

 

4. Discontinued operations In the year ended 30 June 2014 discontinued operations represents a charge after taxation of £83 million (2013 – £nil; 2012 – £11 million; 2011 – £nil; 2010 – £19 million) in respect of the settlement of thalidomide litigation in Australia and New Zealand and anticipated future payments to thalidomide organisations.

 

5. Dividends The board expects that Diageo will pay an interim dividend in April and a final dividend in October of each year. Approximately 40% of the total dividend in respect of any financial year is expected to be paid as an interim dividend and approximately 60% as a final dividend. The payment of any future dividends, subject to shareholder approval, will depend upon Diageo’s earnings, financial condition and such other factors as the board deems relevant. Proposed dividends are not considered to be a liability until they are approved by the board for the interim dividend and by the shareholders at the annual general meeting for the final dividend.

 

The table below sets out the amounts of interim, final and total cash dividends paid by the company on each ordinary share. The dividends are translated into US dollars per ADS (each ADS representing four ordinary shares) at the actual rate on each of the respective dividend payment dates.

 

 

 

 

 

Year ended 30 June

 

 

 

 

 

2014
pence

 

2013
pence

 

2012
pence

 

2011
pence

 

2010
pence

 

Per ordinary share

 

Interim

 

19.70

 

18.10

 

16.60

 

15.50

 

14.60

 

 

 

Final

 

32.00

 

29.30

 

26.90

 

24.90

 

23.50

 

 

 

Total

 

51.70

 

47.40

 

43.50

 

40.40

 

38.10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

$

 

$

 

$

 

$

 

$

 

Per ADS

 

Interim

 

1.31

 

1.10

 

1.05

 

1.01

 

0.89

 

 

 

Final

 

2.15

 

1.89

 

1.72

 

1.59

 

1.48

 

 

 

Total

 

3.46

 

2.99

 

2.77

 

2.60

 

2.37

 

 

Note: Subject to shareholders’ approval the final dividend for the year ended 30 June 2014 will be paid on 2 October 2014, and payment to US ADR holders will be made on 7 October 2014. In the table above, an exchange rate of £1 = $1.68 has been assumed for this dividend, but the exact amount of the payment to US ADR holders will be determined by the rate of exchange on 2 October 2014.

 

6. Net borrowings Net borrowings are defined as gross borrowings (short term borrowings and long term borrowings plus finance lease liabilities plus interest rate hedging instruments, cross currency interest rate swaps and funding foreign currency forwards and swaps used to manage borrowings) less cash and cash equivalents.

 

7. Share capital There were 2,754 million ordinary share of 28101/108 pence each in issue with a nominal value of £797 million throughout the five year period ended 30 June 2014.

 

8



 

Historical information (continued)

 

8. Exchange rates A substantial portion of the group’s assets, liabilities, revenues and expenses are denominated in currencies other than pounds sterling. For a discussion of the impact of exchange rate fluctuations on the group’s financial position and results of operations, see note 15 to the consolidated financial statements.

 

The following table shows period end and average US dollar/pound sterling noon buying exchange rates, for the periods indicated, expressed in US dollars per £1.

 

 

 

Year ended 30 June

 

 

 

2014
$

 

2013
$

 

2012
$

 

2011
$

 

2010
$

 

Year end

 

1.71

 

1.52

 

1.57

 

1.61

 

1.50

 

Average rate*

 

1.64

 

1.57

 

1.59

 

1.59

 

1.57

 

 


*  The average of the noon buying rates on the last business day of each month during the year ended 30 June.

 

The following table shows period end, high, low and average US dollar/pound sterling noon buying exchange rates by month, for the six month period to 31 July 2014, expressed in US dollars per £1. The information in respect of the month of July is for the period up to and including 31 July 2014.

 

 

 

2014

 

 

 

July
$

 

June
$

 

May
$

 

April
$

 

March
$

 

February
$

 

Month end

 

1.69

 

1.71

 

1.68

 

1.69

 

1.67

 

1.68

 

Month high

 

1.72

 

1.71

 

1.70

 

1.69

 

1.67

 

1.68

 

Month low

 

1.69

 

1.67

 

1.67

 

1.66

 

1.65

 

1.63

 

Average rate**

 

1.71

 

1.69

 

1.68

 

1.67

 

1.66

 

1.66

 

 


**  The average of the noon buying rates on each business day of the month.

 

The noon buying exchange rate as at 1 August 2014 was £1 = $1.68.

 

These rates have been provided for information only. They are not necessarily the rates that have been used in this document for currency translations or in the preparation of the consolidated financial statements. See note 1 to the consolidated financial statements for the actual rates used in the preparation of the consolidated financial statements.

 

9



 

Strategic report

 

Business description

 

OUR BUSINESS

 

Diageo is a global leader in beverage alcohol with iconic brands in spirits, beer and wine. We invest behind our brands to drive growth, providing consumers with choice and quality across categories and price points.

 

Our business is built on foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker and all those that followed in their footsteps, cared deeply about the people and businesses they fostered. They were driven to create products that would last for generations, the best conditions for their people, and the best financial performance. Today, we act like those entrepreneurs, passionate about our brands, our customers and consumers, our communities, and society as a whole. Our purpose is to help our consumers celebrate life, every day, everywhere, and to do so responsibly.

 

We give our people the freedom to do the best work of their careers. We take great pride in what we do, and in how we do it. Above all we value each other’s commitment to delivering the best.

 

WE PRODUCE

 

WE MARKET

 

WE INNOVATE

 

WE SELL

 

Every year we produce more than 6.5 billion litres of our brands, from more than 100 sites in 30 countries. Our supply functions are responsible for the distilling, brewing, bottling, packaging and distribution of our brands. We are committed to efficient, sustainable production to the highest quality standards, and are proud that our supply facilities are recognised as leaders in environmental sustainability. Our 21 markets are designated as import markets, import and third-party production markets or import and local production markets. Our export-led International Supply Centre (ISC), based in Europe produces many of our heritage brands, including our Scotch whisky products. It employs over 4,000 people across more than 55 sites in Scotland, England, Ireland, Italy and the Netherlands.

 

We are committed to ensuring that our brands are at the front of consumers’ minds whenever a purchase decision arises. The strength of our portfolio means that we have relevant brands at almost every price tier of every category. We work tirelessly to engage and delight existing and new consumers, constantly innovating with our products and how we market. For decades our brands have been at the forefront of marketing innovation and the same remains true today. We take seriously our obligations to market our brands responsibly, and to help our consumers make informed decisions about drinking, or not drinking. We are committed to the development and implementation of programmes to educate consumers about responsible drinking.

 

Innovation is critical to our continued growth. We are committed to finding breakthrough innovations and ideas to serve our customers and consumers. We identify new consumer trends, and innovate at scale boldly. Innovation is a permanent engine of growth for our business and we are restless in our search for new products. We are open-minded to where these ideas will come from, combining our world-leading technical and research capability with investments in smaller start-ups. In each of the last five years our innovation pipeline has delivered double digit growth for Diageo.

 

Everyone at Diageo is encouraged to sell or to help to sell. This is just one expression of the world-class customer focus that is at the heart of our business. Our founders and all those who followed, were obsessed with providing the best quality products to their customers in markets at home and abroad. Today we are no different. In each of our 21 markets, we are passionate about ensuring our products are available to consumers in every appropriate shop or bar. We are continually working to deliver amazing consumer experiences and to extend our sales reach.

 

 

10



 

Business description (continued)

 

Production

 

Diageo owns manufacturing production facilities across the globe, including maltings, distilleries, breweries, packaging plants, maturation warehouses, cooperages, vineyards, wineries and distribution warehouses. Diageo’s brands are also produced at plants owned and operated by third parties and joint ventures at a number of locations internationally.

 

Diageo has been investing in restructuring programmes that increase the efficiency of its supply operations. The most significant programmes are referred to in note 4 to the consolidated financial statements.

 

The locations, principal activities, products, packaging production capacity and packaging production volume of Diageo’s principal production centres in the year ended 30 June 2014 are as follows:

 

Location

 

Principal products

 

Production
capacity in
millions of
equivalents
units*

 

Production
volume in 2014
in
millions of
equivalent
units

 

United Kingdom Spirits

 

Scotch whisky, Irish whiskey, gin, vodka, rum, ready to drink

 

87

 

52

 

UK, Ireland (Guinness)

 

Beer

 

8

 

7

 

Ireland (Baileys)

 

Irish cream liqueur

 

12

 

7

 

Italy (Santa Vittoria)

 

Vodka, wine, rum, ready to drink

 

10

 

6

 

Turkey

 

Raki, vodka, gin, liqueur, wine

 

8

 

5

 

United States, Canada, US Virgin Islands

 

Vodka, gin, tequila, rum, wine, Canadian whisky, American whiskey, progressive adult beverages, ready to drink

 

44

 

34

 

United States

 

Wine

 

2

 

1

 

Brazil

 

Cachaça, vodka

 

9

 

6

 

Jamaica

 

Beer

 

1

 

1

 

Australia

 

Rum, vodka, ready to drink

 

4

 

2

 

Singapore

 

Finishing centre

 

4

 

2

 

Nigeria

 

Beer

 

7

 

5

 

South Africa

 

Beer and spirits

 

4

 

3

 

East Africa (Uganda, Kenya, Tanzania)

 

Beer and spirits

 

10

 

7

 

Africa Regional Markets (Ethiopia, Cameroon, Ghana, Seychelles)

 

Beer

 

5

 

3

 

 


*     Capacity represents ongoing production capacity at any production centre. The production capacities quoted in the table are based on actual production levels for the year ended 30 June 2014 adjusted for the elimination of unplanned losses and inefficiencies.

 

Spirits

 

Spirits are produced in distilleries located worldwide. The group owns 29 Scotch whisky distilleries in Scotland, an Irish whiskey distillery in Northern Ireland, two whisky distilleries in Canada and a whiskey distillery in the United States. Diageo produces Smirnoff internationally. Ketel One vodka is purchased as finished product from The Nolet Group. Gin distilleries are located in both the United Kingdom and the United States. Baileys is produced in the Republic of Ireland and Northern Ireland. Rum is blended and bottled in the United States, Canada, Italy and the United Kingdom, and is distilled and blended in the US Virgin Islands and in Australia, Venezuela and Guatemala. Raki is produced in Turkey, while Chinese white spirits are produced in Chengdu, in the Sichuan province of China. In August 2012, Diageo acquired 100% of Ypióca Bebidas S.A. which owns a farm and a distillery in Ceará State in Brazil and produces cachaça. Diageo’s maturing Scotch whisky is located in warehouses in Scotland (primarily at Blackgrange), its maturing Canadian whisky in La Salle and Gimli in Canada and its maturing American whiskey in Kentucky and Tennessee in the United States. In May 2014 the company announced its intention to invest an estimated $115 million over three years to build a distillery and six barrel storage warehouses in Shelby County, Kentucky. This distillery is expected to be in operation by the end of 2016.

 

11



 

Business description (continued)

 

In January 2014, plans were announced to double the production capacity of the Clynelish distillery in Scotland, expected to be producing from August 2016, as well as to construct a bioenergy plant to power the distillery.

 

In April 2013, it was announced that Teaninich in Scotland would be the location for a new malt whisky distillery. Currently the group is focusing on expansion of the existing distillery at Teaninich, which is expected to double the capacity of the distillery and is expected to be operating from January 2015. The group has since commenced planning for the new build distillery at Teaninich, as well as an associated bioenergy plant, with completion date still to be determined. The major expansion of Scotch whisky production in the Speyside area will continue with the construction of a new bio energy-plant at Glendullan to treat by-products and produce biogas which will be used to power the distillery, and a planned expansion to double the capacity of the Mortlach distillery at Dufftown.

 

Elsewhere in Scotland, the company is completing a major expansion of the Glen Ord Distillery, near Muir of Ord, doubling its capacity and is progressing with the second phase of construction of a new warehousing facility at Cluny near Kirkcaldy.

 

These activities are part of a multi-year investment plan launched in June 2012 at a cost of over £500 million where the group plans to lay down maturing scotch inventory to meet projected long term demand.

 

Beer

 

Diageo’s principal brewing facilities are at the St James’s Gate brewery in Dublin, Ireland and in Nigeria, Kenya, Ghana, Cameroon, Ethiopia, Tanzania, Uganda, Seychelles, and Jamaica. In addition, Diageo also owns a 25% equity interest in Sedibeng brewery in South Africa and an effective 25.5% interest in Guinness Anchor Berhard which operates a brewery in Malaysia. Guinness is also brewed by a number of third parties around the world under licence arrangements. Guinness flavour extract is shipped from Ireland to all overseas Guinness brewing operations.

 

Guinness Draught in cans and bottles is packaged at Runcorn and Belfast in the United Kingdom. The Runcorn facility performs the kegging of Guinness Draught which is transported to Great Britain in bulk.

 

Wine

 

Diageo’s principal wineries are in the United States but the group also has operations in Argentina and Turkey. For European markets, wines are mainly bottled in Diageo’s facilities in Italy. Wines are sold both in their local markets and overseas.

 

Ready to drink

 

Diageo produces a range of ready to drink products mainly in the United Kingdom, Italy, South Africa, Australia, the United States and Canada.

 

Property, plant and equipment

 

Diageo owns approximately 92% of the manufacturing, distilling, brewing, bottling and administration facilities it uses across the group’s worldwide operations. It holds approximately 4% of properties on leases in excess of 50 years. The principal production facilities are described above. As at 30 June 2014, Diageo’s land and buildings are included in the group’s consolidated balance sheet at a net book value of £942 million. Diageo’s two largest individual facilities, in terms of book value, are the Leven bottling, blending and warehousing facility in Scotland and St James’s Gate brewery in Dublin. Of the net book value of Diageo’s land and buildings approximately 43% are properties located in Great Britain, 16% in Ireland and 12% in the United States.

 

On 2 July 2014 Diageo acquired a majority holding in United Spirits Limited (USL). USL is a leading spirits producer in India and own 31 production sites across 29 states of India. The aggregate bottling capacity is 84 million actual cases per year. In addition, USL uses approximately 60 third party sites in India and 3 sites overseas to manufacture its products with a capacity to produce some 77 million cases per year. USL is currently in the process of completing the disposal of Whyte & Mackay which is not included in the figures above.

