Cenlar FSB, the nation’s leading mortgage loan subservicer, announced today that Jay Hackney has been appointed Vice President of Transfer Operations and Allyson Kiesel has been promoted to Vice President of Issues and Enterprise Change Management.

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Cenlar Vice President of Transfer Operations Jay Hackney (Photo: Business Wire)

“I want to congratulate both Jay and Allyson. They are both valuable team members with proven track records in their respective fields who are also committed to delivering the very best service to our clients and their homeowners,” said Chief Administrative Officer Glen Vilim.

With two decades in the mortgage industry, Jay is a seasoned operations manager and strategic leader. In his role as Vice President of Transfer Operations, Jay will lead a team dedicated to providing top-notch loan boarding experiences for clients and their homeowners.

In his previous roles at Shellpoint Mortgage Servicing and Wells Fargo Home Mortgage, Jay’s impact was transformative. Serving as Vice President at both companies, he not only navigated complex regulatory landscapes but also achieved operational efficiencies and improved key metrics. Jay is recognized for his motivational leadership style and commitment to team development.

Jay earned his Bachelor of Business Administration in Finance from Arizona State University,

Allyson, who has been in the financial services industry for more than a decade, is responsible for the Issues Management process from root cause analysis through remediation and for the management of the Change Management team, as well as the build of the Enterprise Change Management program.

Allyson joined Cenlar in 2016 as a Risk Manager. Allyson is an attorney who has represented clients in foreclosure, REO and title actions before coming to Cenlar.  

Allyson holds a Juris Doctor from Western Michigan University Law School and a Bachelor of Science in Business Administration from Drexel University. Allyson is a Certified Change Practitioner and a licensed attorney in New Jersey and Pennsylvania.

About Cenlar FSB

Cenlar FSB is the nation’s leading subservicer, servicing loans in 50 states and its U.S. territories. Cenlar boasts a loyal and growing client base including banks, credit unions and mortgage bankers. Our employees, strategically located throughout the United States, are dedicated to customer satisfaction and teamwork that drives client solutions unparalleled in quality, flexibility and innovation. Headquartered in Ewing, NJ, Cenlar is industry rated and audited regularly by independent third parties.

For more information, visit www.cenlar.com.

Find us on LinkedIn here: https://www.linkedin.com/company/cenlar-fsb/

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