Thryv Exceeds Third Quarter 2023 SaaS Guidance, Raises Full-Year SaaS Outlook

November 02, 2023 at 07:32 AM EDT

– Company achieves 19% SaaS revenue growth

– Q3 SaaS Adjusted EBITDA exceeds guidance range by over $3 million

– Subscribers increased 29%

– Delivers strong operating cash flow of $45.9 million

Thryv Holdings, Inc. (NASDAQ:THRY) (“Thryv” or the “Company”), the provider of Thryv®, the leading small business software platform, reported SaaS revenue growth of 19% year-over-year in the third quarter of 2023.

“We are reporting a strong third quarter as we continue to focus on driving profitable SaaS growth in 2023,” said Joe Walsh, Thryv Chairman and CEO. “Our SaaS revenue and EBITDA surpassed expectations, reinforcing our commitment to cost effectively scaling our business. SaaS subscribers showed continued strength and we increased our clients through ongoing innovation, cross-selling opportunities and operational execution. We are continuing to evolve our Thryv platform to deliver solutions that solve problems small businesses face.”

In August, the Company announced the beta program for Thryv Command Center, an industry-first freemium offering that will be a core driver in its product-led growth initiative. Thryv Command Center enables SMBs to centralize all their communication through a modular, easily expandable, and customizable platform. The market’s reception has been strong as evidenced by the fast-growing number of users. Thryv Command Center continues the planned roll out of new centers to drive future growth and complements the Thryv Marketing Center and Thryv Business Center, as well as the company’s continued international expansion.

“We are pleased with our results this quarter and with our ability to raise our full-year guidance for SaaS revenue and EBITDA,” said Paul Rouse, Thryv Chief Financial Officer. "We achieved impressive free cash conversion, even with Adjusted EBITDA appearing lower due to the accounting treatment related to the extension of our printed directories. Moreover, our robust free cash flow enabled us to substantially reduce our debt by $42.5 million on our Term Loan. As we move forward, our primary focus remains on accelerating profitable growth in the SaaS business while upholding a strong and healthy balance sheet.”

Third Quarter 2023 Highlights:

Financial Highlights

Total SaaS¹ revenue was $67.4 million, a 19% increase year-over-year
Total Marketing Services² revenue was $116.5 million, a 48% decrease year-over-year, primarily driven by the timing of revenue recognition of the Company's printed directories
Consolidated total revenue was $183.8 million, a decrease of 35% year-over-year
Consolidated net loss was $27.0 million, or $(0.78) per diluted share, compared to net income of $13.3 million, or $0.37 per diluted share, for the third quarter of 2022
Consolidated Adjusted EBITDA was $7.3 million, representing an Adjusted EBITDA margin of 4%
Total SaaS Adjusted EBITDA loss was $0.5 million, representing an Adjusted EBITDA margin of (0.7)%.
Total Marketing Services Adjusted EBITDA was $7.8 million, representing an Adjusted EBITDA margin of 7%
Consolidated Gross Profit was $103.6 million
Consolidated Adjusted Gross Profit³ was $110.6 million
SaaS Gross Profit was $42.9 million, representing a Gross Profit Margin of 64%
SaaS Adjusted Gross Profit was $44.8 million, representing an Adjusted Gross Profit Margin of 67%
Operating cash flow was $45.9 million

SaaS Metrics

SaaS monthly Average Revenue per Unit (“ARPU”)⁴ decreased to $365 for the third quarter of 2023, compared to $377 in the third quarter of 2022
Total SaaS clients increased 29% year-over-year to 66 thousand for the third quarter of 2023
Seasoned Net Dollar Retention⁵ was 92% for the third quarter of 2023, an increase of 300 bps sequentially
SaaS monthly active users⁶ increased 22% year-over-year to 45 thousand active users for the third quarter of 2023
ThryvPay total payment volume was $63 million, an increase of 57% year-over-year

____________________

¹ Total SaaS revenue in the U.S. and International segments was $64.7 million and $2.7 million for the three months ended September 30, 2023, respectively.