 

Raw materials and supply agreements

 

The group has a number of long term contracts in place for the purchase of significant raw materials including glass, other packaging, spirit, cream, rum and grapes. Forward contracts are in place for the purchase of cereals to minimise the effects of short term price fluctuations.

 

Cream is the principal raw material used in the production of Irish cream liqueur and is sourced from Ireland. Grapes are used in the production of wine and raki and are sourced from suppliers in the United States, Argentina and Turkey. Other raw materials purchased in significant quantities for the production of spirits and beer are molasses, cereals, sugar and a number of flavours (such as juniper berries, agave, aniseed, chocolate and herbs). These are sourced from suppliers around the world.

 

The majority of products are supplied to customers in glass bottles. Glass is purchased from a variety of multinational and local suppliers; the largest suppliers are Ardagh Packaging in the United Kingdom and Owens Illinois in the United States.

 

12



 

Business description (continued)

 

Competition

 

Diageo’s brands compete on the basis of consumer loyalty, quality and price.

 

In spirits, Diageo’s major global competitors are Pernod Ricard, Beam Suntory, Bacardi and Brown Forman, each of which has several brands that compete directly with Diageo’s brands. In addition, Diageo faces competition from local and regional companies in the countries in which it operates.

 

In beer, Diageo competes globally as well as on a regional and local basis (with the profile varying between regions) with several competitors, including AB InBev, Heineken, SABMiller, Molson Coors and Carlsberg.

 

In wine, the market is fragmented with many producers and distributors.

 

Research and development

 

Innovation forms an important part of Diageo’s growth strategy, playing a key role in positioning its brands for continued growth in both the developed and emerging markets. The strength and depth of Diageo’s brand range provides a solid platform from which to drive innovation. Diageo continuously invests to deepen its understanding of shopper trends and changing consumer habits to inform product and packaging development. Supporting this, the group has ongoing programmes to develop new products across beverage alcohol categories which are managed internally by the innovation and research and development function, which also takes advantage of a substantial open innovation network.

 

In the year ended 30 June 2014, the group’s research and development expenditure amounted to £24 million (2013 — £21 million; 2012 — £18 million), representing principally the cost of developing new products, from idea generation through to full product development. Research and development expenditure is generally written off in the year in which it is incurred.

 

Trademarks

 

Diageo produces, sells and distributes branded goods and is therefore substantially dependent on the maintenance and protection of its trademarks. All brand names mentioned in this document are trademarks. The group also holds numerous licences and trade secrets, as well as having substantial trade knowledge related to its products. The group believes that its significant trademarks are registered and/or otherwise protected (insofar as legal protection is available) in all material respects in its most important markets. Diageo also owns valuable patents and trade secrets for technology and takes all reasonable steps to protect these rights.

 

Regulations and taxes

 

Diageo’s worldwide operations are subject to extensive regulatory requirements regarding production, product liability, distribution, importation, marketing, promotion, sales, pricing, labelling, packaging, advertising, labour, pensions, compliance and control systems and environmental issues. In the United States, the beverage alcohol industry is subject to strict federal and state government regulations covering virtually every aspect of its operations, including production, distribution, marketing, promotion, sales, pricing, labelling, packaging and advertising.

 

Spirits, beer and wine are subject to national import and excise duties in many markets around the world. Most countries impose excise duties on beverage alcohol products, although the form of such taxation varies significantly from a simple application to units of alcohol by volume, to advanced systems based on imported or wholesale value of the product. Several countries impose additional import duty on distilled spirits, often discriminating between categories (such as Scotch whisky or bourbon) in the rate of such tariffs. Within the European Union, such products are subject to different rates of excise duty in each country, but within an overall European Union framework, there are minimum rates of excise duties that can be applied.

 

Import and excise duties can have a significant impact on the final pricing of Diageo’s products to consumers. These duties have an impact on the competitive position as compared to other brands. The group devotes resources to encouraging the equitable taxation treatment of all beverage alcohol categories and to reducing government-imposed barriers to fair trading.

 

Advertising, marketing and sales of alcohol are subject to various restrictions in markets around the world. These range from a complete prohibition of alcohol in certain countries and cultures, through the prohibition of the import of spirits, wine and beer, to restrictions on the advertising style, media and messages used. In a number of countries, television is a prohibited medium for spirits brands and in other countries, television advertising, while permitted, is carefully regulated. Many countries also regulate the use of internet-based advertising and social media in connection with alcohol sales.

 

Spirits, beer and wine are also regulated in distribution. In many countries, alcohol may only be sold through licensed outlets, both on and off trade, varying from government or state operated monopoly outlets (for example, Canada, Norway and certain US states) to the common system of licensed on trade outlets (for example, licensed bars and restaurants) which prevails in much of the Western world (for example, most US states and the European Union). In about one-third of the states in the United States, price changes must be filed or published 30 days to three months, depending on the state, before they become effective.

 

Labelling of beverage alcohol products is also regulated in many markets, varying from health warning labels to importer identification, alcohol strength and other consumer information. As well as producer, importer or bottler identification, specific warning statements related to the risks of drinking beverage alcohol products are required to be included on all beverage alcohol products sold in the United States and in other countries where Diageo operates. Expressions of political concern signify the uncertain future of beverage alcohol products advertising on network television in the United States. Any prohibitions on advertising or marketing could have an adverse impact on sales of the group.

 

Regulatory decisions and changes in the legal and regulatory environment could increase Diageo’s costs and liabilities or impact on its business activities.

 

Acquisitions and disposals

 

Diageo has made a number of acquisitions of brands, distribution rights and equity interests in premium drinks businesses. For a description of principal acquisitions since 1 July 2011, see note 9 to the consolidated financial statements. Diageo has not made any material disposals since 1 July 2011.

 

13



 

Business description (continued)

 

OUR STRUCTURE

 

Diageo’s strength is in its geographic reach. We operate as 21 geographically based markets around the world and have a presence in over 180 countries. We employ 28,000 talented people across our global business. 39% of Diageo’s business is in the emerging markets in Latin America, Asia, Africa, Eastern Europe and Turkey. This presence is balanced through our strong businesses in the world’s most profitable beverage alcohol market, the United States, and an integrated Western European business.

 

DIAGEO REPORTS AS FIVE REGIONS

 

 

 

North
America

 

Western Europe

 

Africa, Eastern
Europe and Turkey

 

Latin America
and Caribbean

 

Asia Pacific

 

FINANCIALS BY REGION

 

 

 

 

 

 

 

 

 

 

 

Volume (EUm)

 

49.3

 

33.0

 

36.0

 

23.0

 

14.8

 

Net sales* (£m)

 

3,444

 

2,169

 

2,075

 

1,144

 

1,347

 

Operating profit** (£m)

 

1,460

 

639

 

554

 

328

 

283

 

 

 

 

 

 

 

 

 

 

 

 

 

% SHARE BY REGION

 

 

 

 

 

 

 

 

 

 

 

Volume (%)

 

32

 

21

 

23

 

15

 

9

 

Net sales* (%)

 

34

 

21

 

21

 

11

 

13

 

Operating profit** (%)

 

45

 

19

 

17

 

10

 

9

 

 


Reported net sales for the year ended 30 June 2014.

* Excluding corporate net sales of £79 million;

**Excluding exceptional operating charges of £427 million and corporate costs of £130 million.

 

% SHARE OF NET SALES BY OUR 21 MARKETS***

 

EACH OF OUR 21 MARKETS
IS ACCOUNTABLE FOR ITS
OWN PERFORMANCE AND
FOR DRIVING GROWTH

 

North
America

 

Western Europe

 

Africa, Eastern
Europe and Turkey

 

Latin America
and Caribbean

 

Asia Pacific

>20%

 

US Spirits & Wines

 

Western Europe

 

 

 

 

 

 

3-6%

 

Diageo-Guinness USA (DGUSA)

 

 

 

Nigeria, East Africa, Turkey, Africa Regional Markets

 

WestLAC, Paraguay, Uruguay & Brazil

 

Global Travel Asia & Middle East

2-3%

 

Canada

 

 

 

Russia & Eastern Europe, South Africa

 

 

 

South East Asia, Australia, North Asia, Greater China

<2%

 

 

 

 

 

 

 

Mexico, Venezuela, Colombia

 

India

 


Reported net sales for the year ended 30 June 2014.

***Throughout this Annual Report 2014, reference to Diageo’s 21 geographically based markets will be stated as ’21 markets’.

 

14



 

Business description (continued)

 

BRAND PERFORMANCE

 

These brands deliver approximately two-thirds of our net sales. They have broad consumer appeal across geographies, and while each of them has a rich heritage, they all continue to innovate and expand to meet new and emerging consumer trends.

 

Brand

 

Category

 

Key markets

 

Volume
movement

 

Organic net
sales movement

 

Reported net
sales movement

 

 

 

 

 

 

 

 

 

 

 

 

 

Johnnie Walker

 

Scotch whisky

 

No.1 SCOTCH WHISKY IN THE WORLD*

 

United States, Global Travel & Middle East, Brazil, Mexico, China, Thailand, South Africa, Taiwan

 

(6

)%

(4

)%

(9

)%

 

 

 

 

 

 

 

 

 

 

 

 

Crown Royal

 

Canadian whisky

 

No.1 CANADIAN WHISKY IN THE WORLD**

 

United States, Canada

 

(4

)%

1

%

(3

)%

 

 

 

 

 

 

 

 

 

 

 

 

JεB

 

Scotch whisky

 

No.5 SCOTCH WHISKY IN THE WORLD*

 

Spain, France, South Africa, United States, Turkey, Belgium, Portugal

 

(7

)%

(8

)%

(11

)%

 

 

 

 

 

 

 

 

 

 

 

 

Buchanan’s

 

Scotch whisky

 

No.3 PREMIUM SCOTCH WHISKY IN LATIN AMERICA AND CARIBBEAN*

 

United States, Mexico, Venezuela, Colombia

 

(13

)%

6

%

(24

)%

 

 

 

 

 

 

 

 

 

 

 

 

Windsor

 

Scotch whisky

 

No.2 SUPER PREMIUM SCOTCH WHISKY IN ASIA PACIFIC*

 

Korea, China

 

(5

)%

1

%

1

%

 

 

 

 

 

 

 

 

 

 

 

 

Bushmills

 

Irish whiskey

 

No.3 IRISH WHISKEY IN THE WORLD*

 

United States, Russia, Ireland, France, Great Britain

 

8

%

7

%

4

%

 

 

 

 

 

 

 

 

 

 

 

 

Captain Morgan

 

Rum

 

No.2 BRAND IN THE RUM CATEGORY IN THE WORLD**

 

United States, Canada, Great Britain, Germany, Russia, South Africa

 

6

%

6

%

1

%

 

 

 

 

 

 

 

 

 

 

 

 

Smirnoff

 

Vodka

 

No.1 PREMIUM VODKA IN THE WORLD**

 

United States, Great Britain, Canada, Brazil, South Africa, Australia

 

(1

)%

(2

)%

(7

)%

 

 

 

 

 

 

 

 

 

 

 

 

Cîroc

 

Vodka

 

No.2 ULTRA PREMIUM VODKA IN THE UNITED STATES***

 

United States, Brazil, Great Britain

 

2

%

2

%

(2

)%

 

 

 

 

 

 

 

 

 

 

 

 

Ketel One vodka

 

Vodka

 

No.2 SUPER PREMIUM VODKA IN THE UNITED STATES***

 

United States, Canada, Australia, Brazil

 

3

%

6

%

2

%

 

15



 

Business description (continued)

Brand

 

Category

 

Key markets

 

Volume
movement

 

Organic net
sales movement

 

Reported net
sales movement

 

Baileys

 

Liqueur

 

No.1 LIQUEUR IN THE WORLD**

 

United States, Great Britain, Canada, Germany, Spain

 

(2

)%

1

%

(3

)%

 

 

 

 

 

 

 

 

 

 

 

 

Don Julio

 

Tequila

 

No.1 ULTRA PREMIUM TEQUILA IN THE WORLD*

 

United States, Colombia, Australia, Canada

 

27

%

27

%

22

%

 

 

 

 

 

 

 

 

 

 

 

 

Tanqueray

 

Gin

 

No.1 IMPORTED GIN IN THE UNITED STATES****

 

United States, Spain, Canada, Great Britain, Australia, Italy

 

4

%

6

%

3

%

 

 

 

 

 

 

 

 

 

 

 

 

Guinness

 

Beer

 

No.1 STOUT IN THE WORLD*****

 

Great Britain, Ireland, Nigeria, United States, Indonesia, Cameroon

 

(5

)%

(1

)%

(5

)%

 


Organic equals reported movement for volume. See page 102 for definition of organic movement.

*IWSR; **Impact Databank; ***Nielsen; ****Beverage Information Group; *****Plato Logic.

 

Read more on pages 65-67.

 

16



 

Business description (continued)

 

OUTSTANDING BREADTH AND DEPTH ACROSS PRICE POINTS

 

We have brands at almost every price tier of every category. The range of our price points means we are able to capture consumption shifts across the price spectrum. The breadth and depth of our business provides resilience, and enables us to sustain our performance over time.

 

 

 

Ultra premium*

 

Super premium

 

Premium

 

Standard

 

Value

 

Scotch whisky

 

Johnnie Walker Blue Label

 

The Singleton of Glen Ord

 

Johnnie Walker Black Label

 

JεB

 

VAT69

 

Other whisk(e)y

 

Crown Royal Extra Rare

 

Bulleit Bourbon

 

Bushmills Black Bush

 

Seagram’s 7 Crown

 

Rowson’s Reserve

 

Vodka

 

Cîroc

 

Ketel One vodka

 

Smirnoff Iced Cake Flavoured Vodka

 

Smirnoff

 

Popov Vodka

 

Rum

 

Ron Zacapa Centenario XO

 

Pampero Aniversario Ron Extra Añejo

 

Captain Morgan Private Stock

 

Captain Morgan Black Spiced

 

Cacique Moneda De Oro

 

Liqueur

 

Grand Marnier Cuvée du Cent Cinquantenaire

 

Grand Marnier Cuvée Louis Alexandre

 

Sheridan’s Original Layered Liqueur

 

Baileys

 

Emmets

 

Tequila

 

DeLeón tequila

 

Tequila Reserva de Don Juilo

 

 

 

 

 

 

 

Gin

 

Tanqueray No. TEN

 

 

 

Tanqueray

 

Gordon’s

 

Gilbey’s

 

Local spirits

 

Shui Jing Fang

 

 

 

Yenì Raki

 

Ypióca

 

Vodka Hà Nội

 

Beer

 

 

 

Kilkenny

 

Guinness

 

Meta Beer

 

Dubic Extra Lager

 

 


*Ultra premium includes prestige.

