Sapia Labs, the research and development division of Sapia.ai, will present four new papers broadening the global understanding of how chat interview technology and AI improves the hiring experience at the Society for Industrial-Organisational Psychology (SIOP) in Chicago, Illinois on April 17.

“Every business is thinking of how to adopt AI. Regardless of how fast it is moving, responsible use of AI requires conducting your own research to understand it deeply. This work aims to contribute to the broader understanding of AI as well as its effective adoption in the hiring process,” Chief Data Scientist and Head of Sapia.ai Labs Buddhi Jayatilleke said.

New research papers from Sapia.ai Labs:

Chat Over Video Interviews: Examining Candidate Reactions to Two Online Asynchronous Interview analyses candidate satisfaction ratings, completion rates, and open-ended feedback from over 1 million candidate screenings via chat and video interview.

Responsible Use of Large Language Models for Response Grading and Explanations in Structured Interviews describes and analyses SAIGE (Self-Augmented Interview Grading and Explanation), a Large Language Model fine-tuned with a dataset of human interview responses and reinforced with feedback from subject-matter experts using a well-defined scoring rubric.

Approximating CEFR Levels with Text-Based Structured Interview Responses maps Sapia.ai’s Communication Score and Common European Framework of Reference for Languages (CEFR) levels, as well as its validity, reliability, and fairness.

Personality Projected by GPT-2, ChatGPT, and GPT-4 as an Interviewee measures ChatGPT’s personality across various versions of the platform.

About Sapia.ai

Founded by a former Chief Human Resources Officer, Sapia.ai is at the forefront of AI-fuelled disruption across all aspects of HR. Trusted by some of the world’s most respected consumer brands, Sapia.ai identifies undiscovered talent in a truly unique way – by looking beyond the resume to the true human potential of every applicant. 


The product leverages the transformative power of machine learning to solve age-old business problems like high turnover while also ensuring a fair and unbiased experience that naturally brings diversity to the forefront. The core component of the company’s innovation is its Smart Interviewer™ which empowers and gives agency to hiring managers and Talent Acquisition professionals while delivering an experience that everyone can trust and love.

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