² Total Marketing Services revenue in the U.S. and International segments was $92.9 million and $23.6 million for the three months ended September 30, 2023, respectively.

³ Defined as Gross profit adjusted to exclude the impact of depreciation and amortization expense and stock-based compensation expense.

⁴ Defined as total client billings for a particular month divided by the number of clients that have one or more revenue-generating solutions in that same month.

⁵ Seasoned Net Dollar Retention is defined as net dollar retention excluding clients acquired over the previous 12 months.

⁶ Defined as a client with one or more users who log into our SaaS solutions at least once during the calendar month.

Outlook

Based on information available as of November 2, 2023, Thryv is issuing guidance⁷ for the fourth quarter of 2023 and full year 2023 as indicated below:

	4th Quarter	Full Year
(in millions)	2023	2023
SaaS Revenue	$70.25 - $71.25	$260 - $261
SaaS Adjusted EBITDA	$3.5 - $4.0	$9.0 - $9.5

	4th Quarter	Full Year
(in millions)	2023	2023
Marketing Services Revenue	$159 - $164	$650 - $655
Marketing Services Adjusted EBITDA	$47 - $49	$177 - $179

Earnings Conference Call Information

Thryv will host a conference call on Thursday, November 2, 2023 at 8:30 a.m. (Eastern Time) to discuss the Company's third quarter 2023 results.

For analysts to register for this conference call, please use this link. After registering, a confirmation email will be sent, including dial-in details and a unique code for entry. We recommend registering a day in advance or at a minimum thirty minutes prior to the start of the call. To listen to the webcast, please use this link or visit Thryv's Investor Relations website at investor.thryv.com. A live webcast will also be available on the Investor Relations section of the Company's website at investor.thryv.com.

If you are unable to participate in the conference call, a replay will be available. To access the replay, please dial (800) 770-2030 or (647) 362-9199 and enter “87769.”

____________________

⁷ These statements are forward-looking and actual results may materially differ. Refer to the “Forward-Looking Statements” section below for information on the factors that could cause our actual results to materially differ from these forward-looking statements.

Final Results

Thryv Holdings, Inc. and Subsidiaries Consolidated Statements of Operations and Comprehensive Income (Loss)

	Three Months Ended						Nine Months Ended
	September 30,						September 30,
(in thousands, except share and per share data)		2023			2022			2023			2022
Revenue	$	183,822		$	280,650		$	680,798		$	923,020
Cost of services		80,178			105,011			262,261			321,543
Gross profit		103,644			175,639			418,537			601,477

Operating expenses:
Sales and marketing		74,755			89,891			226,781			275,659
General and administrative		48,267			54,670			149,642			159,514
Impairment charges		—			—			—			222
Total operating expenses		123,022			144,561			376,423			435,395

Operating (loss) income		(19,378	)		31,078			42,114			166,082
Other income (expense):
Interest expense		(15,131	)		(13,720	)		(47,911	)		(40,584	)
Interest expense, related party		—			(850	)		—			(3,505	)
Other components of net periodic pension (cost) benefit		(1,902	)		(3,928	)		(3,888	)		5,295
Other income (expense)		(876	)		6,941			(1,242	)		15,567
(Loss) income before income tax benefit (expense)		(37,287	)		19,521			(10,927	)		142,855
Income tax benefit (expense)		10,241			(6,241	)		9,173			(38,062	)
Net (loss) income	$	(27,046	)	$	13,280		$	(1,754	)	$	104,793
Other comprehensive income (loss):
Foreign currency translation adjustment, net of tax		(1,842	)		(7,920	)		(4,332	)		(12,611	)
Comprehensive (loss) income	$	(28,888	)	$	5,360		$	(6,086	)	$	92,182

Net (loss) income per common share:
Basic	$	(0.78	)	$	0.39		$	(0.05	)	$	3.06
Diluted	$	(0.78	)	$	0.37		$	(0.05	)	$	2.86

Weighted-average shares used in computing basic and diluted net (loss) income per common share:
Basic		34,848,899			34,269,274			34,619,794			34,289,333
Diluted		34,848,899			35,811,473			34,619,794			36,698,395