 

OUR PERFORMANCE AMBITION

 

Diageo’s Performance Ambition is to create one of the best performing, most trusted and respected consumer products companies in the world.

 

DIAGEO’S STRATEGY AIMS TO DELIVER OUR PERFORMANCE AMBITION THROUGH:

1.     Prioritised investment in:

2.     Targeted investment in:

a. Premium core spirits* (read more on page 23)

b. Reserve (read more on page 23)

a. Other spirits*

b. Beer

c.  Wine

 

*Spirits include ready to drink (RTDs)

 

We measure progress against our Performance Ambition using the following financial and non-financial indicators:

#1 Efficient growth

Organic net sales Operating margin Earnings per share

Free cash flow

#2 Consistent value creation

Return on average invested capital

Total shareholder return

#3 Strong reputation

Alcohol in society

Water efficiency

#4 Fully engaged employees

Employee super- engagement

 

See our Key Performance Indicators (KPIs) on pages 28-30.

 

17



 

Business description (continued)

 

OUR BUSINESS MODEL

 

Diageo has grown through investment in our brands and route to consumer, and by acquisitions to broaden our geographical footprint and our category depth and range. Our business model is designed to drive returns for shareholders, while creating value for our customers, employees and the communities in which we operate.

 

1.     STRONG PLATFORM

2.     AGILE OPERATING MODEL

3.     FOCUSED INVESTMENT

Broad portfolio: Diageo has world-leading brands across categories and price points.

21 markets

Performance drivers: Diageo has identified six performance drivers which are key to achieving our aims. Each market focuses on the priorities that will drive performance in that market: premium core brands; reserve; innovation; route to consumer; cost; and talent. Read more on page 23.

Geographic reach: we have geographic reach through the breadth and depth of our global and local brands.

Participation strategy: our participation strategy is to invest behind the biggest growth opportunities, by category and channel, for our brands in our 21 markets.

Sustainability & Responsibility priorities: Diageo has six priorities that support our sustainable growth while meeting key stakeholder expectations: alcohol in society; water and the environment; community empowerment; people; governance and ethics; and value chain partnerships. Read more on pages 24-27.

Financial strength: our competitive advantage is reflected by our strong financial returns and consistent financial performance.

Supply management: our 21 markets are designated as import markets, import and third-party production markets or import and local production markets.

 

Leading capabilities: Diageo’s focus is on brilliant execution: efficiency in supply and procurement; breakthrough marketing; scalable innovation; and winning relationships with our customers and consumers through distribution and sales.

Consumer insights: our deep consumer insights help us to anticipate and respond to rapidly changing dynamics across all markets, and continue to nurture and grow some of the world’s best-loved brands.

 

Global functions: Diageo’s 21 markets are supported by a global structure and shared services designed to share best practice, impart knowledge and help build capability at a local level, as well as apply governance of controls, compliance and ethics.

 

 

Values: at the heart of everything we do are our company values: passionate about customers and consumers; be the best; freedom to succeed; proud of what we do; valuing each other.

 

 

4.     VALUE CREATION: Shareholder value; investment in the business; customer, employee and social value.

 

18



 

Business description (continued)

 

CHAIRMAN’S STATEMENT

 

IN BUILDING REPUTATION, DIAGEO STARTS FROM A POSITION OF STRENGTH.

 

“Diageo has an enviable history of entrepreneurialism that has built the leadership of our brands and business over many generations. Critical to our future success as a global consumer goods company operating in over 180 countries, is our ability to maintain that entrepreneurial spirit.”

 

Interim dividend per share

 

19.7p (↑ 9%)

31 December 2012: 18.1p

 

Final recommended dividend per share

 

32.0p (↑ 9%)

30 June 2013: 29.3p

 

Total dividend per share*

 

51.7p (↑ 9%)

 

Full year 2013: 47.4p

 

*Includes recommended final dividend.

 

 

GRAPHIC

 

Ivan and the Executive Committee have set out the clear and stretching ambition to create one of the best performing, most trusted and respected consumer products companies in the world.  To deliver this ambition, and with the support of your Board, Ivan has put in place a strategic framework to guide commercial execution and the allocation of our resources.

 

Performance and dividend

 

This financial year has seen a number of macroeconomic and one off challenges impact our performance.  Cyclical weakness and volatility have slowed the growth of the emerging markets, and, while growth in the developed markets is improving, the pace of economic recovery remains uneven.   We were quick to adapt to changing market and competitive dynamics, managing our cost base and shifting our organisation, culture and behaviours.  The business is now well placed to step up our performance to drive efficient growth and consistent returns for shareholders.

 

This confidence in Diageo’s future prospects has enabled the Board to recommend a final dividend of 32 pence per share, to be paid to shareholders on 2 October 2014.  This brings the total dividend for the year to 51.7 pence per share, an increase of 9% over the prior year.

 

Strategic progress

 

Diageo has an enviable history of entrepreneurialism that has built the leadership of our brands and business over many generations.  Critical to our future success as a global consumer goods company operating in over 180 countries, is our ability to maintain that entrepreneurial spirit.  We continue to build our agility at a market level, empowering our local businesses to act with speed and authority.  This journey was started in 2011 and culminated in the removal of our regional hub structures in Africa, Latin America and Asia this year, thus allowing for faster and more efficient decision making.

 

The reorganisation programme announced in January will improve operational efficiencies and will also drive out cost. It has identified annual savings of £200 million by the end of fiscal 2017.

 

Diageo continued to expand its global presence this year, and I am particularly pleased with the progress made in achieving a majority stake in United Spirits Limited (USL), through the acquisition of an additional 26% shareholding on 2 July 2014.  This acquisition takes Diageo’s holding in USL to 54.78%.

 

19



 

Business description (continued)

 

Trust and respect

 

Trust and respect have never been more important for a global business.  In building reputation Diageo starts from a position of strength.  We believe that alcohol can play a positive role in society and in order to achieve this we need to continue partnering with others to help reduce the harmful use of alcohol.  As part of the United Nations (UN) charter to reduce non-communicable diseases, the World Health Organization (WHO) has set a voluntary target of a 10% reduction in the harmful use of alcohol by 2025.  Diageo shares this goal.  We believe we are making good progress, including importantly our efforts to consistently deliver the Global Beer, Wine and Spirits Producers’ Commitments – a co-ordinated industry response to the WHO’s call to action.  We will continue to challenge ourselves and the industry to drive large scale progress.

 

While we continue to focus on maintaining a positive role for alcohol in society, we will not forget the business fundamentals that are an important part of our commitment to international frameworks such as the UN Global Compact.  I am pleased that in this period of change for the business we have not lost sight of maintaining the highest standards of conduct, taking pride in embedding integrity in our daily business activities and in our relationships with others.

 

For many, Diageo is a badge of quality: our name engenders trust with our suppliers, customers, consumers and other stakeholders.  In addition to building a strong culture of governance and ethics, earning the trust of our stakeholders requires us to make positive impacts at each stage of our value chain.  We do this by supporting small scale farmers growing our grains or by supporting women and men working in the hospitality industry selling our brands.  Beyond this, we work to protect resources such as water which we and our local communities need.  In addition to meeting stakeholder expectations, this work also brings commercial benefits, including securing resources and raw materials, recruiting and retaining a talented and diverse workforce, creating operational efficiencies and ultimately maintaining our licence to operate around the world.

 

As Diageo grows in many parts of the world, we must continue to ensure that the way we do business supports and contributes to shared value for Diageo and the people and societies we work with.

 

Business environment

 

Creating an environment, whether at a global or national level, where businesses can drive growth and prosperity is a core responsibility for governments and businesses alike.  It is particularly important for us in our home market to have clarity on any issues with the potential to add unnecessary cost and complexity to our business.  Business does not like ambiguity. As the United Kingdom enters a potentially significant period domestically, and in relation to the EU, we will continue to seek the reassurances we need in areas of critical importance to the future success of our business, and of our great industry.

 

Board appointments

 

I am delighted that we have two new Non-Executive Director appointments to the Board, effective 1 September 2014, in Alan Stewart and Nicola Mendelsohn.  Alan is Chief Financial Officer Designate of Tesco.  He has extensive financial experience in retail as Chief Financial Officer at Marks & Spencer and Group Finance Director at WH Smith. He will bring to the Board a strong track record in accountancy and financial management together with experience in retail, travel and banking.  Nicola Mendelsohn is currently Vice President, EMEA of Facebook Inc. and has senior experience at the forefront of digital marketing and communications.  Nicola’s admirable record in championing women in business will also be an inspiration to our people and the way that we work at Diageo.

 

Looking ahead

 

The current emerging market weakness does not reduce our confidence in the long term growth opportunities of these markets and we continue to invest to build our brands and routes to consumer for the future.  This, together with Diageo’s enviable strengths and the focus that Ivan and the Executive Committee will bring to bear, lead the Board to approach the year ahead with confidence.

 

Our people

 

Finally, I would like to thank every one of our employees for their hard work during a challenging year.  It is the people in Diageo who will achieve our Performance Ambition, and I am confident that their talents and skills will enable us to build on the entrepreneurial spirit of the founders of our brands and ensure that, wherever we are in the world, the name Diageo is synonymous with commercial success, trust and respect.

 

Dr Franz B Humer,

Chairman

 

20



 

Business description (continued)

 

CHIEF EXECUTIVE’S STATEMENT

 

I AM CONFIDENT THAT WE HAVE THE STRATEGY TO DELIVER, AND WILL DRIVE EFFICIENT GROWTH.

 

“Top-line growth was affected by a slowdown in the emerging markets and currency weakness. Despite this, our increased focus on cost ensured we delivered our three-year margin expansion goal of 200 basis points.”

 

I am honoured to be Chief Executive of Diageo; a global leader with outstanding brands, which have been the choice of consumers across many generations.

 

Today, Diageo is in good health, with high and improving margins and a robust balance sheet.  Our business is balanced across geographies and we continue to build our global footprint accessing long term growth markets.  While some of these economies have been challenging, we have the experience of managing volatility and we remain confident in the long term consumer trends, as well as our ability to grow market share.

 

This year we created a framework to guide delivery of our strategy called our Performance Ambition.  The organisation is now focused on six performance drivers: premium core brands; reserve; innovation; route to consumer; cost; and talent. We have also restructured our business.  The organisation we take into the next financial year is more agile and accountability lies directly in our 21 markets, making the link between our markets and global functions clearer.  The benefits of this will come through in the coming years.

 

Given the attractiveness of our sector, our clear strategy, our operational focus and the demographic and consumer trends ahead of us, I have no doubt that we can achieve our ambition to become one of the best performing, most trusted and respected consumer products companies in the world.

 

Results

 

In fiscal 2014 top-line growth was affected by a slowdown in the emerging markets and currency weakness.  Despite this, our increased focus on cost ensured we delivered our three-year operating margin expansion goal of 200 basis points.  Performance was also impacted by some specific events, such as the anti extravagance measures in China.  Our decision in Venezuela to convert our results at an exchange rate which some have judged conservative, but which I feel is appropriate, has reduced the risk that currency volatility will have on our performance in that country.

 

North America remains the engine of our business, accounting for about a third of our net sales and 45% of our operating profit.  This year we again delivered solid growth and significant margin improvement.

 

Our Western Europe business reported stronger performance, as we expected.  Western Europe is still challenging but there has been some recovery and the integrated model put in place in 2011 is proving effective.

 

In Africa, Eastern Europe and Turkey we posted modest growth, despite facing challenges in beer in Nigeria and following the imposition of duty on Senator keg in Kenya.  Performance was up in Turkey following stabilisation of the raki category and continued growth of our scotch brands.

 

Latin America and Caribbean delivered a good performance despite currency fluctuations, and a slowdown in consumption has impacted wholesalers and distributors operating in the free trade area.  In a challenging operating environment, local brands performed well in Venezuela, and Brazil and Colombia also delivered a solid performance.

 

Performance in Asia Pacific reflected the introduction of anti extravagance measures in China and the weaker trading environment in South East Asia.  To counter the effects of the government anti extravagance campaign in China we rolled out innovations in Shui Jing Fang and broadened the range of price points away from dependence on super premium baijiu.  Korea, Japan, Middle East, Taiwan and India delivered good growth.

 

GRAPHIC

 

21



 

Business description (continued)

 

Focusing on delivery

 

For our premium core brands this has been a year of progress.  Improving brand equities and recruiting the next generation of consumers through world class marketing will pay dividends in the long term.  We have delivered great launches in innovation, for example, Captain Morgan White in the United States and Jebel Gold in East Africa.  I am also excited by the opportunity we have with our single grain whisky, Haig Club, our business partnership with David Beckham.  Reserve has been an area of focus for us and we are now the leader in super and ultra premium spirits.  We continue to roll out our route to consumer programme, and improvement here will be as big a driver of growth as innovation.  Our focus on costs is yielding real results, as demonstrated in the delivery of our margin goal.  Talent remains central to our growth plans, and is critical for each market.

 

Investing for growth

 

Our investment in the long term supply of premium core spirits continues, with investment in our operations in the United States and Scotland during the year, enabling our business to be well positioned to capture growth from the increase in future demand, particularly in bourbon and scotch.  By acquiring an additional 26% of United Spirits Limited (USL) on 2 July 2014, taking our shareholding to a majority holding of 54.78%, we have taken a leadership position in India which will provide a transformational platform for growth in this very attractive spirits market.  We will consolidate USL from the start of fiscal 2015, and with our combined strength, the Indian market will become one of Diageo’s largest markets next year and a major contributor to our growth ambitions.

 

Trust and respect

 

We manage the Company’s most material social and environmental impacts with a goal of creating shared value for both our business and our diverse stakeholders around the world.  Core to this is a priority around alcohol in society.  I’m proud of the approach we have taken as an industry, over many years, to promote responsibility and to help tackle alcohol misuse, but we still have work to do.  Making a tangible difference in alcohol-related harm is not only smart business, it is the right thing to do and we will continue to enlist partners to help us build insights and scale.  In addition to this, framing our behaviours with strong codes of governance and ethics, developing talent and skills in local communities and ensuring the long term sustainability of resources, are critical for businesses operating at scale across multiple markets, particularly in emerging economies.  Being a force for good is essential for delivering commercial and financial benefits, retaining and attracting the best people and being true partners in the communities in which we operate.

 

Our people

 

One of the special things about Diageo is our people and the culture that we have created.  In simplifying the organisation we have freed our people up to act like owners and be bold in execution, which is changing behaviours across the organisation, and encouraging people to be even more commercially minded.

 

We attract the best talent in our industry and we are committed to creating the best conditions for people to thrive and succeed.  To my 28,000 colleagues around the world I would like to take the opportunity to thank them for their commitment and contribution during the year.

 

Outlook

 

Finally, to you, our shareholders, as well as our wide range of stakeholders, it has been a privilege to lead Diageo during the past year.  I am confident that we have the strategy to deliver, and we will drive efficient growth.  The future growth drivers for our industry, and the aspirational nature of our brands, as consumers in the emerging markets realise increasing disposable income, are undiminished.  The opportunity for Diageo to grasp its unfulfilled potential is an exciting one.

 

Ivan Menezes,

Chief Executive

 

22



 

Business description (continued)

 

HOW WE WILL DELIVER OUR AMBITION: PERFORMANCE DRIVERS

 

Diageo’s performance drivers are key to achieving our Performance Ambition and each market focuses on the priorities which are relevant to driving growth in that market.

 

1. STRENGTHEN AND ACCELERATE GROWTH OF OUR PREMIUM CORE BRANDS

Our premium core brands are broadly distributed and enjoyed by consumers in the developed world and have wide appeal to the increasing number of middle class consumers in emerging markets. They include iconic brands such as Johnnie Walker, Smirnoff, Captain Morgan and Baileys.

 

2. WIN IN RESERVE IN EVERY MARKET

The growth of luxury consumption is a global phenomenon. There are forecast to be 400 million new consumers in this category by 2020. Winning in reserve, our luxury portfolio is a priority for Diageo and during the last five years we have transformed our luxury brand building capabilities. We have doubled the net sales of our reserve business, which now accounts for 13% of our total net sales and we are now the leaders in the super and ultra premium segments. This year Diageo has extended this leadership across key categories.

 

3. INNOVATE AT SCALE TO MEET NEW CONSUMER NEEDS

We believe our ability to innovate gives Diageo competitive advantage. It’s a proven driver of growth and is critical to performance in each of our markets. For each of the last five years innovation has accounted for at least half of Diageo’s net sales growth, and has grown double digit. As a result of defining our Performance Ambition we have put renewed focus on bigger, more scalable ideas, identifying and delivering results through impactful innovations.

 

4. BUILD AND THEN CONSTANTLY EXTEND OUR ADVANTAGE IN ROUTE TO CONSUMER

Our route to consumer performance driver is about enabling and empowering our markets to drive broader distribution and higher rates of sale for our brands in an efficient way. The global programme, that was rolled out this year, looks at how we can profitably extend where our brands appear and improve the quality of how our brands appear at every appropriate drinking or buying occasion. Each market is responsible for its own Route to Consumer programme, and for building an efficient local platform that creates competitively advantaged consumer and shopper experiences.

 

5. DRIVE OUT COSTS TO INVEST IN GROWTH

By reducing costs we can invest more in the areas that we believe will drive future growth. We are committed to a long term, cost conscious culture which results in ongoing, year-on-year improvements in our cost base and margins.

 

6. ENSURE WE HAVE THE TALENT TO DELIVER OUR PERFORMANCE AMBITION

Our Performance Ambition can only be achieved by having the right people with the right capabilities in place across our business who can deliver our plans. Ensuring that we have the best talent – now and in the future – is one of our biggest challenges and one of our greatest opportunities.

 

23



 

Business description (continued)

 

HOW WE WILL DELIVER OUR AMBITION: SUSTAINABILITY & RESPONSIBILITY

 

Strong communities supported by local economic growth and a stable supply of natural resources are critical to Diageo’s financial performance. This makes doing business in a sustainable and responsible way, including creating a positive role for alcohol in society, critical to achieving our Performance Ambition.

 

Through Diageo’s Sustainability & Responsibility (S&R) Strategy, we manage the company’s most material social and environmental impacts with a goal of creating shared value for both our business and our diverse stakeholders around the world.

 

At the core of our approach is a commitment to create a positive role for alcohol in society, which is fundamental to Diageo’s purpose of celebrating life, every day, everywhere, and a critical expectation of our business.

 

Meeting stakeholder expectations also involves creating a positive role for our business and the industry as a whole. This includes protecting the watersheds on which our operations and communities rely, and investing in community programmes that empower stakeholders throughout our value chain. It also includes managing impacts that are fundamental for any consumer products company, such as governance and ethics, people and labour, and other environmental issues such as greenhouse gas emissions, waste and packaging.

 

Diageo’s S&R Strategy supports our ambition to be one of the best performing, most trusted and respected consumer products companies in the world. It brings commercial benefits, including securing resources and raw materials, recruiting and retaining a talented and diverse workforce, creating operational efficiencies and ultimately maintaining our licence to operate around the world. S&R projects also save costs.

 

For example, a water recovery project at our Tusker brewery, which operates in a water-stressed part of Kenya, started paying returns in just six months and now generates savings of £500,000 per year.

 

Key stakeholders and their expectations

 

We define our stakeholders as all those who affect or are affected by Diageo’s business. They include internal and external stakeholders, ranging from employees, investors, customers and suppliers, to governments and regulators, not-for-profit organisations, consumers and local communities. In 2013, we invited more than 40 stakeholders to share their expectations of Diageo in terms of our social and environmental impact. Communicating about the risks of alcohol consumption and tackling alcohol misuse were among the most frequently cited. A common piece of feedback was that all leaders in the alcohol industry should work together to have a greater collective impact on reducing alcohol misuse.

 

Empowering stakeholders in our value chain through skills and education — particularly for smallholder farmers and women — was also frequently cited as an important contribution to socio-economic development, while a third key expectation concerned water security, particularly in water-stressed areas. Stakeholders noted the need to continue to work on the issue within our operations but also to collaborate with local communities and raw material suppliers.

 

24



 

Business description (continued)

 

GRAPHIC

 

Defining our material issues

 

To identify and prioritise our material impacts, we coupled feedback from external stakeholders, our Board and management team, with commercial analysis. The results are shown in materiality matrix, with external stakeholder interests illustrated on the y axis and business interests on the x axis. Business interests represent the impact each issue might have on factors including equity, market share, price, operating profit, our reputation and employee engagement.

 

We recognise that this matrix is not fully comprehensive but it is illustrative of the variety of concerns stakeholders may have in the more than 180 countries in which we sell our products. We will continue to update it as we engage individuals and organisations around the world. We are currently in the process of developing targets for the most material issues, and we aim to announce them in December 2014.

 

1. ALCOHOL IN SOCIETY

 

Diageo’s iconic brands are enjoyed by millions every day and it has always our priority to ensure that they are enjoyed responsibly. While drinking alcohol can play a positive role in social occasions and celebrations for those who choose to drink, Diageo recognises that the misuse of alcohol can cause serious problems for individuals, communities and society. Following a United Nations (UN) political declaration on the prevention and control of non-communicable diseases, the World Health Organization (WHO) has set a target of reducing alcohol- related harm by 10% across the world by 2025. Diageo shares this goal: every one of our responsible drinking programmes, partnerships and campaigns are in service of this.

 

In 2012, 13 leading alcohol beverage companies, including Diageo, announced the Global Beer, Wine and Spirits Producers’ Commitments to Reduce Harmful Drinking. Built on long-standing industry efforts, these commitments represent the largest ever industry-wide initiative to implement effective ways to address harmful drinking. The initiative identified five broad areas in which to progress over five years from January 2013: (1) reducing underage drinking; (2) strengthening and expanding marketing codes of practice; (3) providing consumer information and responsible product innovation; (4) reducing drink driving; and (5) enlisting the support of retailers. Diageo and the other signatory companies have pledged to ensure that progress in implementing the commitments is transparent and independently assured.

 

Beyond these commitments, our approach to creating a positive role for alcohol in society focuses on promoting rigorous company and industry standards for responsible marketing; continuing to support effective programmes and partnerships to tackle drink driving and excessive drinking; and advocating effective, evidence-based policy.

 

The Diageo Marketing Code and Digital Code are our mandatory minimum standard for responsible marketing, and we review them every 12-18 months to ensure they represent best practice. In addition to abiding by these codes, all brands operate under the Diageo Alcohol Beverage Information Policy which mandates what information Diageo provides on labels, including, among other provisions, a link to our responsible drinking website, www.DRINKiQ.com.

 

25



 

Business description (continued)

 

2. WATER AND THE ENVIRONMENT

 

Diageo uses a wide range of resources in its business. Some, like fossil fuel, are finite; others, like cereals, are vulnerable to the effects of climate change. Water, the main ingredient in all of our products, is becoming increasingly scarce in many parts of the world.

 

While our S&R Strategy includes targets and policies aimed at reducing the emissions of greenhouse gases, reducing the amount of waste sent to landfill, and improving the sustainability of our packaging, we and our stakeholders recognise that water stewardship is the most material aspect of our environmental strategy.

 

This year, 23 of our sites, producing about one third of Diageo’s packaged volume, were designated as being located in areas which are water-stressed*, which means they have a higher water supply risk. More than half of these sites are in Africa, where the UN predicts that nearly 50% of the population will face water scarcity by 2025. Water challenges in these areas will therefore affect not only Diageo’s business but also our business partners and the local communities who rely on water for their livelihoods.

 

Our approach to water stewardship focuses on driving progress against targets for water efficiency, water wasted in water-stressed areas and water quality. We also invest in infrastructure and sanitation through our Water of Life programme to provide access to clean water in local communities, primarily in Africa.

 


*See page 40 for a map of our water-stressed sites.

 

3. COMMUNITY EMPOWERMENT

 

Like most businesses, we create wealth directly for our local stakeholders through our daily business operations, including providing jobs, sourcing locally, and paying local duties. However, creating wealth in a lasting way requires partnering with others to address development challenges such as education and health, and advocating high standards of governance in the communities where we operate.

 

We invest in a variety of programmes that aim to empower our stakeholders, which represent our long-standing commitment to investing in communities. Our approach not only seeks to maximise the positive impact Diageo and its business partners can have on society, it also seeks to strengthen our value chain. In addition to helping to provide access to water for local communities through Water of Life, key programmes include partnerships and training for smallholder farmers supplying our ingredients; Diageo’s Learning for Life programmes that provide education and vocational training in the hospitality, retail and alcohol industries; and Plan W programmes that focus on empowering women in our local communities. We also support local charities and disaster relief efforts through company contributions as well as through the Diageo Foundation, a UK-registered charity.

 

4. OUR PEOPLE

 

From the moment they join Diageo, we want our employees to feel engaged: aligned with our strategy, connected to our values and motivated to achieve their potential. And above all, we want them to be safe. Our Zero Harm philosophy is aimed at eliminating workplace accidents and we have a target of having fewer than one lost-time accident per 1,000 people by 2015 as a milestone towards that ambition.

 

We support our employees through clear policies, competitive reward programmes, coaching and development opportunities, and health and wellbeing initiatives. We continually monitor the impact of these programmes on employee engagement, conducting an annual values-based survey, which is now in its 13th year. The survey allows Diageo at group, market, functional and team levels, to assess how well we are bringing our values to life and engaging employees.

 

Maintaining a culture that embraces diversity from recruitment through to senior leadership is particularly important to Diageo’s people strategy. We have a goal to have 30% of senior management positions held by women.

 

5. GOVERNANCE AND ETHICS

 

People want to trust the company behind the brands that they love. Diageo’s risk and compliance programme and strong corporate governance structure are designed to earn and keep that trust by protecting our reputation, supporting our core values and ensuring we act lawfully and with integrity in everything we do.

 

To help our employees make the right decisions at work, we train them on our Code of Business Conduct which is underpinned by our global policies.

 

A network of control, compliance and ethics managers in each market and function carry out targeted, risk-based training to employees to support understanding and application of the policies that are most important to them. We also support our managers and senior leaders with specific and tailored tools and training to help them embed our culture of integrity. We take seriously the disciplinary consequences of breaches of our Code or policies.

 

Our response to proven breaches varies depending on their severity, however this year 146 people exited the business as a result of such breaches.

 

26



 

Business description (continued)

 

6. VALUE CHAIN PARTNERSHIPS

 

Our brands rely on a long and complex value chain that joins us with our suppliers, customers, and consumers. Our reputation and the sustainability of our business model, depend on our ability to recognise and mitigate the potential risks along this chain.

 

Diageo’s Partnering with Suppliers Standard sets out the minimum social, ethical and environmental standards required of suppliers as part of their contract with us, as well as aspirations for our long-term partners to work towards. We work through the Supplier Ethical Data Exchange (SEDEX), a not-for-profit organisation that enables suppliers to share assessments and audits of ethical and responsible practices with their customers.

 

The process by which we manage social and ethical risks in our supply chain has four stages: an initial screening, a prequalification questionnaire which covers social and ethical risks including human rights, a qualification process where potentially high-risk suppliers are required to register with SEDEX, and independent audits of suppliers who represent the highest risk.

 

Beyond upholding high standards across our whole supply chain, we are particularly keen to foster broader partnerships with agricultural suppliers, since the long term prosperity of our business is closely linked with our ability to work with farmers in ways that are sustainable, secure, and mutually beneficial.

 

To this end, we have continued actively using local raw materials like sorghum and cassava, which are more resilient and better adapted to their local climates. We also focus on sourcing locally. For example, we have a target of sourcing 70% of agricultural materials locally across Africa (including Nigeria, Ghana, Cameroon, Kenya, Uganda, Tanzania, Ethiopia and South Africa) by the end of 2015.

 

To sustain partnerships with farmers, Diageo and its other agricultural value chain partners help provide access to training, seeds and advanced credit. In many cases, this allows farmers to make longer term, sustainable investments.

 

Read our S&R Review on pages 89-101.

 

27



 

Business description (continued)

 

HOW WE MEASURE PERFORMANCE: KEY PERFORMANCE INDICATORS

 

We use the following nine key performance indicators (KPIs) to measure our financial and non-financial performance.

 

Their relevance to our strategy and our performance against these measures are explained below:

 

Relevance to strategy

 

#1 Efficient growth

 

#2 Consistent value creation

 

#3 Strong reputation

 

#4 Fully engaged employees

 

Remuneration

 

Some KPIs are used as a measure in the incentives plans for the remuneration of executives. These are identified with the symbol ®.

 

See our Directors’ remuneration report from page 125 for more detail.

 

FINANCIAL

FINANCIAL

FINANCIAL

ORGANIC NET SALES GROWTH (%) ® #1

ORGANIC OPERATING MARGIN IMPROVEMENT (BPS) ® #1

EARNINGS PER SHARE BEFORE EXCEPTIONAL ITEMS (PENCE) ® #1

GRAPHIC

GRAPHIC

GRAPHIC

Definition

Sales growth after deducting excise duties, excluding the impact of exchange rate movements, acquisitions and disposals.

Definition

The percentage point movement in operating profit before exceptional items, divided by net sales after excluding the impact of exchange rate movements and acquisitions and disposals.

Definition

Profit before exceptional items attributable to equity shareholders of the parent company, divided by the weighted average number of shares in issue. For reward purposes this measure is further adjusted for the impact of exchange rates and other factors not controlled by management, to ensure focus on our underlying performance drivers.

Why we measure

This measure reflects our performance as the result of the choices made in terms of category and market participation, and Diageo’s ability to build brand equity, increase prices and grow market share.

Why we measure

Diageo is focused on delivering efficient growth. The movement in operating margin measures the efficiency of the business. Consistent operating margin improvement is a business imperative, driven by investment choices, our focus on driving out costs across the business and improving mix.

Why we measure

Earnings per share reflects the profitability of the business and how effectively we finance our balance sheet. It is a key measure for our shareholders.

Performance

Organic net sales were up 0.4%, reflecting a mixed performance with growth in North America, stability in Western Europe and weakness in emerging market economies.

Performance

This year the biggest drivers of margin improvement have been overhead savings and marketing procurement savings, delivering our commitment to 200 basis points of operating margin expansion in three years.

Performance

Eps before exceptionals was down 7.6 pence to 95.5 pence per share as foreign exchange movements reduced eps by 10 pence per share.

See page 43 for more detail

See page 43 for more detail

See page 44 for more detail

 

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Business description (continued)

 

FINANCIAL

FINANCIAL

FINANCIAL

FREE CASH FLOW* (£ MILLION) ® #1

RETURN ON AVERAGE INVESTED CAPITAL (%) #2

TOTAL SHAREHOLDER RETURN (%) ® #2

GRAPHIC

GRAPHIC

GRAPHIC

Definition

Free cash flow comprises the net cash flow from operating activities aggregated with the net movements in loans receivable and other investments, and with the net purchase of property, plant and equipment, and computer software.

Definition

Profit before finance charges and exceptional items divided by average invested capital. Invested capital comprises net assets aggregated with exceptional restructuring costs and goodwill at the date of transition to IFRS, excluding post employment liabilities and net borrowings.

Definition

Percentage growth in the value of a Diageo share (assuming all dividends and capital distributions are re-invested).

Why we measure

Free cash flow is a key indicator of the financial management of the business and reflects the cash generated by the business to fund payments to our shareholders and acquisitions.

Why we measure

Return on average invested capital (ROIC) is used by management to assess the return obtained from the group’s asset base. Improving ROIC builds financial strength to enable Diageo to attain its financial objectives.

Why we measure

As a public limited company, Diageo has a fiduciary responsibility to maximise long-term value for shareholders. We also monitor our relative TSR performance against our peers.

Performance

Lower operating profit, principally reflecting the strength of sterling and increased restructuring costs, was the biggest driver of lower free cash flow year on year.

Performance

Lower operating profit, primarily due to adverse exchange movements, the investment in United Spirits Limited and increased working capital led to the reduction in ROIC.

Performance

Diageo recorded a total shareholder return of 2% as dividends received increased 9% and earnings moderated in the financial year, given weaker economies in the emerging markets and some market specific challenges.

See page 45 for more detail

See page 45 for more detail

 

 

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Business description (continued)

 

NON-FINANCIAL

NON-FINANCIAL

NON-FINANCIAL

ALCOHOL IN SOCIETY** (RESPONSIBLE DRINKING PROGRAMMES) #3

WATER EFFICIENCY*** (L/L) #3

EMPLOYEE SUPER-ENGAGEMENT (%) #4

GRAPHIC

GRAPHIC

GRAPHIC

Definition

Programmes run or funded by Diageo that aim to prevent excessive drinking, tackle drink driving, address underage drinking, help retailers ensure responsible sales or otherwise promote a positive role for alcohol in society.

Definition

Ratio of the amount of water required to produce one litre of packaged product.

Definition

A key element of Diageo’s people strategy is employee engagement. As part of our annual values- based survey, Diageo measures super-engagement, a more stretching measure than engagement, requiring employees to assign the highest possible ranking to all six of the core engagement questions.

Why we measure

Harm related to alcohol misuse is our most important social issue. Supporting programmes that promote a positive role for alcohol in society, addresses risks such as: harm to consumers and communities; reputational damage; limitations to our licence to operate; and the loss of trust and respect from our stakeholders around the world.

Why we measure

Water is the main ingredient in all of Diageo’s brands. To sustain our production growth around the world and respond to the growing global demand for water, Diageo aims to improve water use efficiency and minimise the amount of water used at production sites, particularly in water-stressed areas.

Why we measure

We want to understand what drives high engagement, a key performance enabler. All feedback from our annual values survey is carefully reviewed both qualitatively and quantitatively. The results inform leadership development, employee engagement strategies and ways of working.

Performance

Since 2013, we have increased the number and geographic scope of programmes we support by expanding our efforts and partnerships in emerging markets.

Note: In 2011, we started actively tracking our global performance for public reporting.

Performance

Diageo used 6.9 litres of water to produce one litre of packaged product, a 2.4% decrease from 2013. While some savings are the result of major investments, most come from operational improvements related to equipment, processes, culture and behaviours.

Performance

For a second year running, 92% of employees took part in the survey.

In the 2014 survey 38% of all employees were measured as being super-engaged, in a year when employees experienced change in the business.

See page 89 for more detail

See page 90 for more detail

See page 95 for more detail

 


* Looking ahead to 2015, the free cash flow measure will be replaced by an operating cash conversion measure, to align with the fiscal 2015 Annual Incentive Plan.

** We are moving towards a new metric in future years that will demonstrate the impact of our programmes on awareness, attitudes or behaviour.

*** In accordance with Diageo’s environmental reporting methodologies data for each of the three years in the period ended 30 June 2013 have been restated and total water used excludes irrigation water for agricultural purposes on land under the operational control of the company.

 

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Business description (continued)

 

Risk factors

 

Diageo believes the following to be the principal risks and uncertainties facing the group. If any of these risks occur, Diageo’s business, financial condition and performance could suffer and the trading price and liquidity of securities could decline.

 

In the ongoing uncertain economic environment, certain risks may gain more prominence either individually or when taken together. For example, demand for beverage alcohol products, in particular luxury or super premium products, may decrease with a reduction in consumer spending levels. Costs of operations may increase if inflation were to become prevalent, or upon an increase in the costs of raw materials. These conditions may also lead to intensified competition for market share, with potentially adverse effects on volume and prices. The financial and economic situation may have a negative impact on third parties with whom Diageo does, or may do, business. Any of these factors may affect the group’s performance, financial condition and liquidity. Diageo has taken and may take further steps to manage its business through this challenging economic environment and to position its business to benefit from economic recovery as and when that may occur in the markets in which Diageo operates, but there can be no assurance that the steps taken will have the intended results.

 

Diageo’s ability to fund its long term strategies may be adversely affected if there is an extended period of constraint in the capital markets, particularly the debt markets, at the same time that cash flows from Diageo’s business are under pressure. Such developments may adversely affect shareholder returns or share price. Additionally, continued volatility in exchange rates used to translate foreign currencies into pounds sterling may have a significant impact on Diageo’s reported results. Changes in the trustees’ valuations of the assets and liabilities of Diageo’s pension plans may also increase pension funding requirements.

 

Risks related to the global economy

 

Diageo’s business may be adversely impacted by unfavourable economic conditions or political or other developments and risks in the countries in which it operates

 

Diageo may be adversely affected by political, economic or social developments in any of the countries where it has distribution networks, production facilities or marketing companies. Diageo’s business is dependent on general economic conditions in the United States, countries that form the European Union and other important markets.

 

If the economy in any of these markets does not recover as forecast, or if there is a significant deterioration in the economic conditions in any of Diageo’s important markets, including any resulting social unrest, reduction in consumer confidence and spending levels, customer destocking, the failure of customer, supplier or financial counterparties or a reduction in the availability of, or an increase in the cost of financing to, Diageo, it could have a material adverse effect on Diageo’s business and performance. Any such economic developments may lead to reduced economic growth and, in turn, reduced demand for Diageo’s products, in Europe and other markets in which Diageo operates. This could have a material adverse effect on Diageo’s business.

 

Diageo is headquartered in the United Kingdom and has significant production and investment in Scotland. As such, the outcome of the referendum on Scottish independence, and any subsequent period of regulatory or political uncertainty may adversely affect Diageo’s business. In addition, Diageo’s operations are also subject to a variety of other risks and uncertainties related to trading in numerous foreign countries, including political or economic upheaval and the imposition of any import, investment or currency restrictions, including tariffs and import quotas or any restrictions on the repatriation of earnings and capital. Political and/or social unrest, potential health issues, natural disasters and terrorist threats and/or acts may also occur in various places around the world, which will have an impact on trade, tourism and travel. Many of these risks are heightened, or occur more frequently, in emerging markets. These disruptions can affect Diageo’s ability to import or export products and to repatriate funds, as well as affecting the levels of consumer demand (for example, in duty free outlets at airports or in on trade premises in affected regions) and therefore Diageo’s levels of sales or profitability. A substantial portion of Diageo’s operations, representing approximately 39% of Diageo’s net sales for the year ended 30 June 2014, are carried out in emerging markets. Emerging markets are also generally exposed to relatively higher risk of liquidity constraints, inflation, devaluation, price volatility, currency convertibility and sovereign default. Due to Diageo’s specific exposures, any or all of the aforementioned factors may affect Diageo disproportionately or in a different manner as compared to its competitors.

 

Part of Diageo’s growth strategy includes expanding its business in certain countries where consumer spending in general, and spending on Diageo’s products in particular, has not historically been as great but where there are strong prospects for growth. There is no guarantee that this strategy will be successful and some of these markets represent a higher risk in terms of their changing regulatory environments and higher degree of uncertainty over levels of consumer spending.

 

Risks related to the industry

 

Demand for Diageo’s products may be adversely affected by many factors, including changes in consumer preferences and tastes and adverse impacts of a declining economy

 

Diageo’s collection of brands includes some of the world’s leading beverage alcohol brands as well as brands of local prominence. Maintaining Diageo’s competitive position depends on its continued ability to offer products that have a strong appeal to consumers. Consumer preferences may shift due to a variety of factors including changes in demographic and social trends, public health regulations, changes in travel, vacation or leisure activity patterns, weather effects and a downturn in economic conditions, which may reduce consumers’ willingness to purchase premium branded products. Continued economic pressures could also lead to consumers selecting products at lower price points, whether Diageo’s or those of its competitors, which may have an adverse effect on Diageo’s profitability. The competitive position of Diageo’s brands could also be affected adversely by any failure to achieve consistent, reliable quality in the product or in service levels to customers.

 

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Business description (continued)

 

In addition, the social acceptability of Diageo’s products may decline due to public concerns about alcohol consumption. These concerns could also result in regulatory action, litigation or customer complaints against companies in the industry and may have an adverse effect on Diageo’s profitability.

 

Growth in Diageo’s business has benefited from both the launch of new products and the creation of brand extensions and product innovation remains a significant element of Diageo’s growth plans. The launch and ongoing success of new products is inherently uncertain, especially as to their appeal to consumers. The failure to launch successfully a new product can give rise to inventory write-offs and other costs and can affect consumer perception and growth of an existing brand. There can be no assurance of Diageo’s continuing ability to develop and launch successful new products or variants of existing products or of the profitable lifespan of newly or recently developed products.

 

Diageo is subject to litigation directed at the beverage alcohol industry and other litigation

 

Companies in the beverage alcohol industry are, from time to time, exposed to class action or other litigation relating to alcohol advertising, product liability, alcohol abuse problems or health consequences from the misuse of alcohol. Diageo may also be subject to litigation arising from legacy and discontinued activities, as well as other litigation in the ordinary course of its operations. Diageo is further subject to the risk of litigation by tax, customs and other regulatory authorities, including with respect to the methodology for assessing importation value, transfer pricing or compliance matters. Changes in the political and economic climate have resulted in an increased focus on tax collection in recent years and tax authorities are showing an increased appetite to challenge the methodology used by multinational enterprises, even where it is compliant with international best practice guidelines. Any such litigation may result in damages, penalties or fines as well as reputational damage to Diageo or its brands, and as a result, Diageo’s business could be materially adversely affected. For additional information with respect to legal proceedings, see ‘Additional information for shareholders — Legal proceedings’ and note 19 to the consolidated financial statements.

 

Climate change, or legal, regulatory or market measures to address climate change, may negatively affect Diageo’s business or operations, and water scarcity or poor water quality could negatively impact Diageo’s production costs and capacity

 

There is a growing concern that carbon dioxide and other so-called ‘greenhouse’ gases in the atmosphere may have an adverse impact on global temperatures, weather patterns and the frequency and severity of extreme weather and natural disasters. In the event that such climate change has a negative effect on agricultural productivity, Diageo may be subject to decreased availability or increased pricing for certain raw materials that are necessary for Diageo’s products, such as sugar, cereals, hops, agave and grapes. Water is the main ingredient in substantially all of Diageo’s products and it is also a limited resource in many parts of the world. As demand for water continues to increase, and as water becomes scarcer and the quality of available water deteriorates, Diageo may be affected by increasing production costs or capacity constraints, which could adversely affect Diageo’s operations and profitability.

 

An increase in the cost of raw materials or energy could affect Diageo’s profitability

 

The components that Diageo uses for the production of its beverage products are largely commodities that are subject to price volatility caused by changes in global supply and demand, weather conditions, agricultural uncertainty and/or governmental controls. Commodity price changes may result in unexpected increases in the cost of raw materials, glass bottles, flavours and other packaging materials and Diageo’s beverage products. Diageo may also be adversely affected by shortages of such materials or by increases in energy costs resulting in higher transportation, freight and other operating costs. Diageo may not be able to increase its prices to offset these increased costs without suffering reduced volume, sales and operating profit.

 

Risks related to regulation

 

Regulatory decisions and changes in the legal and regulatory environment could increase Diageo’s costs and liabilities or limit its business activities

 

Diageo’s operations are subject to extensive regulatory requirements relating to production, distribution, importation, marketing, advertising, promotion, sales, pricing, labelling, packaging, product liability, labour, pensions, antitrust, compliance and control systems, and environmental issues. Changes in laws, regulations or governmental or regulatory policies and/or practices could cause Diageo to incur material additional costs or liabilities that could adversely affect its business. In particular, governmental bodies in countries where Diageo operates may impose new labelling, product or production requirements, limitations on the marketing, advertising and/or promotion activities used to market beverage alcohol, restrictions on retail outlets, restrictions on importation and distribution or other restrictions on the locations or occasions where beverage alcohol is sold which directly or indirectly limit the sales of Diageo products.

 

Regulatory authorities under whose laws Diageo operates may also have enforcement power that can subject the group to actions such as product recall, seizure of products or other sanctions which could have an adverse effect on Diageo sales or damage its reputation. Any changes to the regulatory environment in which Diageo operates could cause Diageo to incur material additional costs or liabilities, which could adversely affect Diageo’s performance.

 

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Business description (continued)

 

Beverage alcohol products are also subject to national excise, import duty and other duties in most countries around the world. An increase in any such duties could have a significant adverse effect on Diageo’s sales revenue or margin, both through reducing overall consumption and by encouraging consumers to switch to lower-taxed categories of beverage alcohol.

 

Diageo’s reported after tax income is calculated based on extensive tax and accounting requirements in each of its relevant jurisdictions of operation. Changes in tax law (including tax rates), accounting policies and accounting standards could materially reduce Diageo’s reported after tax income.

 

Diageo is subject to increasing costs of monitoring and maintaining compliance with anti-corruption laws; and a breach of such laws or of Diageo’s related internal policies may have a material adverse effect on its business

 

Certain countries in which Diageo operates are reported to have high levels of corruption. There is increasing scrutiny and enforcement by regulators in many jurisdictions of anti-bribery laws including the US Foreign Corrupt Practices Act and the UK Bribery Act. This oversight has been enhanced by applicable regulations in the United States, which offer substantial financial rewards to whistleblowers for reporting information that leads to monetary fines.

 

While Diageo has implemented and maintains internal practices, procedures and controls designed to ensure compliance with anti-bribery legislation and routinely conducts investigations, either at its own initiative or in response to requests from regulators in connection with compliance with such internal controls, there is no guarantee that such procedures will be effective in preventing compliance failures at Diageo.

 

Any investigations and lawsuits, regardless of the ultimate outcome of the proceeding, are time consuming and expensive and can divert the time and effort of our personnel, including senior management, from our business. Adverse publicity, governmental scrutiny and legal and enforcement proceedings can also have a negative impact on our reputation and on the morale and performance of our employees. To the extent that violations of Diageo’s policies and procedures are found, possible regulatory sanctions and fines and other consequences may also be material.

 

Risks related to Diageo’s business

 

The value of Diageo’s brands and its net sales may be negatively affected by its failure to maintain its brand image and corporate reputation

 

The value of Diageo’s brands and its profitability depends heavily on its ability to maintain its brand image and corporate reputation. Adverse publicity, whether or not justified, may tarnish Diageo’s reputation and cause consumers to choose products offered by its competitors. Such adverse publicity could arise as a result of a perceived failure by Diageo to make adequate positive social contributions, including in relation to the level of taxes paid by Diageo, or by the failures of internal controls or compliance breaches leading to a breach of Diageo’s Code of Business Conduct, its other key policies or of the laws or regulations in the jurisdictions in which it operates.

 

Diageo also maintains an online presence as part of its business operations. Diageo’s reputation may suffer if it is perceived to fail to appropriately restrict access to its online content or if it breaches any marketing regulation, code or policy. In addition, the proliferation of new methods of mass communication facilitated by the internet makes it easier for false or unfounded allegations to adversely affect Diageo’s brand image and reputation, which may in turn affect Diageo’s profitability.

 

Diageo faces competition that may reduce its market share and margins

 

Diageo faces substantial competition from several international companies as well as local and regional companies in the countries in which it operates and competes with drinks companies across a wide range of consumer drinking occasions. Within a number of categories, industry consolidation or realignment is still possible. Consolidation is also taking place among Diageo’s customers in many countries and increased competition by competitors or customers could lead to downward pressure on prices and/or a decline in Diageo’s market share in any of these categories, adversely affecting Diageo’s results and growth potential.

 

Diageo may not be able to derive the expected benefits from its strategy to focus on premium drinks or from its acquisitions or cost saving and restructuring programmes designed to enhance earnings

 

Diageo’s strategy is to focus on premium drinks and to grow its business through organic sales, operating profit growth and the acquisition of premium drinks brands that add value for shareholders.

 

There can be no assurance that Diageo’s strategic focus on premium drinks will result in opportunities for growth and improved margins.

 

It is possible that the pursuit of this strategic focus on premium drinks could give rise to further business combinations, acquisitions, disposals, joint ventures and/or partnerships (including any associated financing or the assumption of actual or potential liabilities, depending on the transaction contemplated). There can be no assurance that any transaction will be completed or that any such transaction would deliver the anticipated benefits, cost savings or synergies. The success of any transaction will depend in part on Diageo’s ability to successfully integrate new businesses with Diageo’s existing operations and realise the anticipated benefits. Similarly, there can be no assurance that the cost saving or restructuring programmes implemented by Diageo in order to improve efficiencies and deliver cost savings will deliver the expected benefits. Diageo continues to undertake change programmes designed to improve the effectiveness and efficiency of end-to-end operations, including changes to organisational structures, business processes and business systems. There may also be disruption caused to business processes as a result of such change which could impact Diageo operations and lead to adverse customer or consumer reaction.

 

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Business description (continued)

 

Contamination, counterfeiting or other events could harm the integrity of customer support for Diageo’s brands and adversely affect the sales of those brands

 

The success of Diageo’s brands depends upon the positive image that consumers have of those brands, and contamination, whether arising accidentally, or through deliberate third party action, or other events that harm the integrity of or consumer support for those brands, could adversely affect their sales. Diageo purchases most of the raw materials for the production and packaging of its products from third party producers or on the open market. Diageo may be subject to liability if contaminants in those raw materials or defects in the distillation, fermentation or bottling process lead to low beverage quality or illness among, or injury to, Diageo’s consumers. Diageo may recall products in the event of contamination or damage. A significant product liability judgement or a widespread product recall may negatively impact sales and profitability of the affected brand or all Diageo brands for a period of time depending on product availability, competitive reaction and consumer attitudes. Even if a product liability claim is unsuccessful or is not fully pursued, any resulting negative publicity could adversely affect Diageo’s reputation with existing and potential customers and its corporate and brand image.

 

Additionally, third parties may sell products which are either counterfeit versions of Diageo brands or inferior brands that look like Diageo brands, and consumers of Diageo brands could confuse Diageo products with them. A bad consumer experience with such a product could cause them to refrain from purchasing Diageo brands in the future and in turn could impair brand equity, adversely affecting Diageo’s business.

 

Diageo’s operating results may be adversely affected by increased costs or shortages of talent

 

Diageo’s operating results could be adversely affected by labour or skill shortages or increased labour costs due to increased competition for employees, higher employee turnover or increased employee benefit costs. Diageo’s success is dependent on the capability of its employees. There is no guarantee that Diageo will continue to be able to recruit, retain and develop the capabilities that it requires to deliver its strategy, for example in relation to sales, marketing and innovation capability within markets or in its senior management. The loss of senior management or other key personnel or the inability to identify, attract and retain qualified personnel in the future could make it difficult to manage the business and could adversely affect Diageo’s operations and financial results.

 

Diageo’s operating results may be adversely affected by disruption to production facilities, business service centres or information systems

 

Diageo would be affected if there was a catastrophic failure of its major production facilities or business service centres. Diageo operates production facilities around the world. If there was a technical failure in Diageo production facilities, or fire or explosion at one of Diageo’s production facilities, it could result in damage to the facilities, plant or equipment, their surroundings and/or the local environment. Such an event could lead to a loss in production capacity, or could result in regulatory action, legal liability or damage to Diageo’s reputation.

 

Diageo has a substantial inventory of aged product categories, principally Scotch whisky and Canadian whisky, which may mature over periods of up to 30 years or more. The maturing inventory is stored primarily in Scotland, and the loss through contamination, fire or other natural disaster of all or a portion of the stock of any one of those aged product categories could result in a significant reduction in supply of those products, and consequently, Diageo would not be able to meet consumer demand for those products as it arises. There can be no assurance that insurance proceeds would cover the replacement value of Diageo’s maturing inventory or other assets, were such assets to be lost due to contamination, fire or natural disasters or destruction resulting from negligence or the acts of third parties. In addition, there is an inherent risk of forecasting error in determining the quantity of maturing stock to lay down in a given year for future consumption. A forecasting error could lead to Diageo being unable to meet future demand or lead to a future surplus of inventory and consequent write down in value of maturing stocks. Any failure of information systems or Diageo’s data infrastructure could adversely impact Diageo’s ability to operate. As with all large systems, Diageo’s information systems could be penetrated by outside parties’ intent on extracting information, corrupting information or disrupting business processes. Such unauthorised access could disrupt Diageo’s business and/or lead to loss of assets or to outside parties having access to confidential information, including privileged data or strategic information of Diageo and its employees, customers and consumers, or to making such information public in a manner that harms Diageo’s reputation. The concentration of processes in business service centres also means that any sustained disruption to the facility or issue impacting the reliability of the information systems used could impact a large portion of Diageo’s business operations and in some circumstances, could result in property damage, breaches of regulations, litigation, legal liabilities and reparation costs.

 

Diageo’s operations and financial results may be adversely affected by movements in the value of its pension funds, fluctuations in exchange rates and fluctuations in interest rates

 

Diageo has significant pension funds. These funds may be affected by, among other things, the performance of assets owned by these plans, the underlying actuarial assumptions used to calculate the surplus or deficit in the plans, in particular the discount rate and long term inflation rates used to calculate the liabilities of the pension funds, and any changes in applicable laws and regulations. If there are significant declines in financial markets and/or deterioration in the value of fund assets or changes in discount rates or inflation rates, Diageo may need to make significant contributions to the pension funds in the future.

 

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Business description (continued)

 

Furthermore, if the market values of the assets held by Diageo’s pension funds decline, or if the valuations of those assets by the pension trustees decline, pension expenses may increase which, as a result, could materially adversely affect Diageo’s financial position. There is no assurance that interest rates or inflation rates will remain constant or that pension fund assets can earn the assumed rate of return annually; Diageo’s actual experience may be significantly more negative than the assumptions used.

 

Diageo may be adversely affected by fluctuations in exchange rates. In particular, any redenomination of the euro or its constituent parts could materially adversely affect Diageo. The results of operations of Diageo are accounted for in pounds sterling. Approximately 31% of Diageo’s net sales in the year ended 30 June 2014 were in US dollars, approximately 12% were in euros and approximately 18% were in sterling. Movements in exchange rates used to translate foreign currencies into pounds sterling may have a significant impact on Diageo’s reported results of operations from year to year. Diageo may also be adversely impacted by fluctuations in interest rates, mainly through an increased interest expense.

 

Diageo’s operations may be adversely affected by failure to maintain or renegotiate distribution, supply, manufacturing or licence agreements on favourable terms

 

Diageo’s business has a number of distribution, supply, manufacturing or licence agreements for brands owned by it or by other companies. These agreements vary depending on the particular brand, but tend to be for a fixed number of years. There can be no assurance that Diageo will be able to renegotiate its rights on favourable terms when these agreements expire or that they will not be terminated. Failure to renew these agreements on favourable terms could have an adverse impact on Diageo’s sales and operating profit. In addition, Diageo’s sales and operating profit may be adversely affected by any disputes with distributors of its products or with suppliers of raw materials.

 

Diageo may not be able to protect its intellectual property rights

 

Given the importance of brand recognition to its business, Diageo has invested considerable effort in protecting its intellectual property rights, including trademark registration and domain names. Diageo’s patents cover some of its process technology, including some aspects of its bottle marking technology. Diageo also uses security measures and agreements to protect its confidential information and trade secrets. However, Diageo cannot be certain that the steps it has taken will be sufficient or that third parties will not infringe on or misappropriate its intellectual property rights in its brands or products. Moreover, some of the countries in which Diageo operates offer less intellectual property protection than Europe or North America. Given the attractiveness of Diageo’s brands to consumers, it is not uncommon for counterfeit products to be manufactured and traded. Diageo cannot be certain that the steps it takes to assist the authorities to prevent, detect and eliminate counterfeit products will be effective in preventing material loss of profits or erosion of brand equity resulting from lower quality or even dangerous counterfeit product reaching the market. If Diageo is unable to protect its intellectual property rights against infringement or misappropriation, this could materially harm its future financial results and ability to develop its business.

 

Risks related to Diageo’s securities

 

It may be difficult to effect service of US process and enforce US legal process against the directors of Diageo

 

Diageo is a public limited company incorporated under the laws of England and Wales. The majority of Diageo’s directors and officers, and some of the experts named in this document, reside outside of the United States, principally in the United Kingdom. A substantial portion of Diageo’s assets, and the assets of such persons, are located outside of the United States. Therefore, it may not be possible to effect service of process within the United States upon Diageo or these persons in order to enforce judgements of US courts against Diageo or these persons based on the civil liability provisions of the US federal securities laws. There is doubt as to the enforceability in England and Wales, in original actions or in actions for enforcement of judgements of US courts, of civil liabilities solely based on the US federal securities laws.

 

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Business description (continued)

 

Cautionary statement concerning forward-looking statements

 

This document contains ‘forward-looking’ statements. These statements can be identified by the fact that they do not relate only to historical or current facts. In particular, forward-looking statements include all statements that express forecasts, expectations, plans, outlook and projections with respect to future matters, including trends in results of operations, margins, growth rates, overall market trends, the impact of changes in interest or exchange rates, the availability or cost of financing to Diageo, anticipated cost savings or synergies, expected investments, the completion of Diageo’s strategic transactions and restructuring programmes, anticipated tax rates, expected cash payments, outcomes of litigation, anticipated deficit reductions in relation to pension schemes and general economic conditions. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements, including factors that are outside Diageo’s control.

 

These factors include, but are not limited to:

 

·                  changes in political or economic conditions in countries and markets in which Diageo operates, including changes in levels of consumer spending, failure of customer, supplier and financial counterparties or imposition of import, investment or currency restrictions;

 

·                  changes in consumer preferences and tastes, demographic trends or perceptions about health related issues, or contamination, counterfeiting or other circumstances which could harm the integrity or sales of Diageo’s brands;

 

·                  developments in any litigation or other similar proceedings (including with tax, customs and other regulatory authorities) directed at the drinks and spirits industry generally or at Diageo in particular, or the impact of a product recall or product liability claim on Diageo’s profitability or reputation;

 

·                  the effects of climate change and regulations and other measures to address climate change including any resulting impact on the cost and supply of water;

 

·                  changes in the cost or supply of raw materials, labour and/or energy;

 

·                  legal and regulatory developments, including changes in regulations regarding production, product liability, distribution, importation, labelling, packaging, consumption or advertising; changes in tax law, rates or requirements (including with respect to the impact of excise tax increases) or accounting standards; and changes in environmental laws, health regulations and the laws governing labour and pensions;

 

·                  the costs associated with monitoring and maintaining compliance with anti-corruption and other laws and regulations, and the costs associated with investigating alleged breaches of internal policies, laws or regulations, whether initiated internally or by external regulators, and any penalties or fines imposed as a result of any breaches;

 

·                  ability to maintain Diageo’s brand image and corporate reputation, and exposure to adverse publicity, whether or not justified, and any resulting impacts on Diageo’s reputation and the likelihood that consumers choose products offered by Diageo’s competitors;

 

·                  increased competitive product and pricing pressures and unanticipated actions by competitors that could impact Diageo’s market share, increase expenses and hinder growth potential;

 

·                  the effects of Diageo’s strategic focus on premium drinks, the effects of business combinations, partnerships, acquisitions or disposals, existing or future, and the ability to realise expected synergies and/or costs savings;

 

·                  Diageo’s ability to complete existing or future business combinations, restructuring programmes, acquisitions and disposals;

 

·                  contamination, counterfeiting or other events that could adversely affect the perception of Diageo’s brands;

 

·                  increased costs or shortages of talent;

 

·                  disruption to production facilities or business service centres, and systems change programmes, existing or future, and the ability to derive expected benefits from such programmes;

 

·                  changes in financial and equity markets, including significant interest rate and foreign currency exchange rate fluctuations and changes in the cost of capital, which may reduce or eliminate Diageo’s access to or increase the cost of financing or which may affect Diageo’s financial results and movements to the value of Diageo’s pension funds;

 

·                  renewal of supply, distribution, manufacturing or licence agreements (or related rights) and licences on favourable terms when they expire;

 

·                  technological developments that may affect the distribution of products or impede Diageo’s ability to protect its intellectual property rights.

 

All oral and written forward-looking statements made on or after the date of this document and attributable to Diageo are expressly qualified in their entirety by the above factors and by the principal risks set out in the ‘Risk factors’ section above. Any forward-looking statements made by or on behalf of Diageo speak only as of the date they are made. Diageo does not undertake to update forward-looking statements to reflect any changes in Diageo’s expectations with regard thereto or any changes in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Diageo may make in any documents which it publishes and/or files with the US Securities and Exchange Commission (SEC). All readers, wherever located, should take note of these disclosures.

 

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Business description (continued)

 

This document includes names of Diageo’s products, which constitute trademarks or trade names which Diageo owns, or which others own and licence to Diageo for use. All rights reserved. © Diageo plc 2014.

 

The information in this document does not constitute an offer to sell or an invitation to buy shares in Diageo plc or an invitation or inducement to engage in any other investment activities.

 

This document includes information about Diageo’s target debt rating. A security rating is not a recommendation to buy, sell or hold securities and may be subject to revision or withdrawal at any time by the assigning rating organisation. Each rating should be evaluated independently of any other rating.

 

Past performance cannot be relied upon as a guide to future performance.

 

37



 

Business review

 

MARKET DYNAMICS

 

1.              Commercial context

 

The global beverage alcohol market is large and diverse, comprising an estimated six billion equivalent units* of alcohol and £300 billion of revenue. Across the world there are significant variations in the type of beverage alcohol consumed depending on local incomes, cultures and attitudes.

 


* An equivalent unit is equal to one-nine-litre case of spirits; 45 litres of wine; 90 litres of beer.

 

GRAPHICGRAPHIC

 

GRAPHICGRAPHIC

 

On average, per capita consumption is higher in developed markets at 2.4 equivalent units of alcohol per year versus 1.1 in emerging markets, which is driven, in part, by differences in the average level of disposable income. The shape of the beverage alcohol market also varies significantly across geographies; some regions, such as Asia, consume more spirits, others such as Africa are more focused on beer.

 

Our business is increasingly balanced across developed and emerging markets and we are able to capture share across a wide variety of consumer occasions given the geographic breadth of our participation, our leading portfolio of brands across categories and price points, the depth of our consumer insights and innovation capabilities, combined with the strength of our route to consumer. Both developed and emerging markets are important beverage alcohol value pools, with different dynamics. Developed markets are large and profitable, but with lower growth rates. Emerging markets, also large, are less profitable, with faster growth rates. Given lower levels of disposable income in emerging markets they are more volatile in response to fluctuations in local economies, as we have seen this year.

 

Overall, the global beverage alcohol market is supported by the strong consumer fundamentals of a growing legal drinking age (LDA) population and increasing wealth, driving both consumer penetration and premiumisiation.

 

Developed markets

 

Consumers in developed markets are very conscious of what their brand choices say about them. Our strong portfolio of brands across categories and price points, coupled with our innovation capability, allows us to evolve our offering to provide what consumers are looking for, while the strength of our distribution networks enables us to get our products to the consumer, allowing us to benefit from these trends. Given the higher levels of disposable income and the importance of branding, these are markets where consumers are often prepared to pay more for high quality brands with heritage and provenance. There is also sustained growth in the number of consumers who are able to enjoy our reserve (luxury) portfolio of brands.

 

Emerging markets

 

In emerging markets we are seeing significant growth in the LDA population groups classified as emerging middle class and above. These consumers represent a significant opportunity, particularly for our premium core brands, as consumption per capita is currently far lower than in developed markets. Each country is different and growth occurs at different price points depending on wealth, and in categories and occasions which reflect local culture. Accessing this growth requires an understanding of local consumers and the categories, brands and price points they are seeking. A broader distribution platform which makes these brands accessible to this set of consumers is a critical enabler. There are also a significant, and growing, number of globally affluent consumers in the emerging markets for whom our reserve (luxury) portfolio holds particular appeal.

 

38



 

Business review (continued)

 

2.              Regulatory and broader stakeholder context

 

Alcohol is one of the most regulated products in the world, and beverage alcohol companies rightly operate in the context of a range of stakeholder expectations and demands.

 

At the same time beverage alcohol companies, like the rest of the private sector, are increasingly expected to be transparent and demonstrate progress on the wider social and environmental agenda. Using voluntary frameworks (such as the Global Reporting Initiative Guidelines, launched in 2000 and updated this year, the United Nations Global Compact principles, established in 2006, and the International Integrated Reporting Framework, published this year) is becoming a standard expectation for companies to follow. Moreover, reporting on these issues is becoming mandatory in more parts of the world. For example, the UK Companies Act, the US California Transparency in Supply Chains Act and the US Dodd Frank Act, require public disclosure of human rights and environmental issues. This year, the European Council and the European Commission reached an agreement to require publicly-traded companies with more than 500 employees to report performance against a number of social and environmental metrics. This high and growing level of regulation and scrutiny can be an advantage to companies with good corporate governance and the right approach to sustainability and responsibility.

 

Alcohol policy

 

While the approaches taken by governments to address alcohol misuse vary, Diageo believes that the most effective alcohol policies are evidence-based, account for drinking patterns, target at-risk groups, treat all forms of alcohol equally, and involve all stakeholders. These include mandating a minimum legal purchasing age of not less than 18; a maximum blood alcohol concentration (BAC) level for drivers of no more than 0.08mg; and lower BACs for novice and commercial drivers. Also effective are high-visibility enforcement campaigns of drink-driving laws and alcohol interlocks(1) for convicted drink drivers. Diageo advocates these policies while opposing measures that are not based on evidence, and are likely to have unintended consequences. For example the use of high taxes to control consumption can in some cases push consumers to unregulated alcohol markets.

 


(1).      Interlocks are breathalysers that stop a car from starting if the driver’s blood alcohol level is above a certain limit.

 

Industry collaboration

 

Beverage alcohol companies have recognised, and stakeholders are expecting, that issues such as reducing the harmful use of alcohol should be addressed through concerted industry initiatives in collaboration with stakeholders. Diageo is one of 13 global producers of beer, wine and spirits to launch a new set of commitments in support of the WHO’s Global strategy to reduce the harmful use of alcohol. The industry’s commitments include a focus on reducing underage drinking, strengthening and expanding marketing codes of practice, providing consumer information and responsible product innovation, reducing drink driving, and enlisting the support of retailers to reduce harmful drinking.

 

Unrecorded alcohol

 

The WHO estimates that 25% of alcohol consumed is unrecorded, which means it is outside the usual systems of governmental control: regulation and taxation. Because it is not regulated, little is known about its production, consumption, and related outcomes. What little we do know, suggests that some may be contaminated, some toxic, and a risk to public health. Therefore working with governments and other stakeholders to improve data collection in this area is helpful to all consumers.

 

39



 

Business review (continued)

 

Climate change and water security

 

A variety of environmental issues associated with climate change, such as extreme weather events, water scarcity and biodiversity loss, will increasingly affect businesses and how they operate. For the alcohol industry, water scarcity is an issue that demands particular attention given that water is a main ingredient in all its products. The World Bank expects water scarcity to affect 2.8 billion people directly by 2025. In some countries that have always faced hydrologic variability, climate change could increase water scarcity. The map below shows the specific Diageo sites operating in water-stressed locations where measures to address supply chain risks, contribute to community infrastructure, and work with governments and other partners on water stewardship are particularly important.

 

GRAPHIC

 

Value chain partnerships

 

Alcohol beverage companies contribute to the economic development of their communities in a variety of ways, whether through direct employment, taxes or community investment efforts. However, companies can further contribute by leveraging the economic impact of their entire value chain in the way they work with suppliers and customers — and doing so is an increasing expectation of the private sector by government and international development institutions. One powerful trend in the food and beverage industry is a focus on local sourcing in markets with an agricultural economy or potential for one. Not only does this help build trust with government and other stakeholders, but with the use of long term contracts, it can help secure supply. At the other end of the value chain, strategic partnerships and investment to train and support individuals interested in working in hospitality can build trust while strengthening the industry itself.

 

40



 

Business review (continued)

 

Operating results 2014 compared with 2013

 

In the year ended 30 June 2014, Diageo has reviewed its approach to the narrative discussion of its operating results. As a result of this review, Diageo has determined to focus on the key financial performance indicators on pages 28 to 29 which management uses to measure the financial performance of the group. In order to provide comparability to the prior year’s narrative discussion of operating results, the following section provides a reference for the narrative discussion of specific line items.

 

As at 1 July 2013 the group adopted a number of new standards and amendments and the application of IFRS11 - Joint arrangements and the amendment to IAS19 - Employee benefits resulted in a restatement of comparative figures. The impact on the group’s consolidated statement of comprehensive income and net cash flow for the years ended 30 June 2013 and 30 June 2012, and net assets as at 30 June 2013 and 30 June 2012 is provided in note 18 to the consolidated financial statements on pages 202 and 203.

 

1. INCOME STATEMENT

 

Sales and net sales

 

For the impact of exchange rate movements and acquisitions and disposals see pages 46-47. See “Group Financial Review — Key Performance Indicators — Organic net sales growth” on page 43 in respect of ‘organic’ movements.

 

Operating costs before exceptional items and operating profit

 

Operating costs before exceptional items comprise cost of sales, marketing and other operating expenses. For the impact of exchange rate movements and acquisitions and disposals see pages 46-47. See ‘Group Financial Review — Key Performance Indicators — Organic operating margin improvement’ on page 43 in respect of ‘organic’ movements.

 

Net finance charges, taxation and associates and joint ventures

 

See ‘Group Financial Review — Key Performance Indicators — Earnings per share before exceptional items’ on page 44.

 

Post employment plans

 

See ‘Group Financial Review — Key Performance Indicators — Free cash flow’ on page 45.

 

Exceptional items, exchange and dividend

 

Exceptional items comprise exceptional operating items, non-operating items and discontinued operations. See ‘Group Financial Review — Additional Financial Information — Exceptional items’ on page 47.

 

2. ANALYSIS BY REPORTING SEGMENTS

 

North America — see page 50

Western Europe — see page 53

Africa, Eastern Europe and Turkey — see page 56

Latin America and Caribbean — see page 59

Asia Pacific — see page 62

Corporate — see ‘Group Financial Review — Organic growth by region’ page 43

 

3. CATEGORY REVIEW — PAGES 65 TO 67

 

41



 

Business review (continued)

 

GROUP FINANCIAL REVIEW

 

This year was tougher than anticipated with mixed regional performance as North America delivered top-line growth and significant margin expansion; Western Europe was stable and performance in emerging markets reflected economic weakness and market specific challenges. Despite this tougher environment we have gained share in a number of markets, invested for the future, expanded margins and simplified the organisation.”

 

Deirdre Mahlan,

Chief Financial Officer

 

HIGHLIGHTS OF THE YEAR

 

·                  Net sales, up 0.4%, reflecting mixed performance; growth in North America, stability in Western Europe and weakness in emerging market economies.

·                  Fourth quarter net sales up 0.8%.

·                  Positive consumer trends in higher priced categories, Diageo’s reserve brands net sales were up 14% and targeted price increases drove 3ppt of positive price/mix.

·                  Operating margin improved 0.8ppt.

·                  Procurement driven savings, worth 4% of total marketing spend, more than offset the cost of increased activity, contributing 0.2ppt of the total margin improvement.

·                  Eps before exceptionals was down 7.6p to 95.5 pence per share as foreign exchange movements reduced eps by 10 pence per share.

·                  Free cash flow was £1,235 million.

·                  Recommended final dividend of 32.0 pence per share, up 9%.

 

GRAPHIC

 

Key performance indicators

 

 

 

2014

 

2013
(restated)*

 

Organic net sales growth

 

%

 

 

5

 

Organic operating margin improvement

 

basis points

 

77

 

78

 

Earnings per share before exceptional items

 

pence

 

95.5

 

103.1

 

Free cash flow

 

£ million

 

1,235

 

1,452

 

Return on average invested capital

 

%

 

13.7

 

16.0

 

 

Other financial information

 

 

 

2014

 

2013
(restated)*

 

Volume

 

EUm

 

156.1

 

164.2

 

Net sales

 

£ million

 

10,258

 

11,303

 

Marketing spend

 

£ million

 

1,620

 

1,769

 

Operating profit before exceptional items

 

£ million

 

3,134

 

3,479

 

Operating profit

 

£ million

 

2,707

 

3,380

 

Reported tax rate

 

%

 

16.5

 

16.6

 

Reported tax rate before exceptional items

 

%

 

18.2

 

17.4

 

Profit attributable to parent company’s shareholders

 

£ million

 

2,248

 

2,452

 

Basic earnings per share

 

pence

 

89.7

 

98.0

 

Recommended full year dividend

 

pence

 

51.70

 

47.40

 

 

42



 

Business review (continued)

 

 

 

Volume

 

Net sales

 

Marketing
spend

 

Operating
profit**

 

Organic growth by region

 

%

 

%

 

%

 

%

 

North America

 

(1

)

3

 

2

 

8

 

Western Europe

 

 

 

 

 

Africa, Eastern Europe and Turkey

 

(5

)

1

 

1

 

 

Latin America and Caribbean

 

(1

)

2

 

1

 

3

 

Asia Pacific

 

(5

)

(7

)

(7

)

(13

)

Diageo ***

 

(2

)

 

(1

)

3

 

 


* Restated following the adoption of IFRS 11 and the amendment to IAS 19.

** Before exceptional items

*** Includes Corporate. In the year ended 30 June 2014 Corporate reported net sales and net operating charges of £79 million (2013 — £76 million) and £130 million (2013 — £151 million) respectively. The reduction in net operating charges primarily comprised lower costs in respect of global functions. For the reconciliation of reported to organic results, see pages 103-104.

 

KEY PERFORMANCE INDICATORS

 

1.              Organic net sales growth (£ million)

 

Reported net sales were adversely impacted by foreign exchange, while sustained performance in North America offset emerging market weakness

 

GRAPHIC

 


(a)         See notes on pages 46-47.

 

Organic volume growth in reserve brands was largely offset by decline in beer and in scotch in emerging markets. The strong performance of reserve brands and selective price increases drove positive price/mix.

 

2. Organic operating margin improvement

 

Focus on costs and driving efficiencies delivered 77bps of margin improvement

 

GRAPHIC

 

Significant supply chain savings and positive price/mix from growth of reserve brands was offset by cost inflation and under recovery of fixed costs in Africa due to weaker beer volume. The organic increase in operating margin was primarily driven by an increased focus on costs and efficiencies across the business and by procurement savings on marketing spend.

 

43



 

Business review (continued)

 

3.              Earnings per share before exceptional items (pence)

 

Eps before exceptionals impacted by adverse foreign exchange

 

GRAPHIC

 


(a)         The group’s after tax share of the results of associates and joint ventures was £252 million for the year ended 30 June 2014 (2013 — £217 million), of which, Diageo’s 34% equity interest in Moët Hennessy contributed £246 million (2013 — £230 million).

 

Reduction in eps due to lower operating profit was largely as a result of adverse foreign exchange movements. Increased income from associates and joint ventures and lower net finance charges partly mitigated the impact of reduced operating profit. The reduction in non-controlling interests is largely driven by the operating loss that has been reported by Shuijingfang.

 

Basic eps was 89.7 pence (2013 — 98.0 pence), with exceptionals reducing eps by 5.8 pence (2013 — 5.1 pence).

 

For movements in net finance charges see below:

 

Movement in net finance charges

 

£ million

 

2013 Reported (restated)

 

457

 

Net interest charge

 

(51

)

Post employment charges

 

(26

)

Venezuela hyperinflation adjustment

 

9

 

Other finance charges

 

(1

)

2014 Reported

 

388

 

 

 

 

2014
Reported

 

2013
Reported
(restated)

 

Average monthly net borrowings (£ million)

 

9,174

 

8,267

 

Effective interest rate (%)

 

3.8

 

4.9

 

 

For the calculation of the effective interest rate, the net interest charge excludes fair value adjustments to derivative financial instruments and borrowings. Average monthly net borrowings include the impact of interest rate swaps that are no longer in a hedge relationship but excludes the market value adjustment for cross currency interest rate swaps.

 

The increase in average net borrowings was principally a result of the acquisition of shares in USL, completed on 4 July 2013, and the one off pension contribution to the UK pension plan in the year ended 30 June 2013 and a €100 million (£85 million) contribution to the Irish pension plans in the year ended 30 June 2014. Despite the increase in debt, the interest charge decreased in the year driven by lower interest rates on new debt issues and proportionally higher commercial paper balances.

 

On 2 July 2014 Diageo acquired an additional 37.8 million shares in USL for £1,118 million. This will increase average net borrowings in the year ending 30 June 2015.

 

The positive impact on post employment charges is mainly driven by the reduction of the pension deficit as a result of the one off contributions mentioned above.

 

44



 

Business review (continued)

 

4.              Free cash flow (£ million)

 

Lower pension contributions and capex partly offset the impact of reduced operating profit on cash flow

 

GRAPHIC

 


(a)         Operating profit adjusted for non cash items including depreciation and amortisation and excluding the thalidomide charge.

(b)         Other movements includes dividends received from associates and joint ventures, movements in loans receivable and other investments, pension contributions excluding one off contributions and the payment of £53 million in respect of the settlement of Thalidomide litigation in Australia and New Zealand in the year.

 

The decrease in free cash flow was primarily driven by lower operating profit due to the adverse impact of exchange rate movements and restructuring exceptional charges during the year. The reduction attributable to the termination of the distribution agreement with Jose Cuervo was largely offset by organic growth. The negative working capital movement arose in respect of lower creditors driven by reductions in overhead spend, bonus accruals and phasing of marketing spend. One off contributions to pension plans in the year ended 30 June 2014 were lower than last year, resulting in a favourable cash movement.

 

5.              Return on average invested capital (ROIC) (a)

 

Adverse foreign exchange movements and investment in USL led to a reduction in ROIC

 

GRAPHIC

 


(a)         ROIC calculation excludes exceptional items

 

Lower operating profit reduced ROIC by 1.5ppt primarily due to adverse exchange movements. Average invested capital increased as a result of our acquisition of shares in USL. The negative movement in working capital is partly accounted for by increased maturing inventory.

 

45


 

 

 


 

Business review (continued)

 

ADDITIONAL FINANCIAL INFORMATION

 

Income statement

 

 

 

2013
(restated)
£ million

 

Exchange
(a)
£ million

 

Acquisitions
and disposals

(b)
£million

 

Organic
movement

£ million

 

2014
£ million

 

Sales

 

15,276

 

(1,082

)

(368

)

154

 

13,980

 

Excise duties

 

(3,973

)

285

 

78

 

(112

)

(3,722

)

Net sales

 

11,303

 

(797

)

(290

)

42

 

10,258

 

Cost of sales*

 

(4,389

)

243

 

167

 

(27

)

(4,006

)

Gross profit

 

6,914

 

(554

)

(123

)

15

 

6,252

 

Marketing

 

(1,769

)

108

 

31

 

10

 

(1,620

)

Other operating expenses*

 

(1,666

)

110

 

(8

)

66

 

(1,498

)

Operating profit before exceptional items

 

3,479

 

(336

)

(100

)

91

 

3,134

 

Exceptional operating items (c)

 

(99

)

 

 

 

 

 

 

(427

)

Operating profit

 

3,380

 

 

 

 

 

 

 

2,707

 

Non-operating items (c)

 

(83

)

 

 

 

 

 

 

140

 

Net finance charges

 

(457

)

 

 

 

 

 

 

(388

)

Share of after tax results of associates and joint ventures

 

217

 

 

 

 

 

 

 

252

 

Profit before taxation

 

3,057

 

 

 

 

 

 

 

2,711

 

Taxation

 

(507

)

 

 

 

 

 

 

(447

)

Profit from continuing operations

 

2,550

 

 

 

 

 

 

 

2,264

 

Discontinued operations (c)

 

 

 

 

 

 

 

 

(83

)

Profit for the year

 

2,550

 

 

 

 

 

 

 

2,181

 

 


* Before exceptional operating items

 

(a) Exchange

 

The impact of exchange rates movements on reported figures is principally in respect of the Venezuelan bolivar, the US dollar, the Turkish lira and the South African rand.

 

In March 2014, the Central Bank of Venezuela opened the Second Ancillary Foreign Currency Administration System (Sicad II) that allows private and public companies to trade foreign currency at a higher exchange rate than the official exchange rate. As a result, the group has applied a consolidation rate of $1 = VEF49.98 (£1 = VEF85.47) for its Venezuelan operations for the year ended 30 June 2014. For the year ended 30 June 2013 a rate of $1 = VEF9 (£1 = VEF13.68) was used. The change in the exchange rate for the year ended 30 June 2014 reduced net sales by £358 million, operating profit by £229 million, cash and cash equivalents by £329 million and net assets by £378 million.

 

The estimated effect of exchange rate and other movements on profit before exceptional items and taxation for the year ended 30 June 2014 is set out in the table below.

 

 

 

Gains/
(losses)
£ million

 

Translation impact

 

(182

)

Transaction impact

 

(154

)

Operating profit before exceptional items

 

(336

)

Net finance charges — translation impact

 

12

 

Mark to market impact of IAS 39 on interest expense

 

(6

)

Impact of IAS 21 and IAS 39 on net other finance charges

 

(2

)

Interest and other finance charges

 

4

 

Associates — translation impact

 

8

 

Profit before exceptional items and taxation

 

(324

)

 

 

 

2014

 

2013

 

Exchange rates

 

 

 

 

 

Translation  £1  =

 

$1.63

 

$1.57

 

Transaction  £1 =

 

$1.59

 

$1.57

 

Translation  £1  =

 

€1.20

 

€1.21

 

Transaction  £1 =

 

€1.26

 

€1.18

 

 

46



 

Business review (continued)

 

(b) Acquisitions and disposals

 

The impact of acquisitions and disposals on the reported figures was primarily attributable to the termination of the distribution agreement with Jose Cuervo. See page 105 for further details.

 

(c) Exceptional items

 

Exceptional operating charges of £427 million (2013 — £99 million) in the year ended 30 June 2014 comprise:

 

·            £98 million (2013 — £nil) in respect of the Global efficiency programme announced in January 2014;

·            £35 million (2013 — £25 million) in respect of the Supply excellence restructuring programme;

·            £30 million (2013 — £44 million) for the restructuring of the group’s supply operations; and

·            a brand and tangible asset impairment charge of £264 million in respect of Shui Jing Fang (2013 — £50 million in respect of the Cacique brand) as a result of the downturn in the baijiu category in China driven by the anti extravagance measures by the Chinese government. The related deferred tax liability of £65 million has been written back to taxation in the income statement and therefore the net charge is £199 million. As the group has  a 39.7% controlling interest in Sichuan Shuijingfang Co., Ltd (Shuijingfang), the impact of this impairment on the group’s basic earnings per share is a reduction of 3.2 pence.

 

In the year ended 30 June 2013 exceptional operating items also included a gain of £20 million in respect of changes to future pension increases for the Diageo Guinness Ireland Group Pension Scheme.

 

Non-operating items in the year ended 30 June 2014 comprise a gain of £140 million following the acquisition of additional investment in United Spirits Limited (USL) which increased the group’s investment in USL from 10.04% to 25.02% on 4 July 2013 and triggered a change in accounting from available-for-sale investments to associates. As a result, the difference between the original cost of the investment and its fair value has been included in the income statement. In the year ended 30 June 2013 exceptional non-operating items comprised a loss of £83 million in respect of the Nuvo disposal.

 

Discontinued operations in the year ended 30 June 2014 represent a charge after taxation of £83 million (2013 — £nil) in respect of the settlement of thalidomide litigation in Australia and New Zealand and anticipated future payments to thalidomide organisations.

 

Cash payments in the year ended 30 June 2014 in respect of exceptional restructuring items and thalidomide were £104 million (2013 — £61 million) and £59 million (2013 — £23 million), respectively. An exceptional operating charge of approximately £130 million is expected to be incurred in the year ending 30 June 2015 primarily in respect of the Global efficiency and Supply excellence programmes, while total cash expenditure is expected to be approximately £200 million.

 

(d) Dividend

 

The directors recommend a final dividend of 32.0 pence per share, an increase of 9% from the year ended 30 June 2013. The full dividend will therefore be 51.7 pence per share, an increase of 9% from the year ended 30 June 2013. Subject to approval by shareholders, the final dividend will be paid on 2 October 2014 to shareholders on the register on 15 August 2014. The New York Stock Exchange has announced that Diageo ADSs will carry due bills from 13 August 2014 through 19 September 2014 pending approval of the dividend at the AGM. Payment to US ADR holders will be made on 7 October 2014. A dividend reinvestment plan is available to holders of ordinary shares in respect of the final dividend and the plan notice date is 10 September 2014.

 

47



 

Business review (continued)

 

Balance sheet

 

Movement in net borrowings

 

 

 

2014
£ million

 

2013
(restated)
£ million

 

Net borrowings at the beginning of the year

 

(8,403

)

(7,573

)

Free cash flow (a)

 

1,235

 

1,452

 

Acquisition and sale of businesses (b)

 

(534

)

(660

)

Proceeds from issue of share capital

 

1

 

 

Net purchase of own shares for share schemes (c)

 

(113

)

(11

)

Dividends paid to non-controlling interests

 

(88

)

(100

)

Purchase of shares of non-controlling interests (d)

 

(37

)

(200

)

Net (decrease)/increase in bonds (e)

 

(93

)

1,231

 

Net movements on other borrowings

 

(64

)

7

 

Equity dividends paid

 

(1,228

)

(1,125

)

Net (decrease)/increase in cash and cash equivalents