Thryv Holdings, Inc. and Subsidiaries Consolidated Balance Sheets

(in thousands, except share data)	September 30, 2023			December 31, 2022
Assets
Current assets
Cash and cash equivalents	$	14,676		$	16,031
Accounts receivable, net of allowance of $13,764 in 2023 and $14,766 in 2022		198,828			284,698
Contract assets, net of allowance of $23 in 2023 and $33 in 2022		1,471			2,583
Taxes receivable		19,087			11,553
Prepaid expenses		22,801			25,092
Indemnification asset		—			26,495
Deferred costs		15,085			9,544
Other current assets		2,624			2,320
Total current assets		274,572			378,316
Fixed assets and capitalized software, net		37,951			42,334
Goodwill		567,773			566,004
Intangible assets, net		24,268			34,715
Deferred tax assets		114,406			113,859
Other assets		21,412			42,649
Total assets	$	1,040,382		$	1,177,877

Liabilities and Stockholders' Equity
Current liabilities
Accounts payable	$	8,138		$	18,972
Accrued liabilities		97,720			126,810
Current portion of unrecognized tax benefits		23,415			31,919
Contract liabilities		27,119			41,854
Current portion of long-term debt		70,000			70,000
Other current liabilities		9,522			10,937
Total current liabilities		235,914			300,492
Term Loan, net		253,874			345,256
ABL Facility		57,393			54,554
Pension obligations, net		76,076			72,590
Other liabilities		20,029			22,718
Total long-term liabilities		407,372			495,118
Commitments and contingencies
Stockholders' equity
Common stock - $0.01 par value, 250,000,000 shares authorized; 62,521,026 shares issued and 35,164,339 shares outstanding at September 30, 2023; and 61,279,379 shares issued and 34,593,837 shares outstanding at December 31, 2022		625			613
Additional paid-in capital		1,143,493			1,105,701
Treasury stock - 27,356,687 shares at September 30, 2023 and 26,685,542 shares at December 31, 2022		(485,768	)		(468,879	)
Accumulated other comprehensive loss		(20,593	)		(16,261	)
Accumulated deficit		(240,661	)		(238,907	)
Total stockholders' equity		397,096			382,267
Total liabilities and stockholders' equity	$	1,040,382		$	1,177,877

Thryv Holdings, Inc. and Subsidiaries Consolidated Statements of Cash Flows

	Nine Months Ended September 30,
(in thousands)		2023			2022
Cash Flows from Operating Activities
Net (loss) income	$	(1,754	)	$	104,793
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization		46,940			65,954
Amortization of deferred commissions		10,304			8,396
Amortization of debt issuance costs		4,080			4,327
Deferred income taxes		808			(23,222	)
Provision for credit losses and service credits		15,594			18,325
Stock-based compensation expense		16,653			10,140
Other components of net periodic pension cost (benefit)		3,888			(5,295	)
Impairment charges		—			222
Loss (gain) on foreign currency exchange rates		164			(4,447	)
Non-cash loss (gain) from the remeasurement of the indemnification asset		10,734			(1,472	)
Bargain purchase gain		—			(10,245	)
Other		—			1,961
Changes in working capital items, excluding acquisitions:
Accounts receivable		59,238			(8,930	)
Contract assets		1,111			2,226
Prepaid expenses and other assets		23,489			8,089
Accounts payable and accrued liabilities		(63,469	)		(36,956	)
Other liabilities		(24,132	)		(29,645	)
Net cash provided by operating activities		103,648			104,221

Cash Flows from Investing Activities
Additions to fixed assets and capitalized software		(22,920	)		(19,345	)
Acquisition of a business, net of cash acquired		(8,897	)		(22,793	)
Other		(215	)		—
Net cash (used in) investing activities		(32,032	)		(42,138	)

Cash Flows from Financing Activities
Payments of Term Loan		(95,000	)		(73,164	)
Payments of Term Loan, related party		—			(8,347	)
Proceeds from ABL Facility		697,234			746,689
Payments of ABL Facility		(694,395	)		(727,762	)
Proceeds from exercises of stock warrants		15,899			64
Other		4,124			4,824
Net cash (used in) financing activities		(72,138	)		(57,696	)

Effect of exchange rate changes on cash, cash equivalents and restricted cash		(707	)		(1,610	)
(Decrease) increase in cash, cash equivalents and restricted cash		(1,229	)		2,777
Cash, cash equivalents and restricted cash, beginning of period		18,180			13,557
Cash, cash equivalents and restricted cash, end of period	$	16,951		$	16,334

Supplemental Information
Cash paid for interest	$	44,029		$	42,435
Cash paid for income taxes, net	$	7,605		$	53,673

Non-cash investing and financing activities
Repurchase of Treasury stock as a result of the settlement of the indemnification asset	$	15,760		$	—

The following tables summarize the operating results of the Company's reportable segments:

	Three Months Ended September 30,						Change
(in thousands)		2023 ⁽¹⁾			2022		Amount			%
Revenue
Thryv U.S.
Marketing Services	$	92,884		$	197,174		$	(104,290	)	(52.9	)%
SaaS		64,650			55,353			9,297		16.8	%
Thryv International
Marketing Services		23,578			26,833			(3,255	)	(12.1	)%
SaaS		2,710			1,290			1,420		110.1	%
Consolidated Revenue	$	183,822		$	280,650		$	(96,828	)	(34.5	)%

Segment Gross Profit
Thryv U.S.
Marketing Services	$	50,610		$	126,846		$	(76,236	)	(60.1	)%
SaaS		40,957			33,827			7,130		21.1	%
Thryv International
Marketing Services		10,166			14,351			(4,185	)	(29.2	)%
SaaS		1,911			615			1,296		NM
Consolidated Segment Gross Profit	$	103,644		$	175,639		$	(71,995	)	(41.0	)%

Segment EBITDA
Thryv U.S.
Marketing Services	$	5,369		$	61,802		$	(56,433	)	(91.3	)%
SaaS		1,986			398			1,588		NM
Thryv International
Marketing Services		2,466			5,807			(3,341	)	(57.5	)%
SaaS		(2,490	)		(2,575	)		85		3.3	%
Consolidated Adjusted EBITDA	$	7,331		$	65,432		$	(58,101	)	(88.8	)%

⁽¹⁾Thryv International includes Yellow's results of operations subsequent to the Yellow Acquisition.

	Nine Months Ended September 30,						Change
(in thousands)		2023 ⁽¹⁾			2022 ⁽²⁾		Amount			%
Revenue
Thryv U.S.
Marketing Services	$	377,868		$	632,277		$	(254,409	)	(40.2	)%
SaaS		182,927			153,863			29,064		18.9	%
Thryv International
Marketing Services		113,183			133,715			(20,532	)	(15.4	)%
SaaS		6,820			3,165			3,655		115.5	%
Consolidated Revenue	$	680,798		$	923,020		$	(242,222	)	(26.2	)%

Segment Gross Profit
Thryv U.S.
Marketing Services	$	231,807		$	415,130		$	(183,323	)	(44.2	)%
SaaS		114,480			95,328			19,152		20.1	%
Thryv International
Marketing Services		67,498			89,694			(22,196	)	(24.7	)%
SaaS		4,752			1,325			3,427		NM
Consolidated Segment Gross Profit	$	418,537		$	601,477		$	(182,940	)	(30.4	)%

Segment EBITDA
Thryv U.S.
Marketing Services	$	84,866		$	211,871		$	(127,005	)	(59.9	)%
SaaS		10,231			(3,769	)		14,000		NM
Thryv International
Marketing Services		44,851			64,449			(19,598	)	(30.4	)%
SaaS		(4,709	)		(7,402	)		2,693		36.4	%
Consolidated Adjusted EBITDA	$	135,239		$	265,149		$	(129,910	)	(49.0	)%

⁽¹⁾Thryv International includes Yellow's results of operations subsequent to the Yellow Acquisition. ⁽²⁾Thryv U.S. includes Vivial's results of operations subsequent to the Vivial Acquisition.

Non-GAAP Measures

Our results included in this press release include Adjusted EBITDA, Adjusted EBITDA margin and Adjusted Gross Profit, which are not presented in accordance with U.S. generally accepted accounting principles (“GAAP”). These non-GAAP measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of Adjusted EBITDA to Net (loss) income and Adjusted Gross Profit to Gross profit. Both Net (loss) income and Gross profit are the most comparable GAAP financial measure to Adjusted EBITDA and Adjusted Gross Profit, respectively. Adjusted EBITDA margin is defined as Adjusted EBITDA divided by revenue.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, it is important to note that the particular items we exclude from, or include in, our non-GAAP financial measures may differ from the items excluded from, or included in, similar non-GAAP financial measures used by other companies in the same industry.

The following is a reconciliation of Adjusted EBITDA to its most directly comparable GAAP measure, Net (loss) income:

	Three Months Ended September 30,						Nine Months Ended September 30,
(in thousands)		2023			2022			2023			2022
Reconciliation of Adjusted EBITDA
Net (loss) income	$	(27,046	)	$	13,280		$	(1,754	)	$	104,793
Interest expense		15,131			14,570			47,911			44,089
Depreciation and amortization expense		15,842			23,393			46,940			65,954
Stock-based compensation expense ⁽¹⁾		5,462			4,402			16,653			10,140
Restructuring and integration expenses ⁽²⁾		3,584			3,790			12,845			14,439
Income tax (benefit) expense		(10,241	)		6,241			(9,173	)		38,062
Transaction costs ⁽³⁾		—			1,461			373			4,797
Other components of net periodic pension cost (benefit) ⁽⁴⁾		1,902			3,928			3,888			(5,295	)
Non-cash (gain) loss from remeasurement of indemnification asset ⁽⁵⁾		—			(585	)		10,734			(1,472	)
Impairment charges		—			—			—			222
Other ⁽⁶⁾		2,697			(5,048	)		6,822			(10,580	)
Adjusted EBITDA	$	7,331		$	65,432		$	135,239		$	265,149

(1)		We record stock-based compensation expense related to the amortization of grant date fair value of the Company’s stock-based compensation awards.
(2)		For the three and nine months ended September 30, 2023 and 2022, expenses relate to periodic efforts to enhance efficiencies and reduce costs, and include severance benefits, and costs associated with abandoned facilities and system consolidation.
(3)		Expenses related to the Yellow acquisition, Vivial acquisition and other transaction costs.
(4)		Other components of net periodic pension cost (benefit) is from our non-contributory defined benefit pension plans that are currently frozen and incur no additional service costs. The most significant component of Other components of net periodic pension cost (benefit) relates to periodic mark-to-market pension remeasurement.
(5)		In connection with the YP Acquisition, the seller indemnified us for future potential losses associated with certain federal and state tax positions taken in tax returns filed by the seller prior to the acquisition date.
(6)		Other primarily represents foreign exchange-related expense. Additionally, during the nine months ended September 30, 2022, Other includes the bargain purchase gain as a result of the Vivial Acquisition.

The following tables set forth reconciliations of Adjusted Gross Profit and Adjusted Gross Margin, to their most directly comparable GAAP measures, Gross profit and Gross margin:

	Three Months Ended September 30, 2023
	Thryv U.S.						Thryv International
(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit
Gross profit	$	50,610		$	40,957		$	10,166		$	1,911		$	103,644
Plus:
Depreciation and amortization expense		2,298			1,602			2,587			299			6,786
Stock-based compensation expense		103			71			—			—			174
Adjusted Gross Profit	$	53,011		$	42,630		$	12,753		$	2,210		$	110,604
Gross Margin		54.5	%		63.4	%		43.1	%		70.5	%		56.4	%
Adjusted Gross Margin		57.1	%		65.9	%		54.1	%		81.5	%		60.2	%

	Three Months Ended September 30, 2022
	Thryv U.S.						Thryv International
(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit
Gross profit	$	126,846		$	33,827		$	14,351		$	615		$	175,639
Plus:
Depreciation and amortization expense		4,593			1,287			3,739			195			9,814
Stock-based compensation expense		85			22			—			—			107
Adjusted Gross Profit	$	131,524		$	35,136		$	18,090		$	810		$	185,560
Gross Margin		64.3	%		61.1	%		53.5	%		47.7	%		62.6	%
Adjusted Gross Margin		66.7	%		63.5	%		67.4	%		62.8	%		66.1	%

	Nine Months Ended September 30, 2023
	Thryv U.S.						Thryv International
(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit
Gross profit	$	231,807		$	114,480		$	67,498		$	4,752		$	418,537
Plus:
Depreciation and amortization expense		8,101			4,004			8,689			599			21,393
Stock-based compensation expense		325			171			—			—			496
Adjusted Gross Profit	$	240,233		$	118,655		$	76,187		$	5,351		$	440,426
Gross Margin		61.3	%		62.6	%		59.6	%		69.7	%		61.5	%
Adjusted Gross Margin		63.6	%		64.9	%		67.3	%		78.5	%		64.7	%

	Nine Months Ended September 30, 2022
	Thryv U.S.						Thryv International
(in thousands)	Marketing Services			SaaS			Marketing Services			SaaS			Total
Reconciliation of Adjusted Gross Profit
Gross profit	$	415,130		$	95,328		$	89,694		$	1,325		$	601,477
Plus:
Depreciation and amortization expense		13,381			3,278			11,771			337			28,767
Stock-based compensation expense		251			63			—			—			314
Adjusted Gross Profit	$	428,762		$	98,669		$	101,465		$	1,662		$	630,558
Gross Margin		65.7	%		62.0	%		67.1	%		41.9	%		65.2	%
Adjusted Gross Margin		67.8	%		64.1	%		75.9	%		52.5	%		68.3	%

Supplemental Financial Information

The following supplemental financial information provides Revenue, Adjusted EBITDA and Adjusted EBITDA Margin by (i) Marketing Services businesses in the U.S., International and in Total and (ii) SaaS businesses in the U.S., International and in Total. Total SaaS Adjusted EBITDA and Adjusted EBITDA margin are non-GAAP financial measures. Total Marketing Services Adjusted EBITDA and Adjusted EBITDA margin are also non-GAAP financial measures. These non-GAAP financial measures are presented for supplemental informational purposes only and are not intended to be considered in isolation or as a substitute for, or superior to, financial information prepared and presented in accordance with GAAP. Please refer to the supplemental information presented in the tables below for a reconciliation of these non-GAAP financial measures to the corresponding segment financial measures presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our global SaaS and Marketing Services financial performance, enhance the overall understanding of our global SaaS and Marketing Services past financial performance and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We believe that these measures provide additional tools for investors to use in comparing our core financial performance over multiple periods.

	Three Months Ended September 30, 2023
(in thousands)	Marketing Services									SaaS
	U.S.			International			Total			U.S.			International			Total
Revenue	$	92,884		$	23,578		$	116,462		$	64,650		$	2,710		$	67,360
Adjusted EBITDA		5,369			2,466			7,835			1,986			(2,490	)		(504	)
Adjusted EBITDA Margin		5.8	%		10.5	%		6.7	%		3.1	%		(91.9	)%		(0.7	)%

	Three Months Ended September 30, 2022
(in thousands)	Marketing Services									SaaS
	U.S.			International			Total			U.S.			International			Total
Revenue	$	197,174		$	26,833		$	224,007		$	55,353		$	1,290		$	56,643
Adjusted EBITDA		61,802			5,807			67,609			398			(2,575	)		(2,177	)
Adjusted EBITDA Margin		31.3	%		21.6	%		30.2	%		0.7	%		(199.6	)%		(3.8	)%

	Nine Months Ended September 30, 2023
(in thousands)	Marketing Services									SaaS
	U.S.			International			Total			U.S.			International			Total
Revenue	$	377,868		$	113,183		$	491,051		$	182,927		$	6,820		$	189,747
Adjusted EBITDA		84,866			44,851			129,717			10,231			(4,709	)		5,522
Adjusted EBITDA Margin		22.5	%		39.6	%		26.4	%		5.6	%		(69.0	)%		2.9	%

	Nine Months Ended September 30, 2022
(in thousands)	Marketing Services									SaaS
	U.S.			International			Total			U.S.			International			Total
Revenue	$	632,277		$	133,715		$	765,992		$	153,863		$	3,165		$	157,028
Adjusted EBITDA		211,871			64,449			276,320			(3,769	)		(7,402	)		(11,171	)
Adjusted EBITDA Margin		33.5	%		48.2	%		36.1	%		(2.4	)%		(233.9	)%		(7.1	)%

Forward-Looking Statements

Certain statements contained herein are not historical facts, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve a number of risks and uncertainties. Statements that include the words “may”, “will”, “could”, “should”, “would”, “believe”, “anticipate”, “forecast”, “estimate”, “expect”, “preliminary”, “intend”, “plan”, “target”, “project”, “outlook”, “future”, “forward”, “guidance” and similar statements of a future or forward-looking nature identify forward-looking statements. These statements are not guarantees of future performance. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements. We believe that these factors include, but are not limited to, the risks related to the following: risks related to the ongoing COVID-19 pandemic, the Company’s ability to maintain adequate liquidity to fund operations; the Company’s future operating and financial performance; the Company’s ability to consummate acquisitions, or, if consummated, to successfully integrate acquired businesses into the Company’s operations, the Company’s ability to recognize the benefits of acquisitions, or the failure of an acquired company to achieve its plans and objectives; limitations on our operating and strategic flexibility and the ability to operate our business, finance our capital needs or expand business strategies under the terms of our credit facilities; our ability to retain existing business and obtain and retain new business; general economic or business conditions affecting the markets we serve; declining use of print yellow page directories by consumers; our ability to collect trade receivables from clients to whom we extend credit; credit risk associated with our reliance on small and medium sized businesses as clients; our ability to attract and retain key managers; increased competition in our markets; our ability to obtain future financing due to changes in the lending markets or our financial position; our ability to maintain agreements with major Internet search and local media companies; reduced advertising spending and increased contract cancellations by our clients, which causes reduced revenue; and our ability to anticipate or respond effectively to changes in technology and consumer preferences as well as the risks and uncertainties set forth in the Company's most recent Annual Report on Form 10-K and subsequent Quarterly Reports on From 10-Q filed with the Securities and Exchange Commission. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by such cautionary statements.

If one or more events related to these or other risks or uncertainties materialize, or if our underlying assumptions prove to be incorrect, actual results may differ materially from what we anticipate. For these reasons, we caution you against relying on forward-looking statements. All forward-looking statements included in this press release are expressly qualified in their entirety by the foregoing cautionary statements. These forward-looking statements speak only as of the date hereof and, other than as required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

About Thryv Holdings, Inc.

Thryv Holdings, Inc. (NASDAQ: THRY) is a global software and marketing services company that empowers small- to medium-sized businesses (“SMBs”) to grow and modernize their operations so they can compete and win in today's economy. Over 50,000 businesses use our award-winning SaaS platform, Thryv®, to manage their end-to-end operations, which has helped businesses across the U.S. and overseas grow their bottom line. Thryv also manages digital and print presence for approximately 400,000 businesses, connecting these SMBs to local consumers via proprietary local search portals and print directories. For more information about Thryv Holdings, Inc, visit thryv.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20231102698825/en/

Contacts

Media Contact:

Paige Blankenship

Thryv, Inc.

214-392-9609

paige.blankenship@thryv.com

Investor Contact:

Cameron Lessard

Thryv, Inc.

214.773.7022

cameron.lessard@thryv.com

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Thryv Exceeds Third Quarter 2023 SaaS Guidance, Raises Full-Year SaaS Outlook